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Peterson BMW

Boise, ID

4.6
1,399 Reviews

9109 West Fairview Avenue

Boise, ID

83704

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Showing 1,399 reviews

November 26, 2020

Excellent transparency, flexibility and compassion. After a 650 mile road trip, my oil sensor light came on indicating an ‘overfilled’ status. A brief review of the chat rooms showed engine failure as a pote More

by Vlad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla, Tonya Arsenault
Nov 30, 2020 -

Peterson BMW responded

Thank you for the review! We were happy to help and appreciate the recommendation.

November 26, 2020

Friendly staff, comfortable waiting area (internet) Car was finished in under the time indicated. All in all a pleasant experience.....look forward to the same when back in June. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Nov 30, 2020 -

Peterson BMW responded

Thank you so much for the review! We appreciate your business and look forward to working with you again.

November 25, 2020

Jake did an awesome job.Paid several hundred dollars Jake did an awesome job. Paid several hundred dollars under the original service estimated because he researched some warranty details..I recommend P More

by SteveS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Nov 25, 2020 -

Peterson BMW responded

On behalf us all of us at Peterson BMW, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service department and that Jake was helpful.

November 25, 2020

The service department was exceptional. The employees were friendly, knowledgeable, went out of their way to be helpful. They told me before hand how much the service would cost and the amount of time i More

by schris2710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Nov 25, 2020 -

Peterson BMW responded

Thank you so much for the 5 star review! We sure appreciate your business.

November 18, 2020

Peterson Motors is great to work with. Ryan is thorough, thoughtful and always remembers us. It’s a treat to be able to rely on friendly service. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla
Nov 25, 2020 -

Peterson BMW responded

On behalf of Peterson BMW, we want to thank you for the shout out! We know how important it is to have great team members like Ryan. We are so lucky to have him.

November 17, 2020

Dealership never fails to provide ample service with quality care, friendly employees, low (realistic) costs and thorough follow ups. Highly recommend and greatly appreciate this dealership. More

by Golfwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 25, 2020 -

Peterson BMW responded

We appreciate the thoughtful things you had to say about your experience here at Peterson BMW. We try hard to make sure each guest has a positive experience. Have a great day!

November 17, 2020

Jake and his service team are always efficient, pleasant,and professional. Despite, a drive to the dealership, it is always a heartwarming experience to be so warmly greeted! More

by E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob E Pereyra
Nov 25, 2020 -

Peterson BMW responded

On behalf us all of us at Peterson BMW, we would like to thank you for sharing this great review about our dealership!

November 17, 2020

Ryan always goes beyond and above what he needs to. Everyone that we come into contact with there always are pleasant and helpful. Thanks for always looking out for us. More

by sampatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla
November 16, 2020

Great service and quickly completed. Service reps friendly and knowledgeable. Great that our car can tell us when it’s time for serve and they can tell us when we are due for future appointments. More

by manning466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Nov 25, 2020 -

Peterson BMW responded

Thank you for posting about your visit to Peterson BMW!

November 13, 2020

Best BMW service ever!! Always available, super helpful, amazing! Jake and his team are so professional and effective. I never worry when I leave my car in their capable hands. Thank you! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Tonya Arsenault
Nov 25, 2020 -

Peterson BMW responded

Thank you for the 5 star review! We appreciate your business.

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