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Peterson BMW

Boise, ID

4.6
1,399 Reviews

9109 West Fairview Avenue

Boise, ID

83704

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Showing 1,399 reviews

December 06, 2021

Peterson BMW in Boise, ID. has great Service, Sales & Finance departments & store purchases. My go to! Always friendly, super customer service & excellent knowledge in each department. More

by BMW Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Mike, Sam, too many to mention. , Tonya Arsenault
Jan 31, 2022 -

Peterson BMW responded

Peterson BMW thanks you for your review! We appreciate your business. Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2021

My only experience is with the Service Department and it was very good. My advisor was clear, concise, and accurate regarding what would be done, how long it would take, and how much it would cost. They d More

by Scottwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jan 28, 2022 -

Peterson BMW responded

On behalf us all of us at Peterson BMW, we would like to thank you for sharing this great review about our dealership! We appreciate your business, please come back and see us again.

Jan 28, 2022 -

Scottwest responded

I’ll see you again soon!

November 20, 2021

Ryan and his team always take great care of my M3. They always deliver what they promise. I couldn’t be happier! More

by sschutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Tonya Arsenault
Nov 24, 2021 -

Peterson BMW responded

This is so great to hear! Thank you so much for writing about your service experience here at Peterson BMW.

November 18, 2021

I appreciated Colby Thomas’s low pressure sales approach. He was very knowledgeable and answered all of my questions. He made the buying experience pleasant and easy. More

by emboots13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lindi Stover
Nov 24, 2021 -

Peterson BMW responded

We're happy to hear you had such a positive experience with Colby here at Peterson BMW! Thank you for your business and please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2021

Service is outstanding. Madison is always friendly, knowledgable & efficient. I've had very poor previous experiences with Utah BMW dealers so Peterson BMW has earned my business. In fact, we ended up More

by achimitspaules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
colby & selver
Nov 10, 2021 -

Peterson BMW responded

Thank you so much for the feedback. Madison will really appreciate the nice things you had to say. We are sorry about the loaner car situation, please let us know when you will need one when you make your next appointment. We will try our best to accommodate.

November 08, 2021

Madison was very helpful, addressed my concerns. I am very pleased. All service work performed perfectly. Thanks More

by Mark D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison
Nov 10, 2021 -

Peterson BMW responded

Thank you so much for the 5 star review! Peterson BMW thanks you for the 5 star review.

November 07, 2021

Scheduling was very easy and convenient. Ryan is always excellent with communication, responsive to our phone calls, and is helpful and knowledgeable. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Nov 08, 2021 -

Peterson BMW responded

Peterson BMW would like to thank you for the 5 star review! We are thrilled that you enjoyed your service experience with us. Please do not hesitate to reach out if there is anything additional we can do for you.

November 06, 2021

Ryan was very supportive in helping us get or BMW X3 back on the road after a very trying experience with another service facility. We look forward to working with him and Peterson BMW to enjoy many more yea More

by Doug H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla
Nov 08, 2021 -

Peterson BMW responded

We are happy to hear that Ryan was able to help you get back on the road. We look forward to helping you in the future.

November 04, 2021

Should have clean wiped the door thresholds and better cleaned the replacement windshield glass. Should have replaced the interior plastic windshield tab on the lower left of the windshield. I liked thi More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 08, 2021 -

Peterson BMW responded

Thank you for the feedback. Unfortunately, we are not able to identify you name given in this review. We would be happy to discuss this further with you, please reach out to Rafael Cuevas at 208-378-5980 so that we can further assist you.

November 03, 2021

My dealer rating is solely based on my experience with the Service Department, and Ryan McCalla in particular. Over the last 25 years, I have had my cars serviced at several BMW dealerships in Chicago an More

by EJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCalla
Nov 05, 2021 -

Peterson BMW responded

We try really hard to make sure each guest has a positive experience at our store, so this review really means a lot to us. Ryan is a real asset to us here at Peterson BMW and we feel very fortunate to have him a part of our team. We hope you will continue to come and service your BMW here, we look forward to working with you again.

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