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Peter Pan BMW
San Mateo, CA
576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 576 reviews
January 24, 2021
I had a custom order for my new X4 with Patrick Castano, he's the best, very responsive all the time even in the weekend, their pricing is very competitive after all the quotes from 4 dealers in the same ar he's the best, very responsive all the time even in the weekend, their pricing is very competitive after all the quotes from 4 dealers in the same area. Highly recommended The order took 6 weeks due to holidays but everything went great More
by trong_anh89
Employees Worked With
Patrick Castano
January 23, 2021
Wai Wong does a great job of explaining problems, solutions and timing — she always exceeds my expectations! I really like the courtesy of staff at Peter Pan — they aim to please! solutions and timing — she always exceeds my expectations! I really like the courtesy of staff at Peter Pan — they aim to please! More
by Yofada
Employees Worked With
Wai Wong, Sean Weaver
January 19, 2021
My Advisor Roberto was very professional and made good recommendations. I didn’t feel pressured and took his advice on some additional maintenance that was needed. Work was done within time promised. recommendations. I didn’t feel pressured and took his advice on some additional maintenance that was needed. Work was done within time promised. Great experience from start to finish. More
by potrobot
Employees Worked With
Roberto Ronquillo, Asst. Manager
January 16, 2021
35 years dealing with Peter Pan so I must tell you that I am extremely pleased with the service. I find all service representatives to be extremely helpful and seemingly very caring about their customers am extremely pleased with the service. I find all service representatives to be extremely helpful and seemingly very caring about their customers More
by barbaragross2011
Employees Worked With
Dealing with service dept
January 16, 2021
Kenny Lew is the best.Great service representative..Got Kenny Lew is the best. Great service representative.. Got us in and out on schedule. Provide a nice clean loaner. All staff were very friendly Kenny Lew is the best. Great service representative.. Got us in and out on schedule. Provide a nice clean loaner. All staff were very friendly More
by Smitch
Employees Worked With
Kenny Lew
January 11, 2021
Everything was good but they told me we will vaccum car as complementery but didnt do. Feel something is different after service. Didnt feel right as complementery but didnt do. Feel something is different after service. Didnt feel right More
by chowdarysahithi6
Employees Worked With
Sean Weaver
January 04, 2021
Efficient no hassle and professional service. Javed was helpful in explaining all the features of the vehicle patiently. He is knowledgeable and explains the process clearly. helpful in explaining all the features of the vehicle patiently. He is knowledgeable and explains the process clearly. More
by Gloglo.a
Employees Worked With
Javed Ahmadzai
