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Peter Pan BMW

San Mateo, CA

4.9
584 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 584 reviews

December 03, 2020

We have a fleet of 5 & 7 series bmw’s and Peter Pan service dept has been taking care of them for years. Appointments are easily attainable, vehicles always done when promised and fixed right the first More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Bob Gee
Dec 04, 2020 -

Peter Pan BMW responded

Steve, thank you for taking the time to share your service experience with Jordan and Bob! We truly appreciate your positive feedback, and we look forward to working with you for years to come!

November 29, 2020

Rob did a great job of describing the features of the car compared to similar models. He also went out of his to deliver the car to me at much inconvenience to himself. I could ask for a better experience. E More

by gsparks100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Sean Weaver
November 21, 2020

Very helpful, courteous and knowledgeable staff. Delivered my car when promised. I’m very satisfied with my Service Advisor she explained to me very thoroughly what needed to be done. Thank you guys More

by cerdahugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wai Wong and Martin
November 14, 2020

Buy anew car for work.Patrick help us alot.we were satisfied with the result that we will recommend Peter pan B M W to our relatives and friends. More

by Paulino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrck, Sean Weaver
Nov 14, 2020 -

Peter Pan BMW responded

Thank you for the great review, Paulino. We will be sure to thank Patrick for providing you with excellent service. We look forward to working with you again.

November 07, 2020

Great service! I want to especially thank Oliver for his overall guidance throughout this visit. It is always a pleasure to maintain my car at bmw. More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Oliver
Nov 08, 2020 -

Peter Pan BMW responded

Thank you for the great review, Daniel. We will be sure to thank Oliver for providing you with excellent service. We look forward to working with you again.

November 05, 2020

The whole process was just wow a great wow. So glad that finally was able to feel that someone made sure we got all our questions answered. More

by Eder84yarmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 06, 2020 -

Peter Pan BMW responded

We appreciate you taking the time to leave a review! Thank you for your business. We look forward to working with you again in the future.

November 03, 2020

I will tell everyone this much that this showroom has the best price for CPO Vehicle. I drove all the way from concord to get my 2017 BMW 330e iperformance from here. Henry one of the salesman followed up wi More

by Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
Nov 03, 2020 -

Peter Pan BMW responded

Thank you for the great review, Raj! We are so glad to see that you enjoyed our inventory and that Henry's knowledge and expertise helped you make an informed decision, as well as a great deal! Your recommendation of him is truly appreciated; congratulations on your purchase!

October 31, 2020

The service I received was Outstanding. Everyone very Professional and friendly. Vehicle ready when promised. Vehicle returned back to me washed. Great loaner car. Steve is awesome. More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hooper
October 29, 2020

Our advisor John L. Depalma is our service advisor he is very thorough in explaining the service on our BMW Peter Pan is our place to go to for our bmw needs More

by gerold2037
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Depalma
October 25, 2020

Very efficient service, highly professional staff, upscale premises. My 3 series drives like new after each visit, and it has over 200K mi on it! More

by nelliehizon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hooper
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