Peterson BMW
Boise, ID
Filter Reviews by Keyword
By Type
Showing 1,399 reviews
Job done was great! Done in expedience. The experience itself was far and above most service centers! Friendly and knowledgeable! All questions answered! The fee for service wasn't over overpriced and t itself was far and above most service centers! Friendly and knowledgeable! All questions answered! The fee for service wasn't over overpriced and the work was less than the original fee quoted! More
Rafael and Curtis were great to work with in Service and Lee is sales provided great customer service while I waited for my vehicle. I appreciate the old school approach to customer service, Brent Davis 2 Lee is sales provided great customer service while I waited for my vehicle. I appreciate the old school approach to customer service, Brent Davis 208-890-7235 More
I was able to talk about my concerns and he answered them after the service. It was done in the time he said it would be finished.. He went thru the service with me and showed the work done. He was very ope after the service. It was done in the time he said it would be finished.. He went thru the service with me and showed the work done. He was very open and interested in my problems and concerns. More
Excellent services. The got me in the day that I wanted for the services of my 2 vehicles. They also provided me with a nice X3 loaner vehicle. The guys at Peterson are pretty good at their job. Keep the g for the services of my 2 vehicles. They also provided me with a nice X3 loaner vehicle. The guys at Peterson are pretty good at their job. Keep the good work guys. More
BMW service always does what ever it takes to make me feel at home and that I'm being taken care of in all aspects. From the second I walk in at Peterson BMW I know that my car is in good hands and that feel at home and that I'm being taken care of in all aspects. From the second I walk in at Peterson BMW I know that my car is in good hands and that I am among friends. More
Very friendly, and thoughogh. They completed a courtesy inspection on my vehicle and washed it. I was pleased in the quickness of the service, started immediately upon arrival. inspection on my vehicle and washed it. I was pleased in the quickness of the service, started immediately upon arrival. More
Great customer service. Curtis and his crew were very courteous, professional and kept us updated. The vehicle was clean and delivered on time. The paperwork was all in order at delivery. courteous, professional and kept us updated. The vehicle was clean and delivered on time. The paperwork was all in order at delivery. More
The problem was intermittent and very hard to detect and identify the root cause. Curtis managed the team to stay with the investigation to include bring in the corporate service support from BMW USA. We we identify the root cause. Curtis managed the team to stay with the investigation to include bring in the corporate service support from BMW USA. We were provided with a loaner car while our vehicle was in the shop for a month or more. Great job by everyone at Peterson BMW. More
The service department at Petersen BMW is always very professional and courteous. My recent visit was due to my misunderstanding the function of the key-less start that resulted in a low battery and a te professional and courteous. My recent visit was due to my misunderstanding the function of the key-less start that resulted in a low battery and a temporary loss of some electrical functions. The issue was quickly assessed and corrected. I was provided with information that would help me to avoid this issue in the future, without condescension, which was nice. More