Back

Peter Pan BMW

San Mateo, CA

4.9
576 Reviews

2695 S El Camino Real

San Mateo, CA

94403

Directions

By Type

Showing 576 reviews

March 11, 2021

As painful as car service is I enjoy working with John and his team. I never question the honesty upfront with John nor the quality of work from his team. More

by tjs1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DePalma
Mar 12, 2021 -

Peter Pan BMW responded

Thank you for taking the time to share your great experience with John in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 10, 2021

Peter Pan Service Department is very accommodating and efficient. The waiting area is very pleasant, and they offer rides if the service is going to take long. More

by rickdural
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
Mar 11, 2021 -

Peter Pan BMW responded

Hi there, thanks for sharing your great feedback for our Service Department! We are here anytime you need help.

March 06, 2021

It is alwasy a pleasure to work with Kenny (Service Writer) and Roberto (Mechanic). They are very detailed and I'm satisfied with the service performed on my 2015 X3. I trust their judgement 100%. More

by IlonaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Lew, Roberto (Chewy)
Mar 07, 2021 -

Peter Pan BMW responded

Your review made us smile. We love hearing that our employees, such as Kenny and Roberto, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Peter Pan BMW, we will be sure to keep up our timely services and courteousness.

March 04, 2021

When I told the sales manager I was driving to the Bay Area the next day and thought his inventory had the car I was looking for, he told me he had just reduced the price $2k. The Floor Manager called to More

by Blitz.akin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
(I did not work with Sean Weaver - all others below 5 stars), Jim Thomas, Henry Sipor, Shakeeb Ahadi
Mar 06, 2021 -

Peter Pan BMW responded

Thank you for the wonderful review! We love knowing that our Sales Team provided you with incredible customer service. Congrats on your new ride!

March 01, 2021

The service is outstanding. The were very knowledgeable and took extra time to discuss all my options. They are very professional with clear and concise communication throughout the process. More

by lambofield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Lew, Dave Brum
Mar 02, 2021 -

Peter Pan BMW responded

Thank you for visiting Peter Pan BMW. We are happy to know that you enjoyed outstanding service. We look forward to working with you again.

February 27, 2021

I had the best experience ever at Peter Pan BMW. Henry Sipor went above and beyond for us. He waxed the car, got us all weather floor mats, and spent extra time with me going over the car. I especially More

by parkhurstkristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
Mar 01, 2021 -

Peter Pan BMW responded

Thank you for the positive review and rating! We are happy to know that you had the best experience with us and with the help of our Sales Department. We value your business at Peter Pan BMW and we hope that you enjoy your new car!

February 27, 2021

Prompt service. Reasonable price for coolant and brake fluid change. Coolant was a little over filled. Car returned clean. Outdoor waiting space. Easy to drop off. More

by cliffordschuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve hooper
Mar 01, 2021 -

Peter Pan BMW responded

Thank you for the positive review and rating! We are delighted to know that overall you had a good experience with our Service Department and we hope that you will continue to choose Peter Pan BMW as your dealership!

February 25, 2021

Great customer service. Good pricing as well given available value service offers and special discounts. Clean waiting area and sufficient safety protocols being observed. Clear explanation of all t More

by Acm5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Vinluan
Feb 25, 2021 -

Peter Pan BMW responded

Hi there, thank you for sharing your feedback with us! We're thrilled to know our team has given you great service. If there is anything else we can do for you, please let us know.

February 25, 2021

Spoke with the internet sales manager first. Scheduled a test drive. Agreed on a price. Walked out with a brand new car. Professional, good customer service and efficient. Would recommend. More

by BmwOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Castano
Feb 26, 2021 -

Peter Pan BMW responded

Thanks for sharing your Peter Pan BMW experience. We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!

February 25, 2021

I was there only for check the 5 series but sales person Mr dick rebozzi was perfect make me loved to 5series I really love my new car now enjoying my luxury bmw More

by ABI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick rebozzi
Feb 25, 2021 -

Peter Pan BMW responded

Hi there, thank you so much for sharing your compliments with Dick! We're happy to know you love your new car. We appreciate your business and welcome you back anytime.

...
41
...