Back

Peter Pan BMW

San Mateo, CA

4.9
601 Reviews

2695 S El Camino Real

San Mateo, CA

94403

Directions

By Type

Showing 601 reviews

April 14, 2021

Thank you very much Eugene for helping us to get our new x3. Right color, right equipment and great service. Thanks to the finance team as well. It was super fast to sign the documents. More

by klaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene
Apr 15, 2021 -

Peter Pan BMW responded

Thank you for the great review, Klaus! We are so pleased to learn that Eugene's diligent service helped you find the perfect new X3! Congratulations on your purchase; Peter Pan BMW looks forward to working with you again in the future.

April 10, 2021

My husband and I had a great experience purchasing our BMW X1! Patrick was very professional, courteous, friendly and knowledgeable! We would definitely recommend to a friend to stop by when they need to More

by sophieloo426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Castano
Apr 11, 2021 -

Peter Pan BMW responded

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

April 10, 2021

Staff was friendly and easy to work with; no pressure to purchase and was focused on the feature of the car. Test drive was very lenient. Overall least stressful purchase experience I’ve had. More

by JJZheng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Hung and Ivy, Sean Weaver
Apr 12, 2021 -

Peter Pan BMW responded

Thank you for taking the time to share your experience with us at Peter Pan BMW! Glad to hear you didn't feel any pressure and your car buying experience was stress-free. Please come back and see us for any future automotive needs.

April 09, 2021

Great customer service and vehicle options. Javed was knowledgeable about the vehicle purchased and very friendly. Javed offered us competitive pricing and was easy to work with. More

by morris.christinalynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javed Ahmadzai, Sean Weaver
Apr 11, 2021 -

Peter Pan BMW responded

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

April 05, 2021

Khalil Manneh is awesome. Super friendly, helpful, and responsive. I worked with 10+ dealers across the Bay Area (BMW, Porsche, Benz, Audi). Peter Pan and Khalil were the most courteous. There was no pre More

by akumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Manneh
Apr 06, 2021 -

Peter Pan BMW responded

Thank you for the positive review! We are glad to know that you had a great experience with us. Thank you for choosing Peter Pan BMW!

April 01, 2021

John Depalma rocks! I have been working with him as a service advisor for years. He made a stressful car situation less difficult buy being communicative, helping me get a loaner car on time, and taking More

by SFgal10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Depalma
Apr 02, 2021 -

Peter Pan BMW responded

Hi! Thanks so much for your shout-out and great feedback about our Service Department at Peter Pan BMW. We're so glad that your trips out to us from San Francisco have been worth your time; we definitely have a special place in our hearts for our returning customers. May your car keep you company for years to come!

April 01, 2021

Outstanding experience from start to finish. Sales and finance team were both responsive and helpful from the first email to closing. Friendly and professional. A+ More

by brianvoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Castano, Johnny Chan
Apr 02, 2021 -

Peter Pan BMW responded

Hi! Thanks so much for your excellent feedback about our Sales Team at Peter Pan BMW and for your five-star rating. We definitely aim to do all we can for our customers wherever they may be, in person, online, or on the phone. Enjoy your new car!

March 31, 2021

Great customer service, and a great price. I would recommend them to anyone. We are return customers. I’ve also used their service center and parts departments for years More

by mdejesusm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Rebozzi, Sean Weaver
Mar 31, 2021 -

Peter Pan BMW responded

Hi! Thanks so much for your great feedback about our Service Department at Peter Pan BMW. We definitely appreciate our returning customers. Visit us again!

March 30, 2021

Dealership has always provided excellent service. Staff is super friendly and welcoming. Lastly, my rep, Steve Hopper is always upfront and honest about all required work. More

by TLS0101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hooper
Mar 31, 2021 -

Peter Pan BMW responded

Thank you for visiting Peter Pan BMW. We will be sure to thank Steve and the rest of the team for providing you with honest and friendly service. We hope to work with you again.

March 30, 2021

Sales & service; both great. Youbert always provides excellent help...we’ve at least a dozen cars at Peter Pan over the years and at least 6 or 7 from Youbert. Shaq is also terrific an the financing si More

by Don Campodonico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youbert Alhkato, Shaq
Mar 31, 2021 -

Peter Pan BMW responded

Thank you for visiting Peter Pan BMW, Don. We will be sure to thank Youbert and Shaq for providing you with excellent help. Let us know if there is anything else we can help you with. We look forward to working with you again.

...
42
...