Peters Nissan of Nashua

Better Dealers Than Peter's On August 12th(yesterday) I dropped off a vehicle for warranty work and after being told twice (making the appointment and then doing the service On August 12th(yesterday) I dropped off a vehicle for warranty work and after being told twice (making the appointment and then doing the service write up that the service would most likely be done the same day) my wife and I explained that we need it done before noon for today regardless. While out I stopped by at about 9:30 am today and the car was still in the same spot that my wife left it at about 11am the previous day. Around 10am I called the service department and the employee stated that it was just going in. I explained we need it done before noontime and he stated he mis-understood. If he misunderstood why would he have said the day before that the car would most likely be done in the same day we droped it off? What is the point of scheduling service one day and they don’t even bring it in for work until the following day. They did not even start work when the techs come in, as I know they are there before 9 most likely before 7am if not at 7. There is no reason this should have happened. The service advisor stated if there is anything he can do and I informed him yes to perform the service by noon but that cannot happen. When I arrived the “work” they were doing was washing the car. I figured a manager would have spoken to me given we bought the car there and want a satisfied customer on the service end. It’s apparent they don’t need any more customers given the treatment. No idea where they received their customer service training but this should be a teachable moment on what not to do and how to change it for the betterment of both parties. Only the service advisor stated he was sorry for the mix up no one else bothered to speak to me or even call my wife afterwards. There are plenty of Nissan dealers in the area its not a luxury/ exotic brand I’m sure there are other dealerships that care about customers. More

very happy Great experience, very nice, got me in the car I wanted and on the road same day with no problem at all. Very happy I went there. Erick was awesome Great experience, very nice, got me in the car I wanted and on the road same day with no problem at all. Very happy I went there. Erick was awesome More

AWESOME SAUCE Best dealership, best car buying experience EVER!!!!! If Mike Coco and Emma cannot get it done nobody can!!!! Love my new Murano more than words!! Sm Best dealership, best car buying experience EVER!!!!! If Mike Coco and Emma cannot get it done nobody can!!!! Love my new Murano more than words!! Smooth transaction and I felt like I was respected and they listened to my needs! Witing for me when I got here and didn't even have to wait... not pushy at all More

Pleasure to do business with!! From start to finish a great experience. No pressure or games. I went here after another dealership and was given the best price right up front. The s From start to finish a great experience. No pressure or games. I went here after another dealership and was given the best price right up front. The sales person (Jon), manager (Eric) and business office (Geoffrey) went above and beyond. I would recommend this dealership without question. More

Pleasant, Easy, and thorough My mom and I went to Nissan in Nashua and had a wonderful experience! From my first visit with Charlie Finley to our sales associate Jon K. and sales My mom and I went to Nissan in Nashua and had a wonderful experience! From my first visit with Charlie Finley to our sales associate Jon K. and sales manager Eric it was easy, enjoyable and very much one I will recommend and already have to others. We also had a wonderful experience with Geoffrey in the business office. He explained everything in detail and was very helpful and knowledgeable with the entire process. Thank you for all your hard work. Jen More

Personal Service at it's Best! If your looking to buy a new Nissan Altima I highly recommend taking a trip to Peters of Nashua and ask for Emma Tolland. She made buying my car so ea If your looking to buy a new Nissan Altima I highly recommend taking a trip to Peters of Nashua and ask for Emma Tolland. She made buying my car so easy. She understood when I needed a bit more time to choose the color and additional options that I wanted and was always there to answer all my questions and concerns without any pressure. Car buying had never been easier. Thank you Emma for the best car buying experience that I have ever had. More

Peters Personalized Treatment and Professional Service Our experience at Peters Nissan has been excellent, from the sales staff to the service folks. They are all professional and care about the customer Our experience at Peters Nissan has been excellent, from the sales staff to the service folks. They are all professional and care about the customer and make sure the customer has all they need. Jim Jackson in sales was stupendously helpful during our search for our next car and provided information about the car and new technology included in them (this is our first new car in 12 years). The service folks have always been excellent, both for quality of work and clarity about what the issues were and being accurate about pricing and repair time: thanks to Tara and Frank. More

Vehicle Buying Experience Based on previous experiences I never look forward to buy a new automobile. So I went to Peters Nissan to shop for a new vehicle with mixed feelings. Based on previous experiences I never look forward to buy a new automobile. So I went to Peters Nissan to shop for a new vehicle with mixed feelings. But I was very much surprised when I met Rafael Rodriguez, one of the sales associates. He was extremely polite and knowledgeable and answered all technical questions I had. The price negotiations we had were to the point without the sales pressure often found in other dealerships. Rafael certainly is a credit to the Peters Nissan dealership and responsible that I purchased the automobile . Pam Crocker was very professional and completed the financial side of the sale expeditiously. All in all a very positive experience More

Satisfied Customer! Probably like most of you I don't really look forward to the car buying experience. Like most negotiations it is treated like a zero sum game with onl Probably like most of you I don't really look forward to the car buying experience. Like most negotiations it is treated like a zero sum game with only one side winning. In my life in sales for a major company I based my negotiations on a win-win strategy which is exactly the opposite. I was so happy that Emma and the Nissan managers also recognized the value in the win-win approach. I got a good vehicle at a reasonable price and they got a sale. Just the way it should be! It was not intense and with her easy manner Emma actually made it enjoyable! Thanks Emma! More

No pressure buying experience! Eric Campbell was a pleasure to deal with. He listened to all of my concerns and answered all of my questions during the sale. His no pressure communi Eric Campbell was a pleasure to deal with. He listened to all of my concerns and answered all of my questions during the sale. His no pressure communication made the car buying process a breeze. When my lease is up I will be back to Peters Nissan and deal with Eric again. I will recommend my friends and family to Peters Nissan. Thank you! More