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Peterson BMW

Boise, ID

4.6
1,399 Reviews

9109 West Fairview Avenue

Boise, ID

83704

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Showing 1,399 reviews

August 06, 2022

I recently took my wife’s BMW in for new tires, alignment, and a exhaust cooler recall. All the work was completed the same day, with a video of all work completed as well as a comprehensive vehicl More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison, Tonya Arsenault
Aug 11, 2022 -

Peterson BMW responded

Thank you so much for posting about your time here at Peterson BMW and for entrusting our team with your service needs.

August 05, 2022

Best customer service in Boise Idaho Bar none Petersen BMW is the best dealership I have ever worked with...People buying a BMW should buy from Petersen Motors BMW. More

by holmerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selver Cecunjanin -Mike Jenkins, Tonya Arsenault
Aug 11, 2022 -

Peterson BMW responded

Thank you for the feedback! We appreciate you choosing Peterson BMW.

August 01, 2022

we like the dealership. seems as though the communication in the service dept isnt what it used to be More

by sshoffman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Tonya Arsenault
Aug 03, 2022 -

Peterson BMW responded

Thank you for the feedback, this is something we can send to management for them to review.

July 30, 2022

Service was exceptional. Kept me informed throughout the whole process. Waited for diagnosis the used shuttle service to my home which was quick. No waiting. More

by R Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison White
Aug 03, 2022 -

Peterson BMW responded

Peterson BMW thanks you for the 5 star review!

July 29, 2022

Great service. The service department values the customer’s time. Nice to get a loaner car More

by richard.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Aug 03, 2022 -

Peterson BMW responded

Peterson BMW thanks you for the 5 star review!

July 28, 2022

The staff at Peterson BMW is top notch. From the sales people to service. I have always been treated on a professional level. The service department is GREAT and the service work is done r More

by Bogey golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison (BMW service)
Jul 28, 2022 -

Peterson BMW responded

Thank you for the 5 star review! We appreciate your business here at Peterson BMW.

July 27, 2022

Very professional lady. High marks for her. The guy was kind of arrogant unfriendly curt More

by mintydaley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Jul 28, 2022 -

Peterson BMW responded

Thank you for letting us know about your experience. We are always looking for ways to improve.

July 25, 2022

knowledgeable staff that took care of all my needs! they were timely and communicated very well. More

by EStreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Jul 28, 2022 -

Peterson BMW responded

Thank you for the 5 star review and for choosing Peterson BMW.

July 22, 2022

Great buying experience with knowledgeable, helpful staff. No pressure to buy extras. They even picked us up at the airport when we returned to pick up our car. They went out of their way to be helpful More

by byron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike jenkins and selver and the accessories dept manager
Jul 23, 2022 -

Peterson BMW responded

Thank you so much for your 5 star review and for choosing Peterson BMW.

July 20, 2022

On a cross country trip 2500 miles from home and needed 10,000 mile service. The website indicated a 30 day wait for service, but Fernando the service manager took us in and a great service was performed i More

by Tener2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Carrion
Jul 23, 2022 -

Peterson BMW responded

Thank you so much for the review! We appreciate your kind words about Fernando. We hope you had a great trip!