Peter Pan BMW
San Mateo, CA
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Fast, friendly and efficient service provided when we had our BMW X3 serviced! Waiting area is large, set up with hot and cold beverages and snack and above all safe. had our BMW X3 serviced! Waiting area is large, set up with hot and cold beverages and snack and above all safe. More
I leased my 3rd car at Peter Pan BMW at El Camino early this week with the help from Peter Galanaki, he is the best agent among the other two that I had worked before. I got a very good service and deal f this week with the help from Peter Galanaki, he is the best agent among the other two that I had worked before. I got a very good service and deal from him. He explained every detail of the car to me, honestly he cleared all the questions I had in my previous leased cars. I am thankful to have Peter taking care of my account, if you ask me to give scores, I will give him 100, I will definitely recommend Peter to be yours agent. Hatty Wong More
Very responsive service. Khalil was very helpful in finding the right car for my wife and I, responded quickly to emails and was mindful of our safety and health during the reopening after the covid sh finding the right car for my wife and I, responded quickly to emails and was mindful of our safety and health during the reopening after the covid shutdowns. More
I have a long term relationship with my service advisor and trust his assessment of what my vehicle requires to operate appropriately. Work performed has consistently been technically correct and the cust and trust his assessment of what my vehicle requires to operate appropriately. Work performed has consistently been technically correct and the customer service efficient and friendly. More
Refered by family. the price of the car was good. the car purchase trade-in took a very long time. however the service was good the wrap up signing the paperwork was very fast with their touch screen contrac purchase trade-in took a very long time. however the service was good the wrap up signing the paperwork was very fast with their touch screen contract signing. which was great considering we had little two kids that were very impatient at the end. More
Excellent personal service The service department makes the whole process of keeping the car running in top shape delightful. The personal attention makes you feel special. The The service department makes the whole process of keeping the car running in top shape delightful. The personal attention makes you feel special. The waiting area is perfectly maintained. For the service alone I would buy a BMW. More
Great Service as usual. Pete Scallan is the only reason I drive down from SF for service. His knowledge and attitude is always great and trust him with my car. drive down from SF for service. His knowledge and attitude is always great and trust him with my car. More
Best in class service center. Excellent client service. Very high quality team that pays very close attention to every detail. Delivered on everything promised. Very dependable. Very high quality team that pays very close attention to every detail. Delivered on everything promised. Very dependable. More
These guys are very good technically. The front office is friendly and explains things clearly. However, I don’t think if you have a BMW that is out of warranty that this is a place for your car. Exampl is friendly and explains things clearly. However, I don’t think if you have a BMW that is out of warranty that this is a place for your car. Example, they charge $200 to register a new battery, which is free at some repair shops that want your used BMW business. I ended up programming the new battery myself and it took 5 minutes. More