Peterson BMW

Always very helpful and friendly. The service department is very informative about the work to be done and explains it in terms easy to understand. is very informative about the work to be done and explains it in terms easy to understand. More

Great service, awesome staff...........................Not sure why I have to write 25 words to leave a review. The dealership is nice and buying experience was great. Mont staff...........................Not sure why I have to write 25 words to leave a review. The dealership is nice and buying experience was great. Monthy was a greta guy to work with. More

Peterson BMW and their staff are amazing. I have bought multiple cars over the years from different places. These guys went out of their way to make me feel comfortable and keep me informed of all my opti multiple cars over the years from different places. These guys went out of their way to make me feel comfortable and keep me informed of all my options while saving me money on my purchase. More

Called to make an appointment and Madison was courteous and efficient. Same thing when I brought the car in. I was a bit late and the warranty had just expired but she waived the charge, Picked up the c and efficient. Same thing when I brought the car in. I was a bit late and the warranty had just expired but she waived the charge, Picked up the car the next day. Nothing but good to report. More

Just wanted to give a shout out to Joel Merrell. He did a fantastic job getting us into our 2018 X3. His patience and knowledge was outstanding. Thanks! a fantastic job getting us into our 2018 X3. His patience and knowledge was outstanding. Thanks! More

The service department is absolutely exceptional!! Jake in service always goes above and beyond in customer service. You feel like family when you go in. The video of my car being serviced and explained by in service always goes above and beyond in customer service. You feel like family when you go in. The video of my car being serviced and explained by the technician is very satisfying. I will never go anywhere else. I’m confident in the safety of my car after you service it. More

Had my 2020 X5 BMW serviced at Peterson BMW yesterday. The staff that I dealt with were extremely professional. From the video of the vehicle inspection to performing unsolicited tasks (like replacing my The staff that I dealt with were extremely professional. From the video of the vehicle inspection to performing unsolicited tasks (like replacing my weak key fob battery) their service was exceptional......very impressive. More

We worked with Jake on a complex engine service issue that also involved BMW North America. He always kept us informed of any updates and provided details on all of our service options. Peterson performe that also involved BMW North America. He always kept us informed of any updates and provided details on all of our service options. Peterson performed faster than their estimated timelines and at a lower cost than estimated. By far the best dealer service I have ever received. More

Jake is the best customer service manager in Idaho!! I appreciate his attention to detail, to make sure my BMW has all of the necessary things done. Jake has outstanding Customer Service!! appreciate his attention to detail, to make sure my BMW has all of the necessary things done. Jake has outstanding Customer Service!! More

Jacob our service tech was very informative and kept me abreast of all developments with my vehicle. Ordered materials needed for repair and scheduled next appt abreast of all developments with my vehicle. Ordered materials needed for repair and scheduled next appt More