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Peter Pan BMW
San Mateo, CA
576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 576 reviews
August 20, 2020
John DePalma has always been very helpful. He had to deal with a very difficult insurance situation and always kept me informed with texts and phone calls with a very difficult insurance situation and always kept me informed with texts and phone calls More
by Toddadair
Employees Worked With
John DePalma
August 17, 2020
Great timely service. Jordan is a great advisor and does what is economical and safe for her client base. Kept well informed through the service. Everyone at the company followed safety protocols. what is economical and safe for her client base. Kept well informed through the service. Everyone at the company followed safety protocols. More
by Dave
Employees Worked With
Jordan, Sean Weaver
August 17, 2020
I had the perfect experience exchanging my leased vehicle this Sunday. Victor Hung was my sales associate and helped me expedite this exchange. It was fast, clean, safe and Peter Pan BMW provided exceptiona this Sunday. Victor Hung was my sales associate and helped me expedite this exchange. It was fast, clean, safe and Peter Pan BMW provided exceptional service. More
by Kelly.nelson
Employees Worked With
Victor Hung, Sean Weaver
August 16, 2020
Easy to schedule an appointment, knowledgeable and friendly staff at all levels. Convenient location dedicated to service, separate from dealership. Ability to use service car was very helpful. friendly staff at all levels. Convenient location dedicated to service, separate from dealership. Ability to use service car was very helpful. More
by Safangel73
Employees Worked With
Wai Wang, Sean Weaver
August 14, 2020
I am extremely impressed with the detail results on my car. It looks like new. Love it. All personnel contact excellent. Will recommend to friends. car. It looks like new. Love it. All personnel contact excellent. Will recommend to friends. More
by judybourdon
Employees Worked With
Steve Hopper. 2 technicians helped to get my phone connected to the car.Don't have names.
August 11, 2020
Great service and good turn around time . very clean facility with lots of coffee and snacks. The people were very polite and very friendly thanks. facility with lots of coffee and snacks. The people were very polite and very friendly thanks. More
by rwgarcia66
Employees Worked With
Kenny Lew
August 09, 2020
It was a good experience overall at the peter pan BMW and this is the first time i am visiting this service center. I plan to visit in future and also recommend to others. this is the first time i am visiting this service center. I plan to visit in future and also recommend to others. More
by Suresh kamal
Employees Worked With
Jordan Cuellar
August 08, 2020
Great Experience for Tough Job For my wife and me, buying a new car ranks up there with oral surgery and paying income taxes. Peter G. was our salesperson, and he was great: patient For my wife and me, buying a new car ranks up there with oral surgery and paying income taxes. Peter G. was our salesperson, and he was great: patient, knowledgeable, low-key and able to make the whole experience fairly tolerable and fun. Plus we got a wonderful car for a reasonable price, and I got to see my wife's nonstop beautiful smile ever since then. More
by stricker7
Employees Worked With
Peter Galanakis
August 05, 2020
I’ve had consistently good experiences with Peter Pan Bmw Service. It’s the only dealer I use for my coveted M3. Oliver is my go to service coordinator. Service. It’s the only dealer I use for my coveted M3. Oliver is my go to service coordinator. More
by M3 aficionado
Employees Worked With
Oliver Vinlaun , Sean Weaver
