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Peter Pan BMW

San Mateo, CA

4.9
584 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 584 reviews

April 21, 2021

The sales and finance team took care of me made it a pleasant customer experience. Thank you Dick, Rob and Shaq!! Love my new car. More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Taylor , Sean Weaver
Apr 21, 2021 -

Peter Pan BMW responded

Our team always works hard to make your experience great! Dick, Rob and Shaq will be glad to learn your feedback. Thanks for choosing Peter Pan BMW!

April 21, 2021

Rob at BMW Peter Pan was great. Shaq in finance also did a really good job. Would definitely buy again from Peter Pan BMW. Thanks! More

by hcsotomayor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Taylor
Apr 22, 2021 -

Peter Pan BMW responded

Thank you for your kind words! We're happy Rob could help find you an amazing car. We hope you continue to choose us at Peter Pan BMW for all your automotive needs. Take care!

April 14, 2021

Thank you very much Eugene for helping us to get our new x3. Right color, right equipment and great service. Thanks to the finance team as well. It was super fast to sign the documents. More

by klaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene
Apr 15, 2021 -

Peter Pan BMW responded

Thank you for the great review, Klaus! We are so pleased to learn that Eugene's diligent service helped you find the perfect new X3! Congratulations on your purchase; Peter Pan BMW looks forward to working with you again in the future.

April 14, 2021

Great service. Eugene went above and beyond to make sure we got what we wanted. We are very happy with the service and the car we purchased. More

by Julia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Masalitin
Apr 15, 2021 -

Peter Pan BMW responded

Julia, thank you for taking the time to share your outstanding experience with Eugene! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Peter Pan BMW.

April 10, 2021

My husband and I had a great experience purchasing our BMW X1! Patrick was very professional, courteous, friendly and knowledgeable! We would definitely recommend to a friend to stop by when they need to More

by sophieloo426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Castano
Apr 11, 2021 -

Peter Pan BMW responded

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

April 10, 2021

Staff was friendly and easy to work with; no pressure to purchase and was focused on the feature of the car. Test drive was very lenient. Overall least stressful purchase experience I’ve had. More

by JJZheng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Hung and Ivy, Sean Weaver
Apr 12, 2021 -

Peter Pan BMW responded

Thank you for taking the time to share your experience with us at Peter Pan BMW! Glad to hear you didn't feel any pressure and your car buying experience was stress-free. Please come back and see us for any future automotive needs.

April 09, 2021

Great customer service and vehicle options. Javed was knowledgeable about the vehicle purchased and very friendly. Javed offered us competitive pricing and was easy to work with. More

by morris.christinalynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javed Ahmadzai, Sean Weaver
Apr 11, 2021 -

Peter Pan BMW responded

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future.

April 05, 2021

Khalil Manneh is awesome. Super friendly, helpful, and responsive. I worked with 10+ dealers across the Bay Area (BMW, Porsche, Benz, Audi). Peter Pan and Khalil were the most courteous. There was no pre More

by akumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Manneh
Apr 06, 2021 -

Peter Pan BMW responded

Thank you for the positive review! We are glad to know that you had a great experience with us. Thank you for choosing Peter Pan BMW!

April 01, 2021

Outstanding experience from start to finish. Sales and finance team were both responsive and helpful from the first email to closing. Friendly and professional. A+ More

by brianvoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Castano, Johnny Chan
Apr 02, 2021 -

Peter Pan BMW responded

Hi! Thanks so much for your excellent feedback about our Sales Team at Peter Pan BMW and for your five-star rating. We definitely aim to do all we can for our customers wherever they may be, in person, online, or on the phone. Enjoy your new car!

April 01, 2021

John Depalma rocks! I have been working with him as a service advisor for years. He made a stressful car situation less difficult buy being communicative, helping me get a loaner car on time, and taking More

by SFgal10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Depalma
Apr 02, 2021 -

Peter Pan BMW responded

Hi! Thanks so much for your shout-out and great feedback about our Service Department at Peter Pan BMW. We're so glad that your trips out to us from San Francisco have been worth your time; we definitely have a special place in our hearts for our returning customers. May your car keep you company for years to come!

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