Peterson BMW
Boise, ID
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Serviced vehicle on time all required and requested actions were completed. I was given a wash card for Mr car wash. Adviser was very professional and polite. actions were completed. I was given a wash card for Mr car wash. Adviser was very professional and polite. More
Best service Took my BMW in for a service last week and was treated with total courtesy and respect. The service writer Ryan was awesome and I also dealt with Jake Took my BMW in for a service last week and was treated with total courtesy and respect. The service writer Ryan was awesome and I also dealt with Jake and both are super not only do they know about BMW but they both treated me not as a customer but as a friend. I will always try to go back to Petersons for service. More
Great service Brent clearly explained everything that needed to be done and how much it was going to cost. The work was done quickly. I especially liked the report Brent clearly explained everything that needed to be done and how much it was going to cost. The work was done quickly. I especially liked the report of all the inspection items that were looked at. Overall a very good experience. More
Vehicle had recalls performed Dealer went out of their way to make sure the recalls were performed. Very happy with the service department from start to finish. Thank you Dealer went out of their way to make sure the recalls were performed. Very happy with the service department from start to finish. Thank you More
Trying times during the pandemic I took my BMW M40I X3 in for a service during the pandemic of 2020, and must say the steps they have in place to keep us safe are wonderful. At no tim I took my BMW M40I X3 in for a service during the pandemic of 2020, and must say the steps they have in place to keep us safe are wonderful. At no time did I feel my safety and social distance was compromised. I’m a nurse for a local hospital and can tell you there aseptic technique is great. I whiteness a detail attendant wipe down all high contact surfaces not once but twice while waiting for my vehicle. Thank you Peterson BMW for your attention to details during this trying times to keep us safe.. Great car great service More
The staff was very nice and friendly. The time to fix my car was very quick. I liked that I was able to see all the activities performed on my car through the online inspection report...without a ton of pap car was very quick. I liked that I was able to see all the activities performed on my car through the online inspection report...without a ton of paper printed/to take home. More
wheel change Changed wheels and very timely Good service. Called and got right in - My experience there is always good and they are very accommodating and helpfu Changed wheels and very timely Good service. Called and got right in - My experience there is always good and they are very accommodating and helpful More
Generally a nice first experience. Brett was professional and accommodating. Very cordial and thorough as it related to what my service needs were. They were able to address 2 of the 5 items. professional and accommodating. Very cordial and thorough as it related to what my service needs were. They were able to address 2 of the 5 items. The other 3 are difficult to solve, “ghost in the machine” type electronic issues. Manhattan BMW had the same difficulty and did not solve. Overall a nice experience. More
We had a great experience with Boise BMW. They were very efficient and professional. They helped us with all of our concerns a d explained everything in great detail. We will definitely continue to use then efficient and professional. They helped us with all of our concerns a d explained everything in great detail. We will definitely continue to use then in the future. More
great My experience was great. My service was taken care of right away and they changed the oil, checked all the fluids and I think they checked the brakes My experience was great. My service was taken care of right away and they changed the oil, checked all the fluids and I think they checked the brakes also. More