Peterson BMW

Another great experience. The personnel were friendly and knowledgeable, and the service work was timely and thorough while I waited. I really respect the service department. and knowledgeable, and the service work was timely and thorough while I waited. I really respect the service department. More

No problems to this point after years of service They do what they say they are going to do and they do it on time. Completed work on time. They are very clear about the work they have performed. They do what they say they are going to do and they do it on time. Completed work on time. They are very clear about the work they have performed. More

When we took our car to Ryan, we were not sure if we really had an issue but wanted to make sure the car was safe. We are not extremely knowledgeable about cars but felt something might be wrong. Ryan l really had an issue but wanted to make sure the car was safe. We are not extremely knowledgeable about cars but felt something might be wrong. Ryan listened and took our concerns seriously. He then explained to us what could cause our concerns and then thoroughly explained what was done to get the car in perfect condition for safe driving. Our experience with Peterson BMW has been beyond excellent More

Quick, Efficient service I was traveling through Boise and Peterson got me in and out the door in a couple hours for an oil service. Great customer service! and very prompt re I was traveling through Boise and Peterson got me in and out the door in a couple hours for an oil service. Great customer service! and very prompt responses on any questions I had. More

I had a water pump failure on my 2008 i328. When the red light went in, I was right next to Peterson BMW service. I parked there to get help. The service was done relatively quick and at a competitive price light went in, I was right next to Peterson BMW service. I parked there to get help. The service was done relatively quick and at a competitive price. I got a good explanation on the repare options. The engine was cleaned well after the repare. The only issue I had was the proactive update on the status of the initial troubleshooting. I had to call the service myself to get the update. More

Promptly resolved a routine service matter I came in for. Great follow-up on questions I raised, referred me to the appropriate resource (a BMW “genius”) who handled them quickly and professionally. Great follow-up on questions I raised, referred me to the appropriate resource (a BMW “genius”) who handled them quickly and professionally. More

bought a new BMW in Bellevue and needed service while on a road trip to reset some sensors. called Boise BMW and they got me very quickly and fixed my issues with no hassles. very professional staff, wai a road trip to reset some sensors. called Boise BMW and they got me very quickly and fixed my issues with no hassles. very professional staff, waiting area is great. Customer service was very good. would bring my car back for service, however, we are in WA. so will have to have repairs done locally. More

Excellent communication with the service writer. Workmanship is also excellent. My trust level for this dealership is very high! I will have all of my service done here in the future. Workmanship is also excellent. My trust level for this dealership is very high! I will have all of my service done here in the future. More

Incredible dealership to have your BMW service work completed. True customer service was received and Without hesitation, I highly recommend taking your BMW to Petersen BMW! completed. True customer service was received and Without hesitation, I highly recommend taking your BMW to Petersen BMW! More