Peters of Nashua - The Bump Clinic

Great sales staff Very knowledgeable and friendly staff. Nicky D was a pleasure to work with. I didn't feel pressured during the sales process. I love my car. Very knowledgeable and friendly staff. Nicky D was a pleasure to work with. I didn't feel pressured during the sales process. I love my car. More

I went in looking for a used vehicle that would fit all my needs, after talking to a sales person about the vehicles I have looked up he went ahead and took my requirements and found a vehicle that surpass my needs, after talking to a sales person about the vehicles I have looked up he went ahead and took my requirements and found a vehicle that surpassed my needs. I also went in thinking that I would have to buy a used vehicle to keep my payment close and after all the help from the dealership I ended up purchasing a brand new car with every option that I wanted. More

I wouldn't bring my toy car here. They do shoddy work at best! They don't communicate and said my car would be done "tomorrow" for over a week before it was actually done. Not to mention when replacing t at best! They don't communicate and said my car would be done "tomorrow" for over a week before it was actually done. Not to mention when replacing the radiator, they glued the supports on rather than welding. DON'T BOTHER! They also replaced the headlight but left broken glass in it from the prior that was in an accident. More

I took my car in for some bodywork. Peters Bump Clinic returned my car to me with a dent and scratches remaining. Also, they'd left an abrasive agent on the exterior of my car, and my trunk was filthy fr returned my car to me with a dent and scratches remaining. Also, they'd left an abrasive agent on the exterior of my car, and my trunk was filthy from them having stored something in my car. (The back seat was left down, as well.) When I brought the car back to Peters and pointed out that they did not complete their job, the manager argued with me. The correct answer should be, "I'm sorry, let us make it right." The original person who helped me, Carl, admitted that he knew his workers had left the dent in my car, but they didn't want to fix it because it would have been too much work for them to do so. I do not recommend Peters to anyone. The work is of poor quality and shoddy--the product of lazy employees who only want to do the bare minimum and do not care about customer service. Never returning. More

Gee I wonder who wrote all the other reviews, most likely employees or friends of the dealer. This place is a disgrace!! So their friendly big deal, so is my grandma and I don't want her fixing my car. I h employees or friends of the dealer. This place is a disgrace!! So their friendly big deal, so is my grandma and I don't want her fixing my car. I have an extended warranty on my vehicle and after having to pay for a service that should have been covered. Being a "girl" I stupidly paid out of pocket...believing the friendly, helpful, employees that my car problem with the A/C wasn't covered. It's leaking and we need to refill the freon but I have to pay and of course I do. Afterwards I contacted the extended warranty company who said that was outrageous. The A/C is a closed system and most of the work was covered except that this dealership DIDN'T EVEN BOTHER to submit the info to the extended warranty company and check to see if it was covered and it was!!! After I sat there 15 minutes while these BOZO's tried to read the agreement and enter all the pertinent information for the extended warranty. The work I paid for wasn't even fixed properly and when I contacted Peter's guess what. I was told sorry you'll have to rerun the diagnostics and pay out of pocket again, I explained the prior visit and told sorry that's what you have to do and given lots of jargon but again the extended warranty co suggested I try a different dealership and guess what it was all covered. Such a freakin joke of a dealership. ' On a separate note my car had a weird scrape on it I took it to the Bump Clinic assoc with Peter Honda of Nashua and thought I could pay cash and not have my husband know. I go and have it looked at for an estimate and they tell me "Oh your going to want to put this through your insurance it's quite a bit of damage" I thought it could just be buffed out...looked like a decent size scratch so I fill out all this paperwork to get an estimate. It turns out to be $2300 yikes I think ok, I take the paperwork, think I probable need to run this through my insurance and know last time I had something like this my insurance made me go to a place down the street on 101A so I pull in there on my way home and say ok. What do you think this will cost to fix. The guy comes out and looks at it, and he looks and then he goes over to it and takes his thumbnail and scrapes it, it comes off on his finger. He said it's just a reside from where I scraped my garage. He said I could do it myself and it would cost nothing!!! I WOULD NEVER RECOMMEND THIS DEALERSHIP oh and by the way to the owner who lives in my town...I got a big mouth and I'm telling EVERYONE. Thanks for the donation to the school auction though. More

I went to this Peter's for a service recall on my 2007 Nissan Sentra which I purchased in Texas, and they not only serviced my vehicle, but they also vacuumed, washed and performed a 27 point inspection a Nissan Sentra which I purchased in Texas, and they not only serviced my vehicle, but they also vacuumed, washed and performed a 27 point inspection all free of charge. Frank let me know about my mirror being damaged, which I already knew about. He let me know how much it will be to fix, but didn't push doing the work with them when I mentioned that it was outside my budget. I was so pleased that when it came time to have my oil changed I went to Peters again, they also topped off all my fluids, and cleaned my car once again for $25 with a coupon they sent me. I have decided that I will be purchasing my next Nissan from them when the time comes because of their great service. More

I have been a customer of Peters since 2003. I have always been treated with great respect and could not ask for a nicer or smater group of men. They know there stuff and do a great job in servicing y always been treated with great respect and could not ask for a nicer or smater group of men. They know there stuff and do a great job in servicing your vehicle. I have brought other friends here to purchase a new vehicle and to have their vehicle serviced and they are as happy as I am with the service staff here. I will continue to recommend Peters to anyone that is looking to purchase a Nissan or have their Nissan serviced. More

I cannot begin to say enough about my experiences with the Peter's Dealership and Service Department. I've purchased a number of vehicles from Peter's and each and everytime I was happy with the resul the Peter's Dealership and Service Department. I've purchased a number of vehicles from Peter's and each and everytime I was happy with the results. I was never pressured into making a purchase and came away with a price that I considered fair for both myself and the Dealership. The paperwork process was quick and painless and they were able to deal directly with my bank, which negated any trips back and forth. The whole process was completed in less than 24 hours and the vehicles were handed over clean and ready to go. Overall, the Sales-Personnel was very cordial and professional and the Dealership itself was clean and well maintained. There's usually some concern with dealerships with After-the-Sale support. Well, the great sales experience did not end with my purchases. The Service Department is top-notch and the Staff in that Department is helpful,extremely friendly and always explain any additional work if a problem is found during a regular service visit. I've been there a number of times with both of our vehicles for regularly scheduled maintainance, and I see them deal with each and every customer in the same courteous way. I've found their service prices to be very fair and have compared them against other dealers/garages and they always come in with the best price. To put it in perspective, for our Nissans, we have another Dealership which is only 15 minutes from our house, yet, we have no issue with driving the hour to the Peter's Service Department to have our vehicles maintained and serviced. OH yeah...one more thing....they regularly send us a coupon book with lots of deals on different Service items and parts. Who doesn't like coupons!!! Overall...I would highly recommend this Dealership/Service to anyone who asked. More