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Peterson BMW

Boise, ID

4.6
1,399 Reviews

9109 West Fairview Avenue

Boise, ID

83704

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Showing 1,399 reviews

November 13, 2020

I do not have the time to compose a 25 word review. This question should be removed from this survey. You all need to get a life and stop dreaming up ways to annoy your clients. More

by sylmill2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 25, 2020 -

Peterson BMW responded

Thank you for the feedback.

November 12, 2020

Great service and very informative. I never consider taking my BMWs to anyone else because I know the guys at the shop will do it correctly. More

by Sami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla
Nov 13, 2020 -

Peterson BMW responded

Thank you so much for the review! We really appreciate the feedback and look forward to working with you again.

October 31, 2020

BMWs are expensive to keep up...but I always enjoy seeing Jake and his team when I walk in. The service shop has always been professional and great to work with. I’ve driven these cars for over 20yrs and hop More

by Tntfish222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 06, 2020 -

Peterson BMW responded

Thank you for the 5 star review! We appreciate your loyalty to the BMW brand. We look forward to working with you again.

October 28, 2020

Diagnosis was thorough and correct. Work accomplished in the time promised. I appreciate very much that Peterson recognizes military service with a solid discount. Very professional. I will be back! More

by triath2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin (Parts); Ryan (Service); Jared (Technician)
Nov 06, 2020 -

Peterson BMW responded

Thank you for the 5 star review! We look forward to working with you again.

October 25, 2020

They did a really good job on my car, fixed the problem that I had, and took good care of my car. Would recommend to others. More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Oct 27, 2020 -

Peterson BMW responded

Thank you for the review and recommendation! We are happy you had a positive experience here at Peterson BMW.

October 23, 2020

First time into Peterson BMW with new 2020 BMW. Ordered thru parts, Austin, great guy! Then went to Ryan to install, professional, polite, fantastic....Happy! More

by Tdinzana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Service....Austin, Parts
Oct 27, 2020 -

Peterson BMW responded

Thank you for coming in! We sure appreciate your business. Have a great week.

October 22, 2020

I was a first time customer for service. I was very concerned about CoVid protection. I had a great experience in a safe environment. Thanks! More

by Doris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Excellent, the gentleman that took care of me had 2 technicians work on the service as he knew I was concerned about being gone from my home as I have a spouse with dementia and because of CoVid I was not able to take the shuttle home, Tonya Arsenault
Oct 27, 2020 -

Peterson BMW responded

This is great to hear! We love getting reviews like this. We hope you will come back and see us again.

October 22, 2020

Ryan McCalla did a great job offering courteous, efficient service that met my specific needs as described to Ryan. I plan to come back to this dealership for my next service visit and will ask for More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan mccalla
Oct 27, 2020 -

Peterson BMW responded

Thank you for the review! We look forward to working with you again here at Peterson BMW.

October 21, 2020

Jake did a great job getting the work done and was very transparent in the cost of the work. It was very disappointing that the $70K car, 5 years old and 30K miles needed to have a seat belt buckle replace More

by mwsext57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 27, 2020 -

Peterson BMW responded

Thank you for your feedback. We will take your review under advisement.

October 19, 2020

I recently had my BMW 320i serviced. Jake and the BMW team did an excellent job on a Saturday afternoon, completing the job on schedule with great results. Good job guys (and girls). More

by jzanot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
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