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Peter Pan BMW

San Mateo, CA

4.9
576 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 576 reviews

July 22, 2020

The service at Peter Pan BMW never disappoints: the service is consistently top notch. Steve Hooper helped out enormously, explaining my vehicle service needs in detail and facilitating them. Thank More

by Eileen Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hooper
July 16, 2020

Jordan in service always provides exemplary service. Friendly, knowledgeable, and makes sure our vehicles are fixed right the first time, and and a reasonable price More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gee, Sean Weaver
July 15, 2020

Great service provided by Gus and entire Service team! I will be back for any other service. Fast and convenient. Thank you guys, you're rock ! .. More

by Vdeynega
Recommend Dealer
Yes
Employees Worked With
Gus, Sean Weaver
July 11, 2020

Great Customer Service ! It is always a pleasure to work with Oliver Vinluan, one of the service advisors. Oliver is polite and friendly. He will make sure the service is do More

by Evangeline
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Vinluan
July 07, 2020

The service was professional and the staff were friendly. The time allocated was very good. The work done went well. Oil chAbe and tire rotation was good. More

by Maria.urquhart
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 08, 2020 -

Peter Pan BMW responded

Maria, we are thrilled to know you were able to get in and out of our Service Department in a timely manner. You can count on us to provide you and your vehicle quality and personable service. We hope you'll consider us again in the future!

July 06, 2020

Always the Best Customer Service Experience from Adam Locke This is my second time leasing a car from Adam Locke at Peter Pan BMW. He was really great on the first lease a few years ago. He made the process eas More

by Stacie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Jul 06, 2020 -

Peter Pan BMW responded

Stacie, congratulations on your second lease! Nothing makes us happier than finding valued guests a vehicle they are thrilled with and providing an exceptional leasing or buying experience. We will surely relay to Adam that he has gained a repeat customer for the future!

July 05, 2020

Fast, friendly and efficient service provided when we had our BMW X3 serviced! Waiting area is large, set up with hot and cold beverages and snack and above all safe. More

by Larano
Recommend Dealer
Yes
Employees Worked With
Wai Wong
Jul 06, 2020 -

Peter Pan BMW responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and to know that you were provided with quick and efficient service. We value your business!

July 03, 2020

Doug took great care of me. Very satisfied with the level of service. I would come back again for a future purchase or another vehicle. More

by blavin
Recommend Dealer
Yes
Employees Worked With
Doug Miller
Jul 04, 2020 -

Peter Pan BMW responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Doug who provided you with good customer service. We are always here to help!

July 02, 2020

I leased my 3rd car at Peter Pan BMW at El Camino early this week with the help from Peter Galanaki, he is the best agent among the other two that I had worked before. I got a very good service and deal f More

by Hatty Wong
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 03, 2020 -

Peter Pan BMW responded

Hi there Hatty, We're super ecstatic to have worked with you again on another lease. Congratulations! We'll be sure to share your review with Peter. This will put a smile on his face. Thanks for sharing your story!

July 01, 2020

Very responsive service. Khalil was very helpful in finding the right car for my wife and I, responded quickly to emails and was mindful of our safety and health during the reopening after the covid sh More

by sherwinbmoto
Recommend Dealer
Yes
Employees Worked With
Khalil Manneh
Jul 02, 2020 -

Peter Pan BMW responded

Thank you for the great review. We will be sure to thank Khalil for helping you find the right car for you and your wife. Let us know if there is anything else we can help you with. We look forward to working with you again.

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