Peters Nissan of Nashua
Nashua, NH
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On 1/15/2009 4:01:03 PM Alsblackzee wrote: I cannot On 1/15/2009 4:01:03 PM Alsblackzee wrote: I cannot begin to say enough about my experiences with the Peter's Dealership and Service Department. On 1/15/2009 4:01:03 PM Alsblackzee wrote: I cannot begin to say enough about my experiences with the Peter's Dealership and Service Department. I've purchased a number of vehicles from Peter's and each and everytime I was happy with the results. I was never pressured into making a purchase and came away with a price that I considered fair for both myself and the Dealership. The paperwork process was quick and painless and they were able to deal directly with my bank, which negated any trips back and forth. The whole process was completed in less than 24 hours and the vehicles were handed over clean and ready to go. Overall, the Sales-Personnel was very cordial and professional and the Dealership itself was clean and well maintained. There's usually some concern with dealerships with After-the-Sale support. Well, the great sales experience did not end with my purchases. The Service Department is top-notch and the Staff in that Department is helpful,extremely friendly and always explain any additional work if a problem is found during a regular service visit. I've been there a number of times with both of our vehicles for regularly scheduled maintainance, and I see them deal with each and every customer in the same courteous way. I've found their service prices to be very fair and have compared them against other dealers/garages and they always come in with the best price. To put it in perspective, for our Nissans, we have another Dealership which is only 15 minutes from our house, yet, we have no issue with driving the hour to the Peter's Service Department to have our vehicles maintained and serviced. OH yeah...one more thing....they regularly send us a coupon book with lots of deals on different Service items and parts. Who doesn't like coupons!!! Overall...I would highly recommend this Dealership/Service to anyone who asked. More
I recently purchased a 2008 Nissan Rogue, a 2008 Nissan Sentra and a 2000 Chevrolet Impala from peters Nissan. After 3000 miles the leather on the Rogue's front driver’s seat started showing some very abno Sentra and a 2000 Chevrolet Impala from peters Nissan. After 3000 miles the leather on the Rogue's front driver’s seat started showing some very abnormal wear. I took it to Peter’s service department and the service rep tried to claim it was normal wear and I had to ask to see the service manager and have a stressful and unpleasant conversation with him before he would agree to replace the seat cover. When they did the replacement the service rep said after looking at it, they could see it was defective and that the leather had separated from the backing. In the first 7,000 miles my 2008 Sentra had to have the Brake master cylinder, mass air flow meter and the tires balance after developing a vibration. At 9200 miles the service engine light came on again and while I was checking the gas cap and air filter as recommended by the owner’s manual, one of the small metal clips that holds the air cleaner cover on fell off because it was not attached properly and it could not be located. When I went to Peter’s service department to get the check engine light looked at, I asked them to replace the metal clip that fell off the air cleaner cover and they told me they could not sell me just the clip and that I would have to replace the whole air cleaner unit for a cost of over $200 dollars. After another very stressful and contentious conversation with the service manager he agreed to replace the metal clip. You would think after purchasing three cars from Peter’s Nissan and having so many issues with the two brand new Nissans it would be in Peter’s service departments best interest to step up and make a customer like myself happy without a big fight, but from my experience it looks like their service manager is more interested in winning an argument, than doing what’s right for the customer. I am no longer going to have my vehicles serviced at Peter’s Nissan and I will not be purchasing any more vehicles from them in the future. From my experience I recommend that you stay away from Peter’s Nissan when looking to purchase a new or used vehicle. More
Turned in my BMW X3 lease and went to Peters Nissan to check out the new Rogue Cross over. Wow! Not only has Nissan built a great vehicle that not only performs but gets awesome gas mileage... the people check out the new Rogue Cross over. Wow! Not only has Nissan built a great vehicle that not only performs but gets awesome gas mileage... the people at Peters Nissan really care about the customer!! Everyone from the receptionist to the Management were caring and friendly. What a terrific place to do business. If you live outside tha area it is well worth the drive. I passed my local Nissan dealer to do business in Nashua and it was well worth the drive! More