Peter Pan BMW
San Mateo, CA
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Talked to a salesman and told him that I wanted a test drive of 530i5sp and 540i6sp. He told me that I could only test drive one. I said 530i5sp. Sales guy went to get the key, disappeared for 20 minut drive of 530i5sp and 540i6sp. He told me that I could only test drive one. I said 530i5sp. Sales guy went to get the key, disappeared for 20 minutes, finally came back and I could only test drive an auto, no 5sp. Got in the car, out of parking lot, the sales guy asked me to turn around at the first traffic light and returned to the dealership, saying that's all the time he had for me. More
I was looking for a vehicle with my family at Peter Pan BMW but not a single person came up and offered to assist us. A reason for the poor service maybe the fact that it I don't dress up when I go out , BMW but not a single person came up and offered to assist us. A reason for the poor service maybe the fact that it I don't dress up when I go out , but Jeans and a t-shirt are most comfortable to me. Also it might be that we were looking on the lot and not in the showroom. Nevertheless I purchased my 2001 740IL at another dealership who treated me better.<br><br>I gave the dealer a 5 on quality and accuracy to give them the benefit of the doubt. I have not used they're service facilities so do not trust that part of the survey. More