Peterson BMW

I came in for BMW required post production recall notice work. The service staff were friendly, professional and knowledgeable. The service work was scheduled promptly and completed in a satisfactory manner work. The service staff were friendly, professional and knowledgeable. The service work was scheduled promptly and completed in a satisfactory manner. More

The service department at Peterson BMW are friendly and keep you informed of what was going on with my BMW. They offered my a loaner vehicle (I declined it) and got my car to me as promised. I trust that t keep you informed of what was going on with my BMW. They offered my a loaner vehicle (I declined it) and got my car to me as promised. I trust that the service department knows what they are doing and the cost was more than reasonable. I will always use their service department for my vehicle needs. More

I took my car in to get serviced they told me that the reason my check engine light was one was because of my mass airflow sensor the dealer wanted to sell me one for $500 so I decided to go ahead and jus reason my check engine light was one was because of my mass airflow sensor the dealer wanted to sell me one for $500 so I decided to go ahead and just buy one at a part store down the road for $300 and save a little bit of cash since my car was at the dealer they said that they would put that part in ther for me so they went ahead and put the part in and did an oil change and had my car back to me I drove it home and the fallowing day my check engine light came back on I called collin at Petersn Bmw to ask him if there was something else that came up on the computer other then the mass airflow sensor he asked to bring it back in and to have it looked at again I asked if they were going to charge me again and he said that he would have to because that would be other problem I decided to not take it in and I called Hurless Brothers they told me that mass airflow sensors don't tend to go bad on them and it sounded like it was something else so I went to the part store and got my origional sensor back and took my car to hurless brothers were they didnt charge me to run a diagnosis and figured out what my problem was my car is now fixed and running with the original mass airflow sensor that never had to get changed for just $250 Im pretty sure that if I would it brought it back to peterson I would have paid for another diagnosis and had to of paid another $500 for something I didnt need. More

Curtis was awesome. Friendly, efficient and excellent follow-through. The detailing on my BMW was the best I have ever received. Engine performance was effectively addressed. follow-through. The detailing on my BMW was the best I have ever received. Engine performance was effectively addressed. More

Curtis was Super friendy and courteous. Both bmw service writers are amazing assetts to your dealership and brand. Petersons did well acqiiring all the people at bmw. writers are amazing assetts to your dealership and brand. Petersons did well acqiiring all the people at bmw. More

No pressure. Geniune interest in the client. Knowledgeable about all the products. Good follow up. Client loyalty matters. Willing to stay late or go the extra little bit to make it a better Knowledgeable about all the products. Good follow up. Client loyalty matters. Willing to stay late or go the extra little bit to make it a better client experience. More

We had a problem with our car and needed to get it serviced Jim took care us (really good care) and got our car in and repaired very quickly. My husband asked about the X5's , Jim said he had one for serviced Jim took care us (really good care) and got our car in and repaired very quickly. My husband asked about the X5's , Jim said he had one for us to look at . Jim introduced us to Marlon, Now I don't like "Car Salesmen" but Marlon was great ! very nice , answered my all questions very well informed about BMW's I didn't feel pressured, a little nervous to test drive but Marlon very nice and explained the car to me and all things that it does. Marlon set a new level for Car Salesmen. I would recommend Peterson's BMW to anybody wanting to buy a BMW. More

Jim & Marlon were very very good to work with , They were by far the best car salesman I worked with bar nun ! I would diffidently recommend Peterson BMW to others that are interested in buying a BMW. were by far the best car salesman I worked with bar nun ! I would diffidently recommend Peterson BMW to others that are interested in buying a BMW. More

Friendly service, fair and easy to deal with. No high pressure sales tactics, Good selection of vehicles. Happy customer who will recommend the dealership to others. pressure sales tactics, Good selection of vehicles. Happy customer who will recommend the dealership to others. More

Everyone was so kind and helpful. They made sure I understood my new car. They gave me a fair price for my trade in as well. They score all 5s in my book. Thanks for the great experience! understood my new car. They gave me a fair price for my trade in as well. They score all 5s in my book. Thanks for the great experience! More