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Peter Pan BMW

San Mateo, CA

4.9
576 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 576 reviews

October 03, 2020

Henry truly paid attention to what I was looking for and provided me with relevant choices .he was able to clearly and easily help me understand the differences between these choices allowing me to make my More

by dino.holmes000007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
Oct 03, 2020 -

Peter Pan BMW responded

Thank you for the amazing review, Dino! We are happy to know that Henry's attentive service helped you make an informed decision. Congratulations on your perfect new car; please come back at any time.

October 02, 2020

Henry Sipor a star! Tremendous care and professionalism. He represented my interests with honesty and integrity. Shak in finance was also exceptional and explained everything More

by eddmckibben65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Sipor and Shak in finance
Oct 02, 2020 -

Peter Pan BMW responded

Thank you for the great review. We will be sure to thank Henry and Shak for providing you with excellent service. We look forward to working with you again.

October 02, 2020

Great experience with Khalil Manneh, great salesman. I felt at home knowing he would get me the best deal, someone I can trust. Thank you. More

by Khash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Manneh, Sean Weaver
Oct 03, 2020 -

Peter Pan BMW responded

Thank you for the great review. We will be sure to thank Khalil for providing you with excellent service. We look forward to working with you again.

October 02, 2020

Dick at Peter Pan was amazing!! Very knowledgeable and a smooth transaction. I am super happy!! I would recommend them to anyone who is looking for a great used car More

by celesells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick rebozzi
Oct 03, 2020 -

Peter Pan BMW responded

Thank you for the great review. We will be sure to thank Dick for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

October 01, 2020

People are very friendly there. Reply to my email promptly with sufficient information. Provided good information I need to make decisions. The transaction was done within my expected time. More

by ywu007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Sean Weaver
Oct 02, 2020 -

Peter Pan BMW responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 25, 2020

The service was outstanding! It was very warm and personable. Eugine is a top notch dealer with clear understanding of what is needed. I would definitely recommend him to all of my friends More

by Irrena7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugine Masalitin
September 24, 2020

Always super satisfied after service appointment at Peter Pan BMW. Both service advisor and service technician take the time to care for your needs and answer all questions you may have. More

by Tazzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon (service technician), Jordan (service advisor)
September 23, 2020

The best. As always. John took care of me. I was in and out. Free coffee and food. Loved my rental. I am in good hands with john. More

by Pai_pai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John depalma
September 18, 2020

I have worked with Henry over three leases and all have gone smooth. I would have preferred at home service due to Covid but all appeared safe at the dealership. More

by FxyRoxie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
September 18, 2020

I have been going to this service sept for over 15yr. The past few visits I have seen a bit of a decline in the way I am being kept in the loop and with communications. Both visits I heard nothing at all the More

by SRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 19, 2020 -

Peter Pan BMW responded

Hello I am sorry to hear about your concerns regarding the level of communication about the services for your vehicle. Given the opportunity, I would like to speak with you about your experience. Please email me at BMW@peterpanbmw.com. Thank you, ​ Bob Gee Service and Parts Director Peter Pan BMW BMW@peterpanbmw.com

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