Peterson BMW

Great customer service from the service department! Service indicator light was not turned off during routine maintenance. After reporting the issue, the service manager actually drove to my house th Service indicator light was not turned off during routine maintenance. After reporting the issue, the service manager actually drove to my house that evening to reset the car’s computer so that I would not be inconvenienced. Above and beyond what I expected! More

Rian has always been great to work with! I love seeing a video of the service engineer checking out my car and showing me How everything was looking. He also gave a great explanation of the I love seeing a video of the service engineer checking out my car and showing me How everything was looking. He also gave a great explanation of the wear on my tires. More

Working with Ryan at Peterson BMW service was a very pleasant experience. Repair time was accurate and phone communication was kept as promised. Charges was as quoted and expected which was a pleasant e pleasant experience. Repair time was accurate and phone communication was kept as promised. Charges was as quoted and expected which was a pleasant experience. Will be back for my next needed service or repair. More

From the first phone. call to the car pickup, all was smooth and very professionally done. Add to that a friendly tone and warm welcome which made us feel good about Ryan call to the car pickup, all was smooth and very professionally done. Add to that a friendly tone and warm welcome which made us feel good about Ryan and Peterson’s BMW service. More

Professional team, friendly customer service. Happy with the maintenance provided and the communication from the maintenance team. Happy with the maintenance provided and the communication from the maintenance team. More

I never feel taken advantage of. I trust them completely. Every time I have taken my car there, which has been many times, the price is actually less than quoted. My brake light came I trust them completely. Every time I have taken my car there, which has been many times, the price is actually less than quoted. My brake light came on I took it in thinking I needed new brakes. They called and told me my breaks were good, the light just needed reset. They could have just replaced the breaks and charged me, I would have never known the difference. Instead, they were honest and unfortunately that’s not very common anymore. Thank you for always doing the right thing and making customers, not profit, the most important part of your business. More

Outstanding service! Ryan has been very good to work with. Still waiting for a response from BMW USA. Ryan has been very good to work with. Still waiting for a response from BMW USA. More

This was the best car buying experience I've had. No pressure sales. Friendly, professional interactions with everyone at the dealership. Communication was top notch. No pressure sales. Friendly, professional interactions with everyone at the dealership. Communication was top notch. More

Friendly, professional, and effective costumer service. They did everything they said they would, and got it all done within the time specified. Nice loaner vehicle provided during my service appointment. They did everything they said they would, and got it all done within the time specified. Nice loaner vehicle provided during my service appointment. $400 for spark plug replacement. More

This is a great no pressure dealership. They provide excellent service for my vehicle in a timely manner with great efficiency. It's a Wonderful service department. They provide excellent service for my vehicle in a timely manner with great efficiency. It's a Wonderful service department. More