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Peter Pan BMW

San Mateo, CA

4.9
576 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 576 reviews

October 29, 2020

Our advisor John L. Depalma is our service advisor he is very thorough in explaining the service on our BMW Peter Pan is our place to go to for our bmw needs More

by gerold2037
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Depalma
October 25, 2020

Very efficient service, highly professional staff, upscale premises. My 3 series drives like new after each visit, and it has over 200K mi on it! More

by nelliehizon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hooper
October 25, 2020

Great overall experience from when you book your appointment to when you pick up your vehicle when your service is done. They really go the extra mile to make sure you are very well taken care of. More

by jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Vinluan
October 24, 2020

Peter Pan was pleasant to work with. Dick was such a great salesman, didn’t pressure me into anything I didn’t want. He found the color combination I wanted and made the process very easy. I’m definitel More

by Wabs415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick, Taylor, Jim Thomas & Keith Frey
October 23, 2020

Amazing service is the norm here! I arrived one minute before closing and he staff was super nice and professional. Kenny Liu has even offered to drive my car to the city to make the switch. The service a More

by juliemthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Liu
October 17, 2020

I have worked with Steve H for all the service needs of my BMW's. Steve is great to work with and his explanation and advice has worked perfectly for me. I will continue to get my cars here due to Steve's More

by rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hooper
October 15, 2020

Excellent location. I enjoy the efficiency, and the excellent service. I don't have to spend much time for the car services. I really appreciate it. More

by enpdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
October 15, 2020

I have purchased 4 or 5 vehicles from Peter Pan BMW over the past 15 years. My experience with Henry Sipor, on each of these purchases has been very extraordinarily. Henry is honest, straight forward and More

by Artculp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Sipor, Sean Weaver
October 06, 2020

Excellent service by Peter I take my cars only to Peter Excellent service by Peter I take my cars only to Peter Pan The service and how fast they work and the quality is excellent. I will only use them More

by GabrielSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Scalan , Sean Weaver
Oct 07, 2020 -

Peter Pan BMW responded

We love to hear that. Thank you for the 5-star review! We appreciate you taking the time to share your feedback with us. Have a great day, Gabriel!

October 03, 2020

I am very satisfied with this dealership. They have always treated me with honesty and respect. I would like to say that I would not have bought another BMW had it not been for the excellent service I More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youbert Alkhato, John DePalma, Sean Weaver
Oct 04, 2020 -

Peter Pan BMW responded

Bob, Thank you for the amazing review. Our number one priority is being sensitive to your needs. Come see us again when the time comes.

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