Peterson BMW
Boise, ID
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Glad to have Curtis back in service dept. We have been happy with our 550 bmw and with the service dept. I am really glad to have curtis back taking care of us. We have been happy with our 550 bmw and with the service dept. I am really glad to have curtis back taking care of us. More
Service experience Just came in to get my windows tinted and have the Xzilon treatment done on my new car - as usual everything was 1st class treatment and service. My Just came in to get my windows tinted and have the Xzilon treatment done on my new car - as usual everything was 1st class treatment and service. My salesman Marlon arranged everything and gave me a ride home so that i would not have to wait there all afternoon. The guy who picked me back up (sorry can't remember his name) was super nice and friendly and the ride back was enjoyable. As usual my car was waiting for me - all sparking clean from a fresh wash...thanks to everyone involved. More
Ultimate Service Experience Very friendly staff providing Ultimate Service Experience for the Ultimate Driving Machine! The service requirements were well taken care of during my Very friendly staff providing Ultimate Service Experience for the Ultimate Driving Machine! The service requirements were well taken care of during my visit. Also proper care was taken of the vehicle. More
Amazing Service As usual, my experience at Peterson BMW was fantastic. Curtis provided outstanding service and was very friendly as well. The GM Jim even took time ou As usual, my experience at Peterson BMW was fantastic. Curtis provided outstanding service and was very friendly as well. The GM Jim even took time out of his busy day to sit down and have a short conversation. Jim and Curtis both do an fantastic job. The service on my car was excellent. It drives better now than it ever has. I am very happy with the quality and pricing for my service. More
check engine light on I was able to get my car in in a timely manner. My car was diagnosed with a faulty part and parts are on order. Loved having a loaner car and loved I was able to get my car in in a timely manner. My car was diagnosed with a faulty part and parts are on order. Loved having a loaner car and loved having my car washed. More
Excellent customer service experience. As a business guy, I am a student of great and bad customer service. Came in with my daughter to buy a new car. Marlon was very helpful and patient As a business guy, I am a student of great and bad customer service. Came in with my daughter to buy a new car. Marlon was very helpful and patient with my daughter, even on her first driving experience on the freeway. Sam and the process in finance were both transparent and a joy to deal with. Delivery was flawless. Definitely a 10 of 10 overall. The X3 is turning out to be a great car as well. More
Exceptional as always Curtis has always been extremely helpful and caring towards the service and maintenance of my car. Marlon went out of his way to get me back to the of Curtis has always been extremely helpful and caring towards the service and maintenance of my car. Marlon went out of his way to get me back to the office without hesitation. Thanks to you all for taking care of me! More
Service Review I came in to have my rain sensor looked at because it wasn't reacting normally in the rain after 3 back to back windshield replacements. The staff gre I came in to have my rain sensor looked at because it wasn't reacting normally in the rain after 3 back to back windshield replacements. The staff greeted me and my car received prompt service. The diagnosis was that the sensor was adjusting/learning, and there was no fault. There was no additional charges or fees and I was on my way. They take great care of me every time I stop by! More
Warranty work. BMW service at Peterson is a piece of cake. I made my appointment online and was greeted by name when I pulled up to the service door. Service was ren BMW service at Peterson is a piece of cake. I made my appointment online and was greeted by name when I pulled up to the service door. Service was rendered quickly and acurrately and I had my X3 back, washed and vacuumed clean before. I' d even had a chance to drool on the windshields of the fantastic inventory on the lot. More
Great Service by great people Everytime I go for service I get great service. Curtis makes a point to remember my name even if I have not been in six months. Always done on time an Everytime I go for service I get great service. Curtis makes a point to remember my name even if I have not been in six months. Always done on time and get updated through the day if needed. More