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Peter Pan BMW

San Mateo, CA

4.9
580 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 580 reviews

February 27, 2021

Prompt service. Reasonable price for coolant and brake fluid change. Coolant was a little over filled. Car returned clean. Outdoor waiting space. Easy to drop off. More

by cliffordschuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve hooper
Mar 01, 2021 -

Peter Pan BMW responded

Thank you for the positive review and rating! We are delighted to know that overall you had a good experience with our Service Department and we hope that you will continue to choose Peter Pan BMW as your dealership!

February 25, 2021

Great customer service. Good pricing as well given available value service offers and special discounts. Clean waiting area and sufficient safety protocols being observed. Clear explanation of all t More

by Acm5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Vinluan
Feb 25, 2021 -

Peter Pan BMW responded

Hi there, thank you for sharing your feedback with us! We're thrilled to know our team has given you great service. If there is anything else we can do for you, please let us know.

February 25, 2021

Spoke with the internet sales manager first. Scheduled a test drive. Agreed on a price. Walked out with a brand new car. Professional, good customer service and efficient. Would recommend. More

by BmwOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Castano
Feb 26, 2021 -

Peter Pan BMW responded

Thanks for sharing your Peter Pan BMW experience. We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!

February 25, 2021

I was there only for check the 5 series but sales person Mr dick rebozzi was perfect make me loved to 5series I really love my new car now enjoying my luxury bmw More

by ABI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick rebozzi
Feb 25, 2021 -

Peter Pan BMW responded

Hi there, thank you so much for sharing your compliments with Dick! We're happy to know you love your new car. We appreciate your business and welcome you back anytime.

February 24, 2021

I had a great experience at Peter Pan BMW. No pressure and we were in out with a car we wanted with no issues at all. Khalil was great to work with. More

by Sammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Manneh
Feb 25, 2021 -

Peter Pan BMW responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with our Sales Department and with the help of Khali. We value your business at Peter Pan BMW!

February 24, 2021

My experience at Peter Pan BMW was great. They're attentive without being pushy. What's great is they're quick to offer a test drive. Even when it wasn't apparent I was going to buy. Because I wasn't More

by Chris Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Rebozzi
Feb 25, 2021 -

Peter Pan BMW responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Department and we hope that you will continue to choose Peter Pan BMW as your dealership!

February 24, 2021

4th bmw lease from Eugene at Peter Pan. Always easy and transparent. I’m looking forward to number five in three years. There is a reason I keep going back! More

by slamb33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene, Sean Weaver
Feb 25, 2021 -

Peter Pan BMW responded

Thank you for the positive feedback and for being a loyal customer! We are happy to know that you have had good experiences with our Sales Department and with the help of Eugene. We appreciate your business at Peter Pan BMW!

February 21, 2021

I have worked with Pete Scallan for about 20 years. Pretty rare and valuable relationship. He is a great professional, always helpful and courteous. One can always rely on great service and sound advic More

by Samweller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Feb 22, 2021 -

Peter Pan BMW responded

Sam, Your review made us smile. We love hearing that our employees, such are going above and beyond for our customers & delivering reliable service. Until we see you next again at Peter Pan BMW, we will be sure to keep up our timely services and courteousness.

February 17, 2021

It was easy to make a service appointment online, quick check in, detailed estimate provided at a fair price, and completed the work on time. More

by SL23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wai Wong
Feb 17, 2021 -

Peter Pan BMW responded

Hi there, thanks for the great review! We truly appreciate your business and are happy to have provided you with five-star service. Have a wonderful day.

February 17, 2021

Steve was a great service manager who took care of my request promptly. The specific advices he offered are appropriate with a job well done. More

by Mike👍🏻
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hooper, Sean Weaver
Feb 18, 2021 -

Peter Pan BMW responded

Mike, thanks for sharing your great experience with Sean and Steve in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Peter Pan BMW!

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