Peterson BMW
Boise, ID
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Peterson BMW in Boise, ID. has great Service, Sales & Finance departments & store purchases. My go to! Always friendly, super customer service & excellent knowledge in each department. Finance departments & store purchases. My go to! Always friendly, super customer service & excellent knowledge in each department. More
My only experience is with the Service Department and it was very good. My advisor was clear, concise, and accurate regarding what would be done, how long it would take, and how much it would cost. They d was very good. My advisor was clear, concise, and accurate regarding what would be done, how long it would take, and how much it would cost. They did what they said, finished on time, and actually came in about $60 less than the estimate. What more can you ask? More
I appreciated Colby Thomas’s low pressure sales approach. He was very knowledgeable and answered all of my questions. He made the buying experience pleasant and easy. He was very knowledgeable and answered all of my questions. He made the buying experience pleasant and easy. More
Service is outstanding. Madison is always friendly, knowledgable & efficient. I've had very poor previous experiences with Utah BMW dealers so Peterson BMW has earned my business. In fact, we ended up knowledgable & efficient. I've had very poor previous experiences with Utah BMW dealers so Peterson BMW has earned my business. In fact, we ended up buying a new BMW while the service work was being completed on the old BMW. Only complaint would be that there is never a loaner car available. I live 300 miles away, so the trips to Boise usually involve multiple errands that would be nice to take care of instead of sitting idle in the dealership. More
Scheduling was very easy and convenient. Ryan is always excellent with communication, responsive to our phone calls, and is helpful and knowledgeable. excellent with communication, responsive to our phone calls, and is helpful and knowledgeable. More
Ryan was very supportive in helping us get or BMW X3 back on the road after a very trying experience with another service facility. We look forward to working with him and Peterson BMW to enjoy many more yea on the road after a very trying experience with another service facility. We look forward to working with him and Peterson BMW to enjoy many more years with that car. More
Should have clean wiped the door thresholds and better cleaned the replacement windshield glass. Should have replaced the interior plastic windshield tab on the lower left of the windshield. I liked thi cleaned the replacement windshield glass. Should have replaced the interior plastic windshield tab on the lower left of the windshield. I liked this tab as it allowed for holding parking garage stubs, etc. More
My dealer rating is solely based on my experience with the Service Department, and Ryan McCalla in particular. Over the last 25 years, I have had my cars serviced at several BMW dealerships in Chicago an the Service Department, and Ryan McCalla in particular. Over the last 25 years, I have had my cars serviced at several BMW dealerships in Chicago and more recently in Boise. Ryan McCalla is one of the best service advisors that I’ve had the pleasure to work with. He is knowledgeable, honest and practical in his advice so I always feel that my cars are being well taken care of. Every dealer should have a Ryan on their staff. More