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Peterson BMW

Boise, ID

4.6
1,399 Reviews

9109 West Fairview Avenue

Boise, ID

83704

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Showing 1,399 reviews

September 02, 2021

I had a positive experience working with them for a repair on my car. The hard top on my Z4 was stuck, and they spent the time to fix the issue and make sure they got it right. I would definitely go ba More

by SPreston
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Sep 03, 2021 -

Peterson BMW responded

Thank you for sharing such positive feedback! We appreciate you and your business.

September 02, 2021

Had a fantastic experience working with Peterson BMW, and specifically Jake P. in the service department. He took time to help assist with repairs, information about the work being done, and helped me coordi More

by jared.s
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake P.
Sep 03, 2021 -

Peterson BMW responded

Thank you so much for this 5 star review! We appreciate your feedback. Jake P. is awesome. We hope you will come back and see us again here at Peterson BMW.

September 01, 2021

We worked with Ryan and we were more then satisfied with his assistance overall. Great communication as well as the service provided was very quick. Love working with them! More

by Sue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Madison, Tonya Arsenault
Sep 01, 2021 -

Peterson BMW responded

Thank you so much for this review! Your kind words really mean a lot. Thank you for being such a great customer here at Peterson BMW. We appreciate you.

August 28, 2021

This dealership is something undescribable. Its soothing a/c nestles against your sun scorch skin and whispers "welcome home" into your ears. Just like the a/c, ryan is cool too More

by seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla
Aug 30, 2021 -

Peterson BMW responded

Seth, this review is awesome!!!! Thank you for being such a great client. Please come back and see us here at Peterson BMW!

August 26, 2021

The service writer, Jake, was awesome. Professional, informed, friendly. He explained the service work done and the inspection results in detail and answered any questions More

by A G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Pereyra
Aug 26, 2021 -

Peterson BMW responded

Thank you for posting about your visit to Peterson BMW! We appreciate your business.

August 25, 2021

Ryan, my service advisor, was awesome! Best dealer experience ever More

by Nate Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 25, 2021 -

Peterson BMW responded

Peterson BMW thanks you for this great review!

August 25, 2021

I had a regularly scheduled service on my car. They were courteous, responsive, on time, and did what they said they would do. I’m not sure what else you can ask for. More

by Dougm200
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 25, 2021 -

Peterson BMW responded

Thank you so much for the 5 star review! We really appreciate your business here at Peterson BMW.

August 24, 2021

I was vey satisfied with my service. Everyone was friendly and professional. I live out of town and would have been nice to have loaner vehicle while our X5 was being serviced. More

by Kkolarfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Tonya Arsenault
Aug 24, 2021 -

Peterson BMW responded

Hi! Thank you for taking the time to write us a review. We appreciate your feedback regarding a loaner. Please let us know when you schedule your next appointment with us and we will try our best to accommodate your request.

August 21, 2021

Had a nice surprise, when checking on the date for a diagnostic test, for my BMW. Ryan offered an opening that had occurred due to previous appointments finishing sooner than expected. Got my diagnosi More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCulla
Aug 23, 2021 -

Peterson BMW responded

Peterson BMW thanks you for the 5 star review! We appreciate you business.

August 19, 2021

Excellent work and finish things fast and on time. I was on a tight time schedule and they corporate with that. They are all friendly and provide professional service. More

by Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla
Aug 24, 2021 -

Peterson BMW responded

Thank you so much for the review! We appreciate your business here at Peterson BMW.

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