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Peterson BMW

Boise, ID

4.6
1,399 Reviews

9109 West Fairview Avenue

Boise, ID

83704

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Showing 1,399 reviews

November 01, 2021

Excellent service as usual. Prompt and timely Excellent service as usual. Prompt and timely responses either by texts and returned phone calls. More

by bdemise@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 01, 2021 -

Peterson BMW responded

Thank you so much for the 5 star review! We appreciate your business here at Peterson BMW.

October 27, 2021

Very friendly. Called back as soon as car was finished with service .will go back More

by mamoss66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Oct 28, 2021 -

Peterson BMW responded

Thank you for the feedback regarding your service at Peterson Toyota. We look forward to working with you again.

October 21, 2021

Great customer service each time I've visited. The staff is courteous and provides regular updates throughout any service work being done and sensitive to added costs and getting permission prior to startin More

by wishingstar100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison White
Oct 22, 2021 -

Peterson BMW responded

Thank you so much for this review! Your feedback really means a lot to us. We hope you will come back and see us again.

October 20, 2021

Great work. Great service. Love the place. Love the people. Especially Ryan and Seth good team More

by seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla, Tonya Arsenault
Oct 22, 2021 -

Peterson BMW responded

Peterson BMW thanks your for your this 5 star review! We appreciate your business and hope you will come back and see us again.

October 20, 2021

Always staffed with friendly and courteous employees. The lobby is amazing, the waiting room inviting and the coffee and beverage choices are stellar! Of course the cars are beautiful and everyone ther More

by ladylegal2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison
Oct 22, 2021 -

Peterson BMW responded

Peterson BMW thanks your for your this 5 star review! We appreciate your feedback and hope you will come back and see us again.

October 19, 2021

My first experience with Peterson BMW was very satisfying overall. The communication was extremely important to me as my BMW SUV had complex electrical issues to solve and I live 3 hours from the dealership. More

by kimsingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison White
Oct 19, 2021 -

Peterson BMW responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2021

Very professional. Ryan and my technician Seth were very informative and seemed to know what they were doing More

by seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Oct 18, 2021 -

Peterson BMW responded

Peterson BMW thanks you for the 5 star review! We appreciate your business.

October 17, 2021

Ryan does an excellent job scheduling and getting my X5 serviced. Service was completed on time, with recommendations for future service. More

by bstadsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Oct 18, 2021 -

Peterson BMW responded

Peterson BMW thanks you for the 5 star review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2021

Excellent service from beginning to end. Car delivery and setup was smooth and efficient. Thank you! More

by Boisean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Merrill
Oct 11, 2021 -

Peterson BMW responded

Thank you so much for the 5 star review! We appreciate your business here at Peterson BMW.

October 09, 2021

Done with Petersen motors. Service a rip off. Ryan just out right lied. I’ve have purchased 7 BMWs from Petersen but will never go back More

by Petersenripoff.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Oct 13, 2021 -

Peterson BMW responded

Hi! We are sorry that your experience did not go better in our service department. Typically we are known for our excellent customer service and processes within our departments. We would like to hear more about what happened, however, it is hard to identify you. If you would like to discuss this further, please reach out, we would be happy to discuss things with you. If interested, please contact Rafael Cuevas at 208-378-5980.

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