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Peter Pan BMW

San Mateo, CA

4.9
580 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 580 reviews

August 11, 2020

Great service and good turn around time . very clean facility with lots of coffee and snacks. The people were very polite and very friendly thanks. More

by rwgarcia66
Recommend Dealer
Yes
Employees Worked With
Kenny Lew
August 09, 2020

It was a good experience overall at the peter pan BMW and this is the first time i am visiting this service center. I plan to visit in future and also recommend to others. More

by Suresh kamal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Cuellar
Aug 10, 2020 -

Peter Pan BMW responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and we appreciate your recommending us. We look forward to any future visits!

August 08, 2020

Great Experience for Tough Job For my wife and me, buying a new car ranks up there with oral surgery and paying income taxes. Peter G. was our salesperson, and he was great: patient More

by stricker7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Galanakis
Aug 08, 2020 -

Peter Pan BMW responded

We know how overwhelming purchasing a new car can sometimes be, so it's wonderful to know that Peter could provide you with an amazing experience! Please let us know if there is anything else that we can do for you.

August 05, 2020

I’ve had consistently good experiences with Peter Pan Bmw Service. It’s the only dealer I use for my coveted M3. Oliver is my go to service coordinator. More

by M3 aficionado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Vinlaun , Sean Weaver
Aug 06, 2020 -

Peter Pan BMW responded

Thank you for taking the time to share your excellent experience with Sean and Oliver! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

August 04, 2020

Pete’s been my service person for decades - always reliable and helpful! Excellent service. Great communication and follow up. Pete makes things very easy - always More

by Viki
Recommend Dealer
Yes
Employees Worked With
Pete Scallan
Aug 04, 2020 -

Peter Pan BMW responded

Thank you so much for the kind review! It's great to know that Pete is always there for you. We look forward to your next visit!

August 03, 2020

Peter Pan BMW did a great job. Gus was the person who worked with us, following up with us during the whole process. We are very satisfied with the excellent service we received. Kudos to Gus and all of More

by Maricel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Costas, Sean Weaver
Aug 03, 2020 -

Peter Pan BMW responded

Thank you so much for the kind review! Gus was happy to assist you with everything to provide a stress-free experience. Please let us know if we can be of any further assistance.

August 01, 2020

The service reps are very friendly and knowledgeable. They understand my personal needs. They have loaner cars that are always very clean, practically brand new. They usually return my car to me washed. More

by MsB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver
Aug 02, 2020 -

Peter Pan BMW responded

Thank you for the amazing review. We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 29, 2020

Hospitable. Honest. Keeps the client well informed and gives time to contemplate serious financial decisions concerning vehicle. Does best to offer a loner if needed. More

by danieljmcdonald01
Recommend Dealer
Yes
Employees Worked With
John DePalma
July 29, 2020

Very fair to work with and open and honest. I was buying a CPO car and the car was better than I expected when I saw it in person. More

by Mike. I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Miller, Tom don’t know last name but in finance), Sean Weaver
July 28, 2020

VERY PROFESSIONAL CUSTOMER SERVICE... JORDAN CUELLAR IS MY ADVISOR AND I ALWAYS HAVE HER TO TAKE CARE OF MY CARS . SHE EXCEEDS MY EXPECTATIONS THANKS SO MUCH FOR THE GOOD CUSTOMER SERVICE More

by Cablown11
Recommend Dealer
Yes
Employees Worked With
JORDAN CUELLAR, Sean Weaver
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