Peterson BMW
Boise, ID
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"Extreme Makeover" I have had my BMW X5 diesel for 9 1/2 years and have 115K miles on it. With time some turbo lines/tubings and engine mount bushings were showing sign I have had my BMW X5 diesel for 9 1/2 years and have 115K miles on it. With time some turbo lines/tubings and engine mount bushings were showing signs of wear along with some other monitoring devices malfunctioning. I like the vehicle so much that I chose to get everything fixed/replaced. I picked the vehicle up and you all had cleaned it thoroughly too! Like new "extreme makeover!" I have now been driving it for a week. It drives and handles just like the 2020 X3 loaner that you gave me while my vehicle was in the shop! I have my diesel that can pull my 5000# boat/trailer and a vehicle that drives like new again! Amazing job! Thank you! More
Great Service The couple of trips I have made to the dealership since the purchase, the staff has been helpful and friendly and taken care of me in a prompt manner. The couple of trips I have made to the dealership since the purchase, the staff has been helpful and friendly and taken care of me in a prompt manner. More
Excellent Service I recently had my BMW X2 serviced at Peterson BMW. The service writer and staff did a superior Job getting my car serviced within the time promised me I recently had my BMW X2 serviced at Peterson BMW. The service writer and staff did a superior Job getting my car serviced within the time promised me Great Job! More
Great service, great communication fair price We left our 2006 330xi for service and recalls. Gave me estimate and followed up with answers to questions after inspection. Will definitely come back We left our 2006 330xi for service and recalls. Gave me estimate and followed up with answers to questions after inspection. Will definitely come back More
Best BMW Service I've ever experienced Note that this BMW dealer has the best service department I have ever experienced as a muli-BMW owner. On my most recent service need, I had some quir Note that this BMW dealer has the best service department I have ever experienced as a muli-BMW owner. On my most recent service need, I had some quirky issues with the transmission. Nick in service was able to identify the problem and coordinate with BMW AG to get authorization for a replacement, saving me thousands! Ryan (service writer) is awesome as well. He would make sure that I had shuttles and always kept me informed on the status of any of my cars. The service team is excellent, which can be a rarity in the auto world. Thank you Nick and Ryan!!!! More
Seamless service We were so excited that Jacob Pereyra back as our service intake person. He actually acts like he cares! Thanks for a quick yet thorough service on ou We were so excited that Jacob Pereyra back as our service intake person. He actually acts like he cares! Thanks for a quick yet thorough service on our BMW. More
Great service and very up front about what’s happening with your car. I enjoyed my rental car while my X5 was being serviced. It gave me the opportunity to test dri and very up front about what’s happening with your car. I enjoyed my rental car while my X5 was being serviced. It gave me the opportunity to test drive an X3 😁 More
X5 Emissions alert Ryan always keep me informed of the status of the service I am having performed and provides me with a link to ask questions if they might come up. Ryan always keep me informed of the status of the service I am having performed and provides me with a link to ask questions if they might come up. Very professional and courteous at all times. More
Service visit Had a great experience with recent visit for oil change. Also needed help with tire pressure and reinstalling grid lines on my rear view camera. Ryan Had a great experience with recent visit for oil change. Also needed help with tire pressure and reinstalling grid lines on my rear view camera. Ryan also noted that tire wear was close to the point of needing to replace tires. They clearly showed me the amount of wear so I know to get tires replaced before any future long trips. Great customer service!!!! More
Great service! Brought my car in for a brake fluid flush and was informed that it had four outstanding recalls on it. I appreciate the way Tonya handled my service c Brought my car in for a brake fluid flush and was informed that it had four outstanding recalls on it. I appreciate the way Tonya handled my service case from start to finish. Thanks! More