Peterson BMW
Boise, ID
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This dealership was very knowledgeable and friendly. The buying process was very fast and painless. Excellent customer service from management on down to the salesman. buying process was very fast and painless. Excellent customer service from management on down to the salesman. More
Petersen BMW of Boise is great to work with. Their service advisors are very quick answering the phones, calling me back, and resolving all of my issues. The sales staff are also exceptional and are service advisors are very quick answering the phones, calling me back, and resolving all of my issues. The sales staff are also exceptional and are very friendly. Even though I have already purchased my car the sales staff always asks how I am doing, how I like my car, and other general conversation. I have had a great experience. More
Like the daelership, people and service. Like the daelership, people and service. Like the daelership, people and service. Like the daelership, people and service. Like the daelership, people and daelership, people and service. Like the daelership, people and service. Like the daelership, people and service. Like the daelership, people and service More
Marlon has been amazing to work with. He is not only very knowledgeable about his product but also very friendly and personable. He is truly a pleasure and an asset to Peterson BMW! I would recommend very knowledgeable about his product but also very friendly and personable. He is truly a pleasure and an asset to Peterson BMW! I would recommend Marlon and Peterson BMW to my closest friends and family!! From initial contact to delivery of my new BMW, everyone at Peterson makes you feel like family! More
I had a wonderful experience at Peterson BMW. They took my trade in and gave me what I wanted for it. I had my new M5 the very same day. I must say I am impressed with the service and quality at Peterson. my trade in and gave me what I wanted for it. I had my new M5 the very same day. I must say I am impressed with the service and quality at Peterson. I would not buy a BMW anywhere else. More
Overall I have a great experience but the finance department dropped the ball which required me to ask the General Manager to get involved. Once he did I was able to complete the deal quickly and pi department dropped the ball which required me to ask the General Manager to get involved. Once he did I was able to complete the deal quickly and pickup my car. So everyone I dealt with there was great with the exception of the finance department so fix that and you have a great dealership. Even so with the poor customer service from finance department I would recommend the dealership and would purchase another BMW from you. More
Arguably the best car buying experience I've had. All involved were knowledgeable, informative, friendly and cooperative (and patient!) in explaining all aspects of the vehicle, the price, the financing involved were knowledgeable, informative, friendly and cooperative (and patient!) in explaining all aspects of the vehicle, the price, the financing options and final vehicle delivery. These guys know their vehicles and they work diligently to know their customers in order to provide the best service and options for their customers. A really great dealership with top notch management! More
Very good experience in buying my first BMW. Trade in was fair, price was also fair. You expect BMW dealers to be a cut above the rest and this one was. Would do it again fair, price was also fair. You expect BMW dealers to be a cut above the rest and this one was. Would do it again More
Very efficient and professional. Have earned my trust and loyalty. Confirmed my appointment by e-mail. Greeted me on arrival by name and quickly In processed me. loyalty. Confirmed my appointment by e-mail. Greeted me on arrival by name and quickly In processed me. More
Buying a BMW is always a unique experience. Our last X5 was in 2002...they, BMW have made some improvements. Our new, 2013 X5, is pretty well done. There are still some things that should be done to make was in 2002...they, BMW have made some improvements. Our new, 2013 X5, is pretty well done. There are still some things that should be done to make them comparable to other vehicles that we have owned. 1. Pull a trailer...what the xxxx do you mean...People that buy X5's don't bother about pulling a trailer...they just go and buy a room with a view............wrong! The X5 is fully capable of pulling a trailer...so 2. Why the xxxx don't you badger BMW to adequately set up a trailer hitch, with a brake controller so I don't have to do research to get a BMW approved RF brake controller that will not conflict with the existing electronics in the vehicle????? 3. I went through this with the last one, and that is one reason that I bought a Ford Pick Up, 'cause it is set up to tow....buy the way the Grand Cherokee was also set up to tow...but, then you now have that at your place. 4. How come the back seats don't change backrest positions...cost too much??? Speaking of that, the least you could do is get the front license plate adapter thingee to me with the proper screws...actually Marlon is gonna' mail me some. 5. Thanks, Jim for getting me the MSO! Good Job! 6. And last, but not least, Marlon did a fine job of salsemanship...HE DID EXACTLY WHAT WE ASKED HIM TO DO WITHOUT GIVING AWAY THE STORE. Remember Marlon: "If you really desire it, we can make it available to you!" Don't take too much of those earnings to the bank....spend a little! More