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Peterson BMW

Boise, ID

4.6
1,399 Reviews

9109 West Fairview Avenue

Boise, ID

83704

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Showing 1,399 reviews

March 23, 2014

Job done was great! Done in expedience. The experience itself was far and above most service centers! Friendly and knowledgeable! All questions answered! The fee for service wasn't over overpriced and t More

by rbn1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown to me at this time
March 20, 2014

Rafael and Curtis were great to work with in Service and Lee is sales provided great customer service while I waited for my vehicle. I appreciate the old school approach to customer service, Brent Davis 2 More

by davisbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael, Curtis and Lee
March 19, 2014

I was able to talk about my concerns and he answered them after the service. It was done in the time he said it would be finished.. He went thru the service with me and showed the work done. He was very ope More

by Rick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis
March 15, 2014

Excellent services. The got me in the day that I wanted for the services of my 2 vehicles. They also provided me with a nice X3 loaner vehicle. The guys at Peterson are pretty good at their job. Keep the g More

by RonaldReynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert A Davis
March 11, 2014

BMW service always does what ever it takes to make me feel at home and that I'm being taken care of in all aspects. From the second I walk in at Peterson BMW I know that my car is in good hands and that More

by Mdjensen44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael, Jim Tully, jack, Curtis.
March 06, 2014

Very friendly, and thoughogh. They completed a courtesy inspection on my vehicle and washed it. I was pleased in the quickness of the service, started immediately upon arrival. More

by sgtbrabant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Brabant
March 01, 2014

Great customer service. Curtis and his crew were very courteous, professional and kept us updated. The vehicle was clean and delivered on time. The paperwork was all in order at delivery. More

by batchk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis
March 01, 2014

The problem was intermittent and very hard to detect and identify the root cause. Curtis managed the team to stay with the investigation to include bring in the corporate service support from BMW USA. We we More

by Jwlinford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Pratt
February 27, 2014

The service department at Petersen BMW is always very professional and courteous. My recent visit was due to my misunderstanding the function of the key-less start that resulted in a low battery and a te More

by hans9556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Cuevas
February 23, 2014

We are so happy to have Curtis back :-) I will have BMW service my car only if I have Curtis to work with. Thank you. More

by elainebmw111111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
curtis in service
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