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Peter Pan BMW

San Mateo, CA

4.9
580 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 580 reviews

July 28, 2020

Great service and job done right. Jordan was fabulous and courteous. They were able to fix problems that I wasn’t even aware of. I highly recommend them for servicing your BMW. More

by eddie_kn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Cuellar
July 26, 2020

Petter Pan BMW have a great customer services. It was an amazing experiencing buying my first car. Special thanks to Mr Peter for his help More

by halimdeedar
Recommend Dealer
Yes
Employees Worked With
Peter, Sean Weaver
July 24, 2020

Peter Pan BMW service department is always providing an excellent service. I really appreciate Pete Scallan for his outstanding service. I will continue to use Peter Pan BMW in the future. More

by kenjifuruya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
July 23, 2020

Best BMW service center in the bay! Hands down As a long time BMW owner, I can say this with confidence that Peter Pan BMW is the best BMW dealership in the bay area. I've been to Stevens Creek, Mo More

by Dominic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Scallan
July 22, 2020

The service at Peter Pan BMW never disappoints: the service is consistently top notch. Steve Hooper helped out enormously, explaining my vehicle service needs in detail and facilitating them. Thank More

by Eileen Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hooper
July 16, 2020

Jordan in service always provides exemplary service. Friendly, knowledgeable, and makes sure our vehicles are fixed right the first time, and and a reasonable price More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gee, Sean Weaver
July 15, 2020

Great service provided by Gus and entire Service team! I will be back for any other service. Fast and convenient. Thank you guys, you're rock ! .. More

by Vdeynega
Recommend Dealer
Yes
Employees Worked With
Gus, Sean Weaver
July 11, 2020

Great Customer Service ! It is always a pleasure to work with Oliver Vinluan, one of the service advisors. Oliver is polite and friendly. He will make sure the service is do More

by Evangeline
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Vinluan
July 07, 2020

The service was professional and the staff were friendly. The time allocated was very good. The work done went well. Oil chAbe and tire rotation was good. More

by Maria.urquhart
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 08, 2020 -

Peter Pan BMW responded

Maria, we are thrilled to know you were able to get in and out of our Service Department in a timely manner. You can count on us to provide you and your vehicle quality and personable service. We hope you'll consider us again in the future!

July 06, 2020

Always the Best Customer Service Experience from Adam Locke This is my second time leasing a car from Adam Locke at Peter Pan BMW. He was really great on the first lease a few years ago. He made the process eas More

by Stacie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Jul 06, 2020 -

Peter Pan BMW responded

Stacie, congratulations on your second lease! Nothing makes us happier than finding valued guests a vehicle they are thrilled with and providing an exceptional leasing or buying experience. We will surely relay to Adam that he has gained a repeat customer for the future!

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