Peterson BMW

Because of the way Ryan (service department) handled our issue with our BMW, I would recommend this dealership for any service issues. He was thorough, explained what he would do, and he followed through. issue with our BMW, I would recommend this dealership for any service issues. He was thorough, explained what he would do, and he followed through. Great employee. More

Great and timely parts orders and service department installation for updates to my newly purchased X7. Thank you Peterson BMW RM Murphy installation for updates to my newly purchased X7. Thank you Peterson BMW RM Murphy More

Ryan and the service dept were very responsive but they really couldn’t figure out what was wrong with my car really couldn’t figure out what was wrong with my car More

Thank you Peterson BMW in Boise for always doing a great job servicing my car. 5 ⭐ job servicing my car. 5 ⭐ More

The dealership alerted me to the fact that the car needed an oil change and significant software updates. Everything was taken care of at no out of pocket expense to me. Quality service and good follow up an oil change and significant software updates. Everything was taken care of at no out of pocket expense to me. Quality service and good follow up to the ownership experience. More

Took 5 weeks to complete repairs. Have to rent a car for 5 weeks isn’t cool. Have to rent a car for 5 weeks isn’t cool. More

Peterson BMW delivers great customer service. Ryan is always willing to help and is very courteous. Ryan is always willing to help and is very courteous. More

Ryan as always is on top of things and provides excellent service always. He has this friendly disposition and pleasant to be around and enjoy conversing with him about many things. I recently purchased service always. He has this friendly disposition and pleasant to be around and enjoy conversing with him about many things. I recently purchased a 2019 BMW 750 so now I have stable of three BMW's ,,, 2019 X5 50i, 2019 M850i, and now the 750 Xdrive. I purchased the 750 without any hesitation (the first used car I have ever purchased) partly because of the great service I have experienced at the Peterson BMW with my other two vehicles. I was correct in my assumptions as I want all of my vehicles be in perfect shape and nit-pick about various. I noticed after purchase that the driver's side door did not line up perfectly to the rear door and other adjacent surfaces ... I estimated it was not co-planer (flush) but about 1/8 (.125) inches. I showed this to Ryan and he had a tech come out and had it adjusted in a matter of minutes. Now a perfect fit! More

Ryan was helpful and communicated regularly, as I left my car for a week while traveling. My car was delivered to the airport and ready for me on my return! Awesome service all around. car for a week while traveling. My car was delivered to the airport and ready for me on my return! Awesome service all around. More

Excellent service! They answered all of my questions, were professional and knowledgeable. I’m very happy with my experience. They answered all of my questions, were professional and knowledgeable. I’m very happy with my experience. More