Peters Honda of Nashua
Nashua, NH
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My visit at Peters of Nashua was absolutely fantastic. Cindy was a real pleasure to work with. I told her what I had and what I wanted. She went right out and found the perfect car for me. I can't beli Cindy was a real pleasure to work with. I told her what I had and what I wanted. She went right out and found the perfect car for me. I can't believe how smoothly it went. You have made a believer out of me and I will only buy cars from Peters going forward. Cindy, thank you for an extraordinary experience. More
I was interested in looking at purchasing a Honda because of the brand reputation for reliability and fuel economy. I was pleased to find that Cindy was able to find a Honda that met my budget and transporta of the brand reputation for reliability and fuel economy. I was pleased to find that Cindy was able to find a Honda that met my budget and transportation needs. Cindy provided clear, honest and straightforward guidance to help me in my car buying decisions. Jon and Heather were very helpful in explaining the terms of financing and additional service plans and coverage. They explained gap coverage, extended service, tire, and maintenance plans. My wife and I have been very pleased with the service we have recieved in their maintenance department. I am glad to say the quality extends to sales as well. I highly recommend Peter's Honda of Nashua. More
I just recently purchased my second new vehicle from Peters. Everyone there treated me with respect, professionalism, and friendliness. The process was painless: there was no hard sell, they worked wi Peters. Everyone there treated me with respect, professionalism, and friendliness. The process was painless: there was no hard sell, they worked with me to make the vehicle I wanted fit the budget I needed, and they showed true respect for my time. I never felt forced to buy something more than what I wanted, and I got real value for my money. I am loyal Peters customer from now on. More
I met Paul when my girlfriend was picking up her car after service and asked him for some information on leasing, since the internet is useless and most people distrust it simply because of their parent after service and asked him for some information on leasing, since the internet is useless and most people distrust it simply because of their parents telling them once. He gave me the facts I needed and when I was still wishing I could do my own research he called Honda to make an exception for me to allow the offer to stand one more day. That gave me the time I needed to do my own research. Once satsified I went in the next day and he kindly answered my remaining questions to my satisfaction. We came to a deal, and after meeting with the business manager, I drove my car home! I would recommend this place to anyone wanting to ask questions and get a great deal. More
Dear Honda Corporate, I purchased a new vehicle Dear Honda Corporate, I purchased a new vehicle today. I went in thinking my mind was set and ready to make a deal for a Kia Sorento. I came out Dear Honda Corporate, I purchased a new vehicle today. I went in thinking my mind was set and ready to make a deal for a Kia Sorento. I came out with a great deal and a better vehicle. I was treated with class and respect. What a great team of people you have selling those vehicles. You see I have been a loyal Ford customer since 1990. I have leased and purchased Explorers. I did not think I could ever be happy with anything on the market. They have always been able to but me in a vehicle. I took a chance on looking into owning something different. Wow! what a blessing. I left with a great deal, simles and a whole lot of thank you's. I am and will continue to tell as many family and friends about my buy and total experience. Now I can sleep and this experience has renewed my trust in business and sales people. I know that every experience will never be the same. I pray that other people like me have the experience I have had. Thank you, Jill Robinson More
The customer service was great, Paul was an attentive listener, he helped answer questions AND he helped to explain things I really didn't understand. He was patient and accomodating. He was respectful listener, he helped answer questions AND he helped to explain things I really didn't understand. He was patient and accomodating. He was respectful and cordial to my father and I. We were also offered a car to borrow to grab lunch (my dads a diabetic) while my new car was being all cleaned out. I have never had a better experience at a dealership. I will be sure to refer all my friends to go to Peters. More
Okay . . . I'll say it . . . I'm a typical female . . . I know nothing about cars! I just want to get behind the wheel and get where I'm going. The thought of going to a car dealership to shop for a new car know nothing about cars! I just want to get behind the wheel and get where I'm going. The thought of going to a car dealership to shop for a new car sends me into a whirl wind of anxiety and panic attacks. In fact, I drove my last car for fifteen years just to avoid the entire experience. Until one day my mechanic told me "it's time" . . . even then it took me 6 months to drive onto a car lot. Don took me under his wing; he answered all of my silly worrisome questions and never made me feel silly for asking them. I was treated with the utmost of respect and ended up with the car of dreams! Thank you Don and Peter’s Honda of Nashua! More
I bought a Honda Civic from Ronald Stella in October 2011. He is a good sales person. Gave ok service. But the then manager, David Rosendahl screwed up my paper work. He sent my title paperwork to a dif 2011. He is a good sales person. Gave ok service. But the then manager, David Rosendahl screwed up my paper work. He sent my title paperwork to a different state than what was told to him. And after doing that he disappeared from the company. John Marino took up my case. He had not collected enough information from the earlier manager, nor did he try to get the information from me. Rather he assumed IMPORTANT things like I have a drivers license from another state. He never ever calls back. He picks up my calls once in a while. Made me sit at the dealership for 6 hours(please keep in mind I have a job to report at). It was such a big mess that my temporary registration expired. For 10 days my car was out of registration, I could not drive it because my dealer(Peters of Nashua) nor the American Honda Finance Company would give me "my own" paperwork that is required for registration. So I end up paying installment for my car which I cannot drive as it is not registered. And, I have trouble commuting to office daily.I have incurred out of pocket expenses, have been running to two different states DMV, have been on phone for days with DMVs, American Honda Finance following up. In short, I had a horrible experience as David and John messed up my registration. More
My only complaint is that the sales manager, Carlos, made it seem like he had pulled my credit and approved me at the time I put a deposit down. I was under the impression that the monthly payment I was giv it seem like he had pulled my credit and approved me at the time I put a deposit down. I was under the impression that the monthly payment I was given at that time would be my actual payment. However, when I went to pick up the car that's when they ACTUALLY ran my credit and I ended up paying $24.00 a month more then was quoted to me. I think that is an unacceptable practice. When someone gives a deposit their credit should be pulled then so they can be given an ACCURATE monthly payment amount. Also, the wait time to see a finance person was way too long! I was in the dealership for 2 hours picking up my car, when I should have been in and out within an hour tops. My salesman, Anthony Sepe, was outstanding! He made sure anything that needed to adjusted in my car was done before I left. He even took my work parking sticker off my old car and put it on my new car. More
We purchased a 2010 Honda CR-V EX from Anthony Sepe at Peters Honda, and it was the most pleasant experience I've had with any dealership to date. We walked in and were able to get a test drive immediatel Peters Honda, and it was the most pleasant experience I've had with any dealership to date. We walked in and were able to get a test drive immediately in one of the vehicles they had in stock (we had visited other dealerships in the area for comparison to other makes of SUV earlier in the day and the day prior, and the selection at Peters was by far the best). Negotiation was fairly low pressure and there was a minimum of back and forth during the negotiation (none of the typical "let me check with my manager... oh, we can't possibly do that price" back and forth that I've endured hours of at other dealerships before, and none of the "forgetting" about promised discounts or other funny business), and I felt that we got a fair deal on the CR-V. We were able to pick up the vehicle the same day, and the finance department, David Rosenberg, was reasonably quick to deal with; like everybody they want to sell you extended warranties, maintenance contracts, etc., but even there, they aren't overly pushy. One area I was impressed with David was his suggestion that if I had an existing extended warranty on the car I traded that I could get a refund from my original dealer and that he would provide the paperwork I would need to accomplish it. Well I did as suggested and it was a very painless effort, I should receive a refund for the unused portion of the exteneded warranty in about three weeks. Overall, I was highly satisfied with this dealership and will recommend them to any of my family and friends looking for a Honda in the future. A special mention to Tony our salesman, he was very friendly and offered complete details of the the car we purchased. He got us a fair value for the trade we used to purchase the CR-V. Other dealers offered us more than 20% less than Peters did. I was impressed that they went for the "FAIR" price than trying to low-ball us. This really made for a "GREAT EXPERIENCE". I really feel good about this dealership and sisnce my business is within a couple of miles of the dealer it will be convinient as well. Great job Tony! More