Peterson BMW

As always, my service experience was outstanding. The staff are friendly and attentive to the customer needs. I was having a problem with my clock, setting the time in my 135i, it was taken care of inst staff are friendly and attentive to the customer needs. I was having a problem with my clock, setting the time in my 135i, it was taken care of instantly when I mentioned it to my service manger. More

Brought the BMW in for manufacturer's recall work. Robert and the others were very friendly and helpful. The manufacturer's recall work was performed quickly and they went over and above to make my e Robert and the others were very friendly and helpful. The manufacturer's recall work was performed quickly and they went over and above to make my experience a good one. The waiting room is also a very nice place. Our BMW is a sport model and earlier we purchased the special sport tires at Peterson and had them put on the car which is a complex process. On this occassion as well, the service was great and we are very pleased with the new tires. More

We were greeted by a friendly and knowledgeable dealer. There were no hard sale tactics, simply skilled support as requested. We ended up with a perfect auto for our lifestyle. There were no hard sale tactics, simply skilled support as requested. We ended up with a perfect auto for our lifestyle. More

I live in Sun Valley so it isn't easy to get to Boise for service. Not only was the cost less than what I had been told by two local shops in Sun Valley, Peterson BMW gave me a New BMW 5 series loaner for service. Not only was the cost less than what I had been told by two local shops in Sun Valley, Peterson BMW gave me a New BMW 5 series loaner at no charge. There are a lot of BMW Cars in the Wood River area and I am telling everyone to go to Boise for Servoce. More

Everyone at Peterson is just fantastic. Good attitude, friendly and competent. The one issue is the cost of service. As soon as my vehicle is no longer on warranty I'll probably decide to have it serviced friendly and competent. The one issue is the cost of service. As soon as my vehicle is no longer on warranty I'll probably decide to have it serviced at an independent shop in order to save cost. More

Recall and 90,000 mile appointment~ Quick drop off with Recall and 90,000 mile appointment~ Quick drop off with friendly service people~ Shuttle to airport~ Call for permission on a fix it item~ Shuttle Recall and 90,000 mile appointment~ Quick drop off with friendly service people~ Shuttle to airport~ Call for permission on a fix it item~ Shuttle pick up at airport to get car~ Quick payment and clean car~ Kind, efficient, friendly people~ A great way to run a business!! More

I purchased my 2006 M3 from out of state. The seller "serviced" the vehicle supposedly performing preemptive VANOS service. All he managed to do was to cause the car to go into Limp Mode. I had a BMW M "serviced" the vehicle supposedly performing preemptive VANOS service. All he managed to do was to cause the car to go into Limp Mode. I had a BMW M car that couldn't get out of it's own way and The guy that did the work was 2000 miles away... Not that I would let him touch the car ever again! Curtis and the Tech(s) took on a task that I considered to be very challenging (best case). They systematically worked through the troubleshooting (not a straight forward task) and were able to correct the problem created by someone else. My M now runs like a top and I'm very satisfied with the service provided. Kudos to Perteson BMW Service Department. I can highly recommend this service department. More

excellent service as always, this kind of service is why I bought a BMW in the first place. Peterson BMW and their service team go out of their way to make sure you are treated right the first time. I bought a BMW in the first place. Peterson BMW and their service team go out of their way to make sure you are treated right the first time. More

I bought an used X5. After leaving the dealership, (I live an 8hr drive from the dealer) I found out one of the advertised features did not work. Peterson BMW after much banter would only pay for 1/2 th live an 8hr drive from the dealer) I found out one of the advertised features did not work. Peterson BMW after much banter would only pay for 1/2 the cost of the fix. Emails to the GM and Sales Manager were not responded to. More

The rating numbers I gave are the result of the great experience i had while purchasing a CPO X3. A comfortable "no pressure" experience during the buying process. I felt I received a very fair deal reg experience i had while purchasing a CPO X3. A comfortable "no pressure" experience during the buying process. I felt I received a very fair deal regarding my "trade in" and the final price. Rich Snider was great to work with. Jim Tully was also a pleasure to work with. More