Peterson BMW
Boise, ID
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Excellent transparency, flexibility and compassion. After a 650 mile road trip, my oil sensor light came on indicating an ‘overfilled’ status. A brief review of the chat rooms showed engine failure as a pote a 650 mile road trip, my oil sensor light came on indicating an ‘overfilled’ status. A brief review of the chat rooms showed engine failure as a potential outcome. The next morning, the service manager, Ryan, took in the car on a ‘walk-in’ basis, assessed the issue as a failed sensor, and allayed my worst concern. Knowing that service requires several days, or weeks, to schedule, I appreciate Ryan’s ability to address my problem on short notice. Definitely recommend! More
Friendly staff, comfortable waiting area (internet) Car was finished in under the time indicated. All in all a pleasant experience.....look forward to the same when back in June. was finished in under the time indicated. All in all a pleasant experience.....look forward to the same when back in June. More
Jake did an awesome job.Paid several hundred dollars Jake did an awesome job. Paid several hundred dollars under the original service estimated because he researched some warranty details..I recommend P Jake did an awesome job. Paid several hundred dollars under the original service estimated because he researched some warranty details..I recommend Peterson BMW service department. More
The service department was exceptional. The employees were friendly, knowledgeable, went out of their way to be helpful. They told me before hand how much the service would cost and the amount of time i were friendly, knowledgeable, went out of their way to be helpful. They told me before hand how much the service would cost and the amount of time it would take. It cost a bit less than expected and was completed earlier. More
Peterson Motors is great to work with. Ryan is thorough, thoughtful and always remembers us. It’s a treat to be able to rely on friendly service. thoughtful and always remembers us. It’s a treat to be able to rely on friendly service. More
Dealership never fails to provide ample service with quality care, friendly employees, low (realistic) costs and thorough follow ups. Highly recommend and greatly appreciate this dealership. quality care, friendly employees, low (realistic) costs and thorough follow ups. Highly recommend and greatly appreciate this dealership. More
Jake and his service team are always efficient, pleasant,and professional. Despite, a drive to the dealership, it is always a heartwarming experience to be so warmly greeted! pleasant,and professional. Despite, a drive to the dealership, it is always a heartwarming experience to be so warmly greeted! More
Ryan always goes beyond and above what he needs to. Everyone that we come into contact with there always are pleasant and helpful. Thanks for always looking out for us. Everyone that we come into contact with there always are pleasant and helpful. Thanks for always looking out for us. More
Great service and quickly completed. Service reps friendly and knowledgeable. Great that our car can tell us when it’s time for serve and they can tell us when we are due for future appointments. friendly and knowledgeable. Great that our car can tell us when it’s time for serve and they can tell us when we are due for future appointments. More
Best BMW service ever!! Always available, super helpful, amazing! Jake and his team are so professional and effective. I never worry when I leave my car in their capable hands. Thank you! amazing! Jake and his team are so professional and effective. I never worry when I leave my car in their capable hands. Thank you! More