Peterson BMW

A step beyond customer service I want to thank General manager Jim Tully and my salesman Johnny Irish for going above and beyond to help me in a difficult time. I have a terminally I want to thank General manager Jim Tully and my salesman Johnny Irish for going above and beyond to help me in a difficult time. I have a terminally ill family member in my care and not much free time to go anywhere, Peterson's worked with me over the phone and internet to get the majority if the deal finished so there was minimal time away to finish the deal. I bought the first BMW X4 in Idaho and they made this possible!, I have purchased most of my vehicles from Peterson's through the years and always received excellent service. from the sales team to the Maintenence team, Peterson's shines! Thank you! More

BMW Service Curtis and the service team do a great job, they make scheduling an appointment easy and getting my car done on time. The work is done correctly and t Curtis and the service team do a great job, they make scheduling an appointment easy and getting my car done on time. The work is done correctly and the car cleaned. More

Professional "As usual!) I have had the opportunity to utilize Peterson's BMW service department on several occasions and have always been pleased with the experience. The wor I have had the opportunity to utilize Peterson's BMW service department on several occasions and have always been pleased with the experience. The work is always "First Class" and customer service is "Outstanding" More

Great Customer Service It is always a pleasure to work with the Peterson team, them are always helpful and kind. I would suggest them for all your BMW needs. It is always a pleasure to work with the Peterson team, them are always helpful and kind. I would suggest them for all your BMW needs. More

Not good Doesn't matter... The overall experience from the way the service person spoke to us, to the price was horrible. We asked a few questions and it was Doesn't matter... The overall experience from the way the service person spoke to us, to the price was horrible. We asked a few questions and it was obvious that cleaning the floor was more important that day than we were More

airbag recall Called for an airbag recall. Staff was very friendly and helpful. I typically avoid dealers as my brother owns a repair shop, but after this experie Called for an airbag recall. Staff was very friendly and helpful. I typically avoid dealers as my brother owns a repair shop, but after this experience I may reconsider. More

Peterson BMW We bought our first BMW there in 2010 and have been very happy with all aspects of the dealership. They have been great to work with over the years a We bought our first BMW there in 2010 and have been very happy with all aspects of the dealership. They have been great to work with over the years and I always recommend them to my friends. We were happy enough to buy a second BMW recently from them and that must say something. More

Outstanding Customer Service I have been a customer of Peterson Motors for years at Lexus and now over at Peterson BMW. The staff is always very friendly and want to make sure tha I have been a customer of Peterson Motors for years at Lexus and now over at Peterson BMW. The staff is always very friendly and want to make sure that I am being taken care of. Curtis is usually who I deal with in the service department and he always goes above and beyond to accommodate my schedule. My car had a problem with the computer and they sent me home in a brand new loaner car for a week while they fixed my car all at no charge. If you ever have a concern with the service department you can talk to Rafael their service manager. Thanks to the staff of Peterson BMW for taking such good care of me. More

Top Notch Peterson BMW has serviced my car for three years now and has always exceeded my expectations. They do an excellent job ensuring I understand what serv Peterson BMW has serviced my car for three years now and has always exceeded my expectations. They do an excellent job ensuring I understand what service they are going to perform and asking whether I have any concerns or anything they need to look at. Jim and Sam sold me my dream car three years ago and Curtis has kept it in tip-top shape ever since. More

BMW Service We have always been very pleased with the service department, they are all friendly and take good care of our care. Our car is under great hands when We have always been very pleased with the service department, they are all friendly and take good care of our care. Our car is under great hands when being serviced More