Peterson BMW

Really enjoy doing business with Peterson Toyota/BMW everybody’s always super friendly attentive and thorough I will always do business with this dealership their staff is always knowledgeable and profe everybody’s always super friendly attentive and thorough I will always do business with this dealership their staff is always knowledgeable and professional More

Treated me like family bought my 2019 440i convertible on line and was worried that I wouldn't receive the same service as a loyal customer. Boy was I wrong! They treated me bought my 2019 440i convertible on line and was worried that I wouldn't receive the same service as a loyal customer. Boy was I wrong! They treated me like family from the get-go. Ryan was honest and transparent - you could tell that the service department as a whole work well together and communicate with each other. Selver Cecunjanin, finance manager, really opened my eyes to all the options I have with BMW as well as transferred the ownership and provided me with the remaining warranty. Peterson BMW has a new customer for life! More

Incredible service We had problems with our AC on our new 2019 X3 M40 i BMW. After having repaired several times both in Boise and in Palm Desert it continued to go out. We had problems with our AC on our new 2019 X3 M40 i BMW. After having repaired several times both in Boise and in Palm Desert it continued to go out. We were at our whits end. After writing management at Peterson BMW Boise they offered to come and get the car (2 1/2 hour drive away) give us a loaner and promised to get BMW USA involved to define the problem. With in one week the found the root problem, fixed it the delivered the car back to us. We have had no additional problems with the AC More

Unfortunately our engine was blown and we had a car towed to peterson’s BMW. They double checked to confirm the diagnosis and did not charge us. to peterson’s BMW. They double checked to confirm the diagnosis and did not charge us. More

Great Service Excellent service. Good communication as to what needed to be done, the cost and when it could be scheduled. Ryan was good at explaining what needed t Excellent service. Good communication as to what needed to be done, the cost and when it could be scheduled. Ryan was good at explaining what needed to be done. More

Brent did a great job communicating throughout the entire servicing. I appreciated how smooth everything went and the curtesy drove to and from my work. Thank you! servicing. I appreciated how smooth everything went and the curtesy drove to and from my work. Thank you! More

Excellent service and attention to detail and my timing requirements by Brent Reviewer my service levels and had the work done in a timely manner requirements by Brent Reviewer my service levels and had the work done in a timely manner More

Peterson BMW service department is one of the best I have encountered. They excel in customer service. I am always pleased with my experience with them ie. no waiting, flexibility, loaner car availability an encountered. They excel in customer service. I am always pleased with my experience with them ie. no waiting, flexibility, loaner car availability and or shuttle service. More

Excellent Customer Service Ryan hands down checks all the boxes for providing excellent customer service. He is trustworthy, professional and keeps you in the loop throughout Ryan hands down checks all the boxes for providing excellent customer service. He is trustworthy, professional and keeps you in the loop throughout your service experience. When I dropped off my car at 8am he was prepared and ready for me following up with updates throughout the day. We recommend Peterson BMW for anyone who owns a BMW to take advantage of Ryan's knowledge and years of experience. More