Peter Pan BMW
San Mateo, CA
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Kenny Lew is the best.Great service representative..Got Kenny Lew is the best. Great service representative.. Got us in and out on schedule. Provide a nice clean loaner. All staff were very friendly Kenny Lew is the best. Great service representative.. Got us in and out on schedule. Provide a nice clean loaner. All staff were very friendly More
Everything was good but they told me we will vaccum car as complementery but didnt do. Feel something is different after service. Didnt feel right as complementery but didnt do. Feel something is different after service. Didnt feel right More
Efficient no hassle and professional service. Javed was helpful in explaining all the features of the vehicle patiently. He is knowledgeable and explains the process clearly. helpful in explaining all the features of the vehicle patiently. He is knowledgeable and explains the process clearly. More
Very professional. Did not feel pressured at all. Best experience comparing to my other experiences with car dealerships. Great costumer service. I would recommend friends and family to this dealership if experience comparing to my other experiences with car dealerships. Great costumer service. I would recommend friends and family to this dealership if they consider BMW. More
First time coming to this location and we were interested in purchasing a pre owned x3 we saw online, we had the pleasure of meeting with Khalil who was very professional and understanding. He was pleasant a in purchasing a pre owned x3 we saw online, we had the pleasure of meeting with Khalil who was very professional and understanding. He was pleasant and made the process of buying a car relaxed and enjoyable. Shak in finance was also friendly and helpful as well. If your looking into buying, go see them, they are amazing! More
Service is excellent every time I bring my cars .Very Service is excellent every time I bring my cars . Very professional and friendly staff all department works together easy to communicate with all dep Service is excellent every time I bring my cars . Very professional and friendly staff all department works together easy to communicate with all departments. Thank you all Job well done More
Roberto Ronquillo provided me with excellent service. He was very professional, friendly, and knowledgeable. Roberto kept me informed of my service status which I really appreciated. was very professional, friendly, and knowledgeable. Roberto kept me informed of my service status which I really appreciated. More
Excellent!! Pete arranged for service to be done immediately when he heard my check engine light went on. My car was serviced and I was able to get a loaner. Everyone was following the social distan immediately when he heard my check engine light went on. My car was serviced and I was able to get a loaner. Everyone was following the social distancing protocols. Excellent work! More
Service delivery was professional, friendly and most importantly competent and thorough from top down. Service advisor Steve Hooper is a straight shooter, provides the details, the reasoning, and respo importantly competent and thorough from top down. Service advisor Steve Hooper is a straight shooter, provides the details, the reasoning, and responsive to my questions. More