Peterson BMW
Boise, ID
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Awesome Service Top notch customer service! Justin and Colby answered all my questions about my new car and optional equipment I was interested in purchasing. Happy C Top notch customer service! Justin and Colby answered all my questions about my new car and optional equipment I was interested in purchasing. Happy Client! More
Friendly and helpfull I have been with this dealership for over 10 years. Have never experienced any negative opinion about the service and sales staff. I will continue to I have been with this dealership for over 10 years. Have never experienced any negative opinion about the service and sales staff. I will continue to use Peterson in the future. More
Peterson BMW worked in my X3 M40 I without an appointment and did the evaluation and service while I was out of town, ready for me when I returned. I bought this car in SLC, but my experiences with Peterson and did the evaluation and service while I was out of town, ready for me when I returned. I bought this car in SLC, but my experiences with Peterson have been top notch so far. More
Had them check out a 3rd party car. 2 hrs outside the dealership all the front 4 light went out and I had to drive all the way back to Sacramento with no head lights. They tried to. Lame the previous own dealership all the front 4 light went out and I had to drive all the way back to Sacramento with no head lights. They tried to. Lame the previous owner. But THEY ARE THE ONES I PAID TO COMPLETELY CHECK THE CAR OVER. TAKE YOUR BISUNISS ELSEWHERE More
Did the BEAR MINUMUM WHEN IT CAME TO CHECK OUT A CAR THE WAS THINKING OF BITING. IF I LIVED IN BOISE. I WOULD NOT TAKE MY CAR THERE. THEIR LIKE THE WAL MART OF CAR DEALSHIPS. NEVER AGAIN. WAS THINKING OF BITING. IF I LIVED IN BOISE. I WOULD NOT TAKE MY CAR THERE. THEIR LIKE THE WAL MART OF CAR DEALSHIPS. NEVER AGAIN. More
They are nice but highly ineffective on real issues The service department is very nice, but when posed with harder mechanical issues on new cars they don't have the chops to deal with the issue. The service department is very nice, but when posed with harder mechanical issues on new cars they don't have the chops to deal with the issue. More
Restored my faith I had some issues with getting a repair done on my car. A warranty was available but I was having to through BMW NA because my car was not USA origina I had some issues with getting a repair done on my car. A warranty was available but I was having to through BMW NA because my car was not USA originated. When BMW NA refused to help and the case manager I dealt with was down right rude, Peterson BMW came to my rescue. They restored my faith in BMW employees. Still love the cars, but I had lost faith in the customer service. I hope I never have to deal with anything BMW corporate related, but I will definitely go through Peterson BMW for things. The staff is fantastic, especially Tonya and Rafael. More
My car needed service, brought to Peterson BMW for first time. They kept me updated & had car ready for pickup when completed. Thank you for the professionalism & friendliness it means a lot to me! time. They kept me updated & had car ready for pickup when completed. Thank you for the professionalism & friendliness it means a lot to me! More
Recall maintenance exhaust piece recall. complimentary wash and vehicle check. All work was done timely and Jason kept me notified of when the car was finished and c exhaust piece recall. complimentary wash and vehicle check. All work was done timely and Jason kept me notified of when the car was finished and could be picked up. More
Tonya was great! Don’t really have twenty five words to write so I’ll just continue to ramble about the rest and then I’ll be okay with that one I think that’s what you wanna about today so I’m going back write so I’ll just continue to ramble about the rest and then I’ll be okay with that one I think that’s what you wanna about today so I’m going back More