Peter Pan BMW
San Mateo, CA
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As painful as car service is I enjoy working with John and his team. I never question the honesty upfront with John nor the quality of work from his team. and his team. I never question the honesty upfront with John nor the quality of work from his team. More
Peter Pan Service Department is very accommodating and efficient. The waiting area is very pleasant, and they offer rides if the service is going to take long. efficient. The waiting area is very pleasant, and they offer rides if the service is going to take long. More
It is alwasy a pleasure to work with Kenny (Service Writer) and Roberto (Mechanic). They are very detailed and I'm satisfied with the service performed on my 2015 X3. I trust their judgement 100%. Writer) and Roberto (Mechanic). They are very detailed and I'm satisfied with the service performed on my 2015 X3. I trust their judgement 100%. More
When I told the sales manager I was driving to the Bay Area the next day and thought his inventory had the car I was looking for, he told me he had just reduced the price $2k. The Floor Manager called to Area the next day and thought his inventory had the car I was looking for, he told me he had just reduced the price $2k. The Floor Manager called to confirm my time of arrival, requested information to expedite the transaction, and had the car waiting for my inspection and drive. The perfect machine with appointments which exceeded expectations. Pricing was fair and a good value. No nonsense, no delays, super efficient sales administration. No attempt to sell anything I didn’t want. It was important that I be in and out as my time was limited and committed. I was able to buy a car, arrange for auto transport home out of state, and be on my way in no time. Henry Sipor, Shakeeb Ahadi and Jim Thomas each were generous with their time on site and in pre- and follow-up arrangements in service to me. I found each expert in the industry and BMW products, and each dealt directly with respect and integrity doing exactly as promised and meeting my priorities. My experience exceeded expectations and garnered my appreciation for professionalism and utmost service sensitively conformed to my desires and priorities. More
The service is outstanding. The were very knowledgeable and took extra time to discuss all my options. They are very professional with clear and concise communication throughout the process. and took extra time to discuss all my options. They are very professional with clear and concise communication throughout the process. More
I had the best experience ever at Peter Pan BMW. Henry Sipor went above and beyond for us. He waxed the car, got us all weather floor mats, and spent extra time with me going over the car. I especially Sipor went above and beyond for us. He waxed the car, got us all weather floor mats, and spent extra time with me going over the car. I especially loved the reveal with the big red bow! In addition, when I mistakenly left my visa at the dealership, the Finance Manager Tom O’Reilly personally delivered it to me at my home. I highly recommend this dealership. More
Prompt service. Reasonable price for coolant and brake fluid change. Coolant was a little over filled. Car returned clean. Outdoor waiting space. Easy to drop off. fluid change. Coolant was a little over filled. Car returned clean. Outdoor waiting space. Easy to drop off. More
Great customer service. Good pricing as well given available value service offers and special discounts. Clean waiting area and sufficient safety protocols being observed. Clear explanation of all t available value service offers and special discounts. Clean waiting area and sufficient safety protocols being observed. Clear explanation of all the service work performed. More
Spoke with the internet sales manager first. Scheduled a test drive. Agreed on a price. Walked out with a brand new car. Professional, good customer service and efficient. Would recommend. test drive. Agreed on a price. Walked out with a brand new car. Professional, good customer service and efficient. Would recommend. More
I was there only for check the 5 series but sales person Mr dick rebozzi was perfect make me loved to 5series I really love my new car now enjoying my luxury bmw Mr dick rebozzi was perfect make me loved to 5series I really love my new car now enjoying my luxury bmw More