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Peter Pan BMW
San Mateo, CA
576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 576 reviews
December 15, 2020
Great service! My sales advisor was really responsive and I was able to change the order for a new car multiple times without any issues. At the end, the car arrived a bit ahead of schedule and I was able to I was able to change the order for a new car multiple times without any issues. At the end, the car arrived a bit ahead of schedule and I was able to pick it up the same day it got delivered to the dealership. More
by Dim
Employees Worked With
Adam Locke
December 09, 2020
Host came to car when I drove in within minutes. Efficient, clear instructions. Service advisor met me in reception area. I mentioned tires and they were checked and recommendations given to me. S Efficient, clear instructions. Service advisor met me in reception area. I mentioned tires and they were checked and recommendations given to me. Service done on time. Everything handled well during this time of COVID-19. I was extremely pleased. More
by Sbianucci
Employees Worked With
Jordan
December 03, 2020
We have a fleet of 5 & 7 series bmw’s and Peter Pan service dept has been taking care of them for years. Appointments are easily attainable, vehicles always done when promised and fixed right the first service dept has been taking care of them for years. Appointments are easily attainable, vehicles always done when promised and fixed right the first time. Special thx to svc mngr Bob and our advisor Jordan More
by Steve
Employees Worked With
Jordan, Bob Gee
November 29, 2020
Rob did a great job of describing the features of the car compared to similar models. He also went out of his to deliver the car to me at much inconvenience to himself. I could ask for a better experience. E compared to similar models. He also went out of his to deliver the car to me at much inconvenience to himself. I could ask for a better experience. Especially in time so f Covid. More
by gsparks100
Employees Worked With
Rob, Sean Weaver
November 21, 2020
Very helpful, courteous and knowledgeable staff. Delivered my car when promised. I’m very satisfied with my Service Advisor she explained to me very thoroughly what needed to be done. Thank you guys Delivered my car when promised. I’m very satisfied with my Service Advisor she explained to me very thoroughly what needed to be done. Thank you guys. More
by cerdahugo
Employees Worked With
Wai Wong and Martin
November 14, 2020
Buy anew car for work.Patrick help us alot.we were satisfied with the result that we will recommend Peter pan B M W to our relatives and friends. satisfied with the result that we will recommend Peter pan B M W to our relatives and friends. More
by Paulino
Employees Worked With
Patrck, Sean Weaver
November 03, 2020
I will tell everyone this much that this showroom has the best price for CPO Vehicle. I drove all the way from concord to get my 2017 BMW 330e iperformance from here. Henry one of the salesman followed up wi best price for CPO Vehicle. I drove all the way from concord to get my 2017 BMW 330e iperformance from here. Henry one of the salesman followed up with me when i was shopping online, he gave me a good details about the vehicle and i drove the same evening to the showroom. I am very happy with the service Henry provided as well as he helped me get recent grad discount which was cherry on the top. A very great sales man who thinks putting himself in customer shoes. Definitely recommending all my friends and family to Henry and going back for sure for future dealings with him. Thank you Henry for making all the process very smooth and providing a great customer service. 100% satisfied with the service and the vehicle. More
by Raj
Employees Worked With
Henry Sipor
October 31, 2020
The service I received was Outstanding. Everyone very Professional and friendly. Vehicle ready when promised. Vehicle returned back to me washed. Great loaner car. Steve is awesome. Professional and friendly. Vehicle ready when promised. Vehicle returned back to me washed. Great loaner car. Steve is awesome. More
by Shirley
Employees Worked With
Steve Hooper
