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Peter Pan BMW

San Mateo, CA

4.9
584 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 584 reviews

May 28, 2020

everything is very communicative and i like that and everything is very communicative and i like that and great customer services all ways on time Thanks. I will definitely come back again at this dea More

by ley.van
Recommend Dealer
Yes
Employees Worked With
Jordan, Sean Weaver
May 28, 2020 -

Peter Pan BMW responded

Thanks for such great feedback! We look forward to being of assistance again. Congratulations on your vehicle!

May 28, 2020

It was EXCELLENT! Jordan was terrific. Will bring back my car for sure. Jordan went out of her way to get it all fixed. J More

by jamo62
Recommend Dealer
Yes
Employees Worked With
Jordan
May 29, 2020 -

Peter Pan BMW responded

Thank you for the great review. We will be sure to thank Jordan for providing you with excellent service. We look forward to working with you again.

May 20, 2020

Very excited to purchase my first car as a graduation gift to myself. Was very disappointed I wasn’t informed of the graduate discount ( I mentioned I was graduating several times) and all in all the pro More

by breemartinez
Recommend Dealer
No
Employees Worked With
Sean Weaver
May 21, 2020 -

Peter Pan BMW responded

Bree, We take our customer feedback very seriously and would like the opportunity to address any of your concerns. Can you please send your preferred contact method to me at peterpanbmw@gmail.com? Thank you, Jim Thomas General Sales Manager Peter Pan BMW peterpanbmw@gmail.com

May 22, 2020 -

breemartinez responded

Hello, I responded via email, yesterday at 7:24 am and have yet to hear from anyone. Just checking to see if you received my email, as shows delivered on my end.

May 15, 2020

Great service once again with Kenny Lew. Even now with the pandemic. The team provided great service from beginning until the end. Taking my other BMW for service next week. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Kenny Lew
May 16, 2020 -

Peter Pan BMW responded

Hi Chris, Thank you so much for your great feedback. We are so glad to know that Kenny has provided you with our great level of care and we look forward to assisting you again with your other BMW!

May 15, 2020

Since i moved farther i tried another dealership for service, but i will rather drive to go to PETER PAN because of the stellar service...Jordan thanks!!! More

by Cablown11
Recommend Dealer
Yes
Employees Worked With
Jordan cuellar
May 16, 2020 -

Peter Pan BMW responded

It is wonderful to know of the stellar care that Jordan has provided. Thank you so much for your feedback and please have a great day! Our team is always happy to help.

May 14, 2020

As always, the care and thoroughness of service by all members at Peter Pan Service Center are reasons I have chosen this service center for maintenance. More

by rjow
Recommend Dealer
Yes
Employees Worked With
Jordan C. Cuellar
May 15, 2020 -

Peter Pan BMW responded

Thank you for taking the time to share your excellent experience with Jordan! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 13, 2020

Steve was cordial, very knowledgeable and kept us informed. I would use the dealership again at any time. Besides Mr. Penske owns Indianapolis Speedway we need to support his businesses today mor More

by Izzysanchez78
Recommend Dealer
Yes
Employees Worked With
Steve service advisor
May 14, 2020 -

Peter Pan BMW responded

Hi there, thank you so much for the kind words with Steve! We hope to see you again in the future!

May 12, 2020

The service was wonderful. Everyone was very helpful. My car was clean and ready in a short period of time. They explained the services that needed to be done plus I purchased a new tire which is what I wen More

by Lcampi
Recommend Dealer
Yes
Employees Worked With
Jordan
May 13, 2020 -

Peter Pan BMW responded

Thank you so much for your wonderful feedback for us. We are delighted to find you really enjoyed your dealership experience. If there is anything else we can help with, let us know. We are here for you!

May 02, 2020

As always service center was top notch. Measures have been taken to insure sanitary safety is at a high level. Employees are all masked and gloved More

by Mgpuccinelli
Recommend Dealer
Yes
Employees Worked With
Pete
May 03, 2020 -

Peter Pan BMW responded

Thank you so much for your outstanding feedback for our team members. We are so happy to know that everything has gone well. Please let us know if we can help with anything else. Our team is happy to be of assistance!

April 29, 2020

Steve was great. He made sure that my car got all the services needed and the work was done promptly. The car is running great More

by Sangpen
Recommend Dealer
Yes
Employees Worked With
Steve Hooper
Apr 29, 2020 -

Peter Pan BMW responded

Thank you for the five-star rating! We'll be sure to pass the kind words along to Steve! We look forward to seeing you again in the future.

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