Peterson BMW

Out-of-towner While traveling in the area my car had a "glitch." Matt got me in towards the end of the day (my schedule) and made sure my vehicle was serviced and c While traveling in the area my car had a "glitch." Matt got me in towards the end of the day (my schedule) and made sure my vehicle was serviced and cleaned!!!! Fortunately, a computer reset fixed the error and I was on my way, happy and clean!!! The detail guy did an awesome job getting all the bugs off, cudo's to him. Thanks a ton for the great service....and folks THAT is why I buy BMW, it doesn't matter where you are, they take exceptional care of ALL BMW owners, regular or not. More

Best dealer service dept. I have ever been to Fast, courteous, kept me informed and delivered. Keeper me informed of repairs and made sure to of any additional damage or service needs..reviewed bi Fast, courteous, kept me informed and delivered. Keeper me informed of repairs and made sure to of any additional damage or service needs..reviewed bill and offered answers to any of my questions More

came in for an oil change. and received a ride to airport. wonderful experience. Friendly staff, willing to help in any way. Needed an oil change and received a ride to the airport, and was picked up at the ai wonderful experience. Friendly staff, willing to help in any way. Needed an oil change and received a ride to the airport, and was picked up at the airport on my return. More

Great service and personal treatment, as always My title says it all, the service and personnel are first rate. They always greet me with warmth and remember my name. Always a good experience. My title says it all, the service and personnel are first rate. They always greet me with warmth and remember my name. Always a good experience. More

Service team is always very friendly, getting me in and out in a very timely manor. The work that's done was completed on time. team is always very friendly, getting me in and out in a very timely manor. The work that's done was completed on time. More

Service for for the recall work BMW had issued some recall work for some of the engine parts and Peterson's had ordered in the parts and this was the work to get it installed. All t BMW had issued some recall work for some of the engine parts and Peterson's had ordered in the parts and this was the work to get it installed. All the work was done as needed and updated and I am extremely happy that BMW has done this, I think it is above and beyond what most car maker would done. Love BMW and Peterson's. More

Great service Had my 20000 checkup and my care was returned to me in better shape than I left it. It was even clean! Service was completed even earlier than plann Had my 20000 checkup and my care was returned to me in better shape than I left it. It was even clean! Service was completed even earlier than planned. Shuttle to and from work was prompt. Highly recommend More

Car repair The service associate was great! Kept me informed on my cars progress. I've had not so great experience with bmw service departments in the past and t The service associate was great! Kept me informed on my cars progress. I've had not so great experience with bmw service departments in the past and they really redeemed themselves this last visit! More

Always outstanding service! Just in for a scheduled maintenance, but always treated like the most important customer in the building. It is nice to have a friendly greeting when Just in for a scheduled maintenance, but always treated like the most important customer in the building. It is nice to have a friendly greeting when you step out of your car and personalized service for your specific vehicle. They are positive and willing to help and always follow up to make sure that everything was taken care of to your satisfaction. More

Great dealership It is so nice getting your vehicle in for service where they really care about you as a customer. Its also nice to get a loaner car as nice or nicer t It is so nice getting your vehicle in for service where they really care about you as a customer. Its also nice to get a loaner car as nice or nicer than the one your driving. Went in for micro filter replacement and brake fluid change and as always was asked if there is anything else they could do. There was a small rattle in my sun roof and of course they took care that and washed it too. Thanks Traci! More