Peterson BMW

Colby Thomas was my Client Advisor and he was very helpful in assisting me to select and pay for the my new 2021 X3! He was very knowledgeable about the car and made sure that all my questions were an helpful in assisting me to select and pay for the my new 2021 X3! He was very knowledgeable about the car and made sure that all my questions were answered. He also made sure that I felt free to follow up with him in the future as I come to know the car better and have more questions. In addition, Selver Cecunjanin handled the financing paperwork and was very thorough and detailed orientated in making sure that I made the best decisions with respect to warranties and financial choices. I give both Colby and Selver and Peterson BMW my highest recommendation! More

Ryan was my service rep. I was not happy that my car needed a new and painfully expensive instrument cluster, but Ryan made sure the work was done correctly and without drama. The dealership was courteo needed a new and painfully expensive instrument cluster, but Ryan made sure the work was done correctly and without drama. The dealership was courteous and made every effort to ensure my satisfaction while resolving the problem. I recommend this dealership for your service and repair needs. More

Brought my X5 in for its first oil change. The service staff was very efficient and got me checked in quickly. They have comfortable seats in the waiting area and offer coffee and cold drinks for the cust staff was very efficient and got me checked in quickly. They have comfortable seats in the waiting area and offer coffee and cold drinks for the customers comfort. The oil change was done in less time than quoted. Great service. More

As always, super efficient. I accidentally missed my first appointment and was not scolded one bit. Dropped my car off the night before and it was ready bright and early next morning, Service covered ev first appointment and was not scolded one bit. Dropped my car off the night before and it was ready bright and early next morning, Service covered everything I knew I needed and a zillion more. More

The battery in my 2018, BMW X3 was dead, and because of some current medical issues, getting the vehicle to the dealership and back home would have been quite difficult: without my asking, the service mana some current medical issues, getting the vehicle to the dealership and back home would have been quite difficult: without my asking, the service manager volunteered to pick up my vehicle fix the problem and return the vehicle to me and all of this was done at no cost to me. This gesture is an example of the finest customer care imaginable, a simple thank you cannot convey my appreciation completely. More

They delivered the car with less than a quarter tank. There was very little communication between my purchase and the delivery date. I would not recommend this dealership based on the lack of customer se There was very little communication between my purchase and the delivery date. I would not recommend this dealership based on the lack of customer service More

Great buying experience! Everyone at Peterson BMW was so helpful and friendly. No pressure, very relaxed atmosphere, and very knowledgeable staff. There’s no doubt I’ll be back again. Matt was a great help! helpful and friendly. No pressure, very relaxed atmosphere, and very knowledgeable staff. There’s no doubt I’ll be back again. Matt was a great help! More

came in for a brake system flush on a X-1. estimated time 1.5 hrs, done in less than an hr. and below estimated cost. time 1.5 hrs, done in less than an hr. and below estimated cost. More

Excellent service. Service consultant is very helpful keep contacting me and answer my questions during the service time. We'll definitely visit them once it's due for another service. keep contacting me and answer my questions during the service time. We'll definitely visit them once it's due for another service. More

Great service at BMW for my rear window seal replacement. I scheduled my appointment online (thank you for fixing that), arrived and was greeted promptly. The service was done in about 90 minutes and I was I scheduled my appointment online (thank you for fixing that), arrived and was greeted promptly. The service was done in about 90 minutes and I was on my way. Actual price came in just under the quote, always a nice bonus. More