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Peterson BMW

Boise, ID

4.6
1,399 Reviews

9109 West Fairview Avenue

Boise, ID

83704

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Showing 1,399 reviews

January 14, 2021

Service was performed as scheduled and with no surprises. Very satisfied! I was given an estimate before scheduling service and the final price was a little lower than the estimate More

by Captaingary1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla
Jan 14, 2021 -

Peterson BMW responded

Thank you so much for taking the time to write us such a great review! At Peterson BMW we appreciate your business. We are glad that everything went smoothly and hope you will come back and see us again.

January 13, 2021

Went to Peterson BMW to have my 2014 M4 serviced as was very impressed. Ryan McCalla was my service adviser and he was very friendly and professional. I look forward to working with this outfit in the fut More

by Chris Solari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla (5 stars) , Tonya Arsenault
Jan 13, 2021 -

Peterson BMW responded

Hi Chris, thank you for taking the time to share such positive feedback. At Peterson BMW, it is our priority to provide customers with exceptional experiences and it made our day to read your review. See you next time!

Jan 13, 2021 -

Chris Solari responded

You are very welcome and again it was pleasure doing business with you. I will see you again in the near future. Thanks

January 12, 2021

Went to Peterson BMW. For scheduled service. My lease was up soon (3 years).. Inquired about purchasing the car was leasing (X3M40i). Sales Manager Sam worked with me on financing. At the end of the day, I h More

by GeriG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Jonathan, Selver
Jan 13, 2021 -

Peterson BMW responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2021

Top notch service, facilities, and people! Jake and company are always fantastic to work with. Rafael the Service Manager reached out to ensure my happiness! More

by D Gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael and Jake
Jan 11, 2021 -

Peterson BMW responded

This is great to hear! Thank you so much for the review. We appreciate your business.

January 04, 2021

Ryan (one) was (two) an (three) outstanding (four) service (five) advisor (six) car (seven) helper (eight) extraordinaire (nine) person (ten) and (eleven) I (eleven 1/2) wouldrecommendhimnineoutoftent More

by seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Jan 04, 2021 -

Peterson BMW responded

This is awesome Seth! Thank you so much for the review. We really appreciate your business, we look forward to working with you again.

January 01, 2021

Ryan was fine to work with, however I've had much better service at more reasonable rates, especially from Lexus. $145 for a full service inspection is insane when all other dealers, including Lexus, do it More

by J.Manning
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan McCalla
Jan 11, 2021 -

Peterson BMW responded

On behalf of Peterson BMW we would like to apologize for your experience. Your feedback today will help us to improve. If you would like to discuss this further, please reach out to our Service Director, Raf at rcuevas@petersoncars.com.

December 31, 2020

I only visit Peterson BMW service while my car is under factory warranty. Peterson dealership has been dishonest and unfair with my family. Buy elsewhere. More

by Ttatum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tonya Arsenault
Jan 11, 2021 -

Peterson BMW responded

We are sorry that your family did not have a positive experience with our service department. We would love to learn more. If they are open to discussing things further please have them reach out to our Service Director, Raf at 208.378-5918. Thank you.

December 30, 2020

Peterson BMW has been my dealer of choice. Always friendly and helpful and Jake in the service department is great. I have been having my car serviced there for 4 years and never disappointed. When More

by jswaggart1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Dec 31, 2020 -

Peterson BMW responded

On behalf of Peterson BMW, we want to thank you for the shout out! We know how important it is to have great team members like Jake. We are so lucky to have him. Have a great rest of the week and we look forward to working with you again.

December 28, 2020

Service was efficient, friendly and easy. Scheduling was simple and notifications helped in remembering the date of the service. The vehicle is under warranty service so there was no charge. More

by Zazco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 31, 2020 -

Peterson BMW responded

Thank you for posting about your visit to Peterson BMW! We appreciate your business.

December 27, 2020

I was super impressed with how smooth everything I was super impressed with how smooth everything operates. It was very relaxing in the lounge area too. I trust the maintenance on my car being perf More

by mechlingleonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Dec 31, 2020 -

Peterson BMW responded

Thank you so much for the awesome review! Thank you for choosing Peterson BMW! We look forward to working with you for many years to come.

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