Peters Chevrolet

Oil change Very friendly staff patiently listen to concerns and answer questions, a little isolated, would be nice to have a courtesy shuttle available for trans Very friendly staff patiently listen to concerns and answer questions, a little isolated, would be nice to have a courtesy shuttle available for transportation to strip mall two miles away More

Excellent I bought a used truck from Sam Price at this dealership and it was absolutely great! I changed the deal on them two or three times and each time the I bought a used truck from Sam Price at this dealership and it was absolutely great! I changed the deal on them two or three times and each time they came back and did what they could to help. I would not hesitate to refer family or friends to them. More

Bad Internet Experience I contacted the dealership on Friday regarding a vehicle listed for sale and insuring about pricing. I was contacted by one of the internet managers w I contacted the dealership on Friday regarding a vehicle listed for sale and insuring about pricing. I was contacted by one of the internet managers with a price and another price including tax, title and license. I told them I was interested and had a few follow up questions. The communication was very slow and when they finally sent me the purchase agreement on Tuesday, the price was $2,000 more and the same guy just said that's the price. Why not just tell me that up front? I will look elsewhere for a dealer who is upfront and communicates better! More

Best car buying experience I've ever had Everything went very fast and smooth. Called in over an internet add around noon, made it to the dealership @5:15 where they had our car already deta Everything went very fast and smooth. Called in over an internet add around noon, made it to the dealership @5:15 where they had our car already detailed and full of gas, driving home with our new Jeep at 6:30. Everyone was very friendly and helpful from the sales manager, Danny, to our sales associate, John, and finance manager Ricky. More

Horrible Experience Horrible! I dealt with Maykol, The dealership had a 2004 Honda Accord with 137 miles. I go in and say this is what I want I tell him I need a buyers o Horrible! I dealt with Maykol, The dealership had a 2004 Honda Accord with 137 miles. I go in and say this is what I want I tell him I need a buyers order sent to my bank. So long story short my credit is pulled without my permission. I asked several times what's the total price of the car I never received a response. Fast forward I'm told that my bank said that I needed a co signer and/or money down. I ask how much money down, I never received a response. So I get a consigner. I'm told by Maykol that that consigner is not good enough. He told me that I can get a higher car and have it financed longer. I told him I don't want that. I go to my bank and ask them what's going on with my loan because i feel I'm not getting the entire answer from the dealership. I was told that my loan request was denied the day before due to the value of the car was lower ($1500) than what if was being sold for. So here is my issue. I never was told the bank denied my loan the day before. I was steadily being pushed into purchasing something I didn't want. I was lied to several times. I was told my bank said this and my bank said that. Lastly I asked "so what did my bank say why did they deny the request". I was told by Maykol- "they didn't say anything!!!!!!!!!""TOTAL LIE!!!!!!! Then I received a call from my bank saying they were told I went to Peters asking for the owner and causing a scene. I DID NOT GO THERE AT ALL!!!! Then I received a call from the finance officer, Floyd. I informed Floyd I was highly upset that I'm being told this and that and being lied to and on by Peters employees. After explaining to him several times he FINALLY apologized on Peters behalf and continued to blame most of everything on my bank. I informed him I was highly satisfied with my bank and they didnt do anything wrong! After I told him I would be writing into the BBB and the State General Office. He told me the ball stops here- he is the boss. So to sum up this place TRASH! Do keep in mind I've purchased a car here before. I will not recommend them to anyone EVER!!!! BBB here I come!!!!! More

Best dealership around by far! Highly recommended! Bought my truck there but live in Bossier City Louisana. I needed some warranty work done (injectors went out) with 36,214 miles o Highly recommended! Bought my truck there but live in Bossier City Louisana. I needed some warranty work done (injectors went out) with 36,214 miles on it and local dealerships wouldn't touch it Because it was 214 miles past the factory warranty so I called my salesman Jake Pool and he sent a wrecker after it that day and had me a loaner to drive the next morning! Eddie in service stayed in touch with me thru the whole process and was very professional! As soon as my truck was fixed they drove it to me and took the loaner back with them. Service was amazing!!!!!!! More

Service Department and Salesman We had the first oil change on our used car purchase on July 29, 2016 at 76,662 miles. We were told to bring it in in 6,000 miles to have the second We had the first oil change on our used car purchase on July 29, 2016 at 76,662 miles. We were told to bring it in in 6,000 miles to have the second free oil change and oil change. At 6,000 more miles it would have been 82, 662 miles. I brought the car in yesterday 9/15/2016 at 81,273 miles. I was informed after 30 minutes that according to the service department I was over my mileage to have the free oil change and tire rotation. They had put a sticker on my vehicle that showed the mileage (wish I had taken a picture of it, live and learn) and that it would be $70 + dollars to have the work done. I told him we were within the 6,000 mileage that was on the sticker and they needed to make it good. He informed me that he would cover it but he wasn't suppose to. When we purchased the vehicle the fuse box cover was missing. Rick made note of it and supposedly got it ordered. When we went in the first time we ask about it, the person who knew if it was there or not was out of the shop for the day. Yesterday I ask the service department to see about it and my husband also called Rick. Rick informed him that the cover was there. Needless to say I left without the cover to the fuse box. I realize that we purchased a used vehicle NOT CERTIFIED, the only thing we could truly afford, but when I am promised something and something needs attention I feel I should be treated as if I purchased a new vehicle from you. More

This places treated us terrible. We purchased a 2015 Colorado. We traded a 2009 HHR plus gave $5000 down. We bought an extended warranty and a maintenance plan. Besides not giving us We purchased a 2015 Colorado. We traded a 2009 HHR plus gave $5000 down. We bought an extended warranty and a maintenance plan. Besides not giving us a deal. They now refuse to refund the extended warranty since we traded the Colorado a month ago. What a awful place. We don't know how we will get our money back. More

Poor service Peter's can't even get a light bulb working, after two tries. After the sale, good luck! The fact that they even have an "elite" service team is laug Peter's can't even get a light bulb working, after two tries. After the sale, good luck! The fact that they even have an "elite" service team is laughable. More

Smooth Internet purchase After a three-week search with local dealerships and several unsuccessful negotiations I finally decided to turn my attention to looking on the Inter After a three-week search with local dealerships and several unsuccessful negotiations I finally decided to turn my attention to looking on the Internet. That is when I found the truck I was looking for on Peter's Chevrolet website. I worked with salesman Lonnie Newberry, at first online and then on the telephone. Lonnie was very professional, prompt with his responses and very easy to deal with. I would highly recommend Peter's Chevrolet and Lonnie Newberry if you're looking for a new or used vehicle. More