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Peter Pan BMW

San Mateo, CA

4.9
583 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 583 reviews

September 28, 2021

Easy to deal with dealership, good service, follow up and pandemic safety protocols on site. More

by Kokeri820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youbert Alkhato
Sep 29, 2021 -

Peter Pan BMW responded

Thank you for choosing Peter Pan BMW. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

September 02, 2021

Rob at Peter Pan was great, always timely responses and updates - super easy to work with. Very professional throughout - would absolutely work with them again. More

by BMW Review Sep 2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Taylor, Sean Weaver
Sep 02, 2021 -

Peter Pan BMW responded

Hi there, Thank you for your positive review. We are thrilled you have had professional, timely, and informative Service Visits with our Team here at Peter Pan BMW. We are looking forward to your next visit with us for any of your future automotive needs.

September 02, 2021

Adam Locke at Peter Pan BMW made the whole buying experience smooth and stressless. He is very efficient and easy to communicate to (he solved all my concerns and issues via texts and emails before a More

by K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Sep 03, 2021 -

Peter Pan BMW responded

Hi there, We strive to create a customer driven experience, so we are delighted to know of your experience with our Sales Department. We hope that you enjoy your purchase and we appreciate your recommendation. Thank you for choosing Peter Pan BMW and please know that you are always welcome here.

August 31, 2021

Our experience at Peter Pan BMW was first class. Youbert Alkhato, the salesman who assisted us with our purchase, was professional, knowledgeable and extremely helpful. We highly recommend Peter Pan BMW. More

by ytoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youbert Alkhato
Aug 31, 2021 -

Peter Pan BMW responded

Hi there, We are thrilled to hear of your first class experience. It pleases us to know that our Sales Department were professional, knowledgeable and extremely helpful. We hope that you enjoy your purchase and at Peter Pan BMW we appreciate your recommendation. We look forward to working together in the future.

August 25, 2021

Best dealership never had any issues. Best customer service. Go see Eugene you won’t be disappointed. More

by royanluthra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene
Aug 26, 2021 -

Peter Pan BMW responded

thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

August 18, 2021

The worst dealership I have. We are so shocked by how rude the BMW sale, Adam Locke is… We are looking for a BMW and need to do research on different modes before the decision is made. I initially sent More

by W
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Locke
Aug 19, 2021 -

Peter Pan BMW responded

Hello, We take our customer feedback very seriously here at Peter Pan BMW and would like the opportunity to learn more about your Sales experience. Can you please send your preferred contact method to me at BMW@peterpanbmw.com? Thank you, Jim Cyr General Manager Peter Pan BMW BMW@peterpanbmw.com

August 15, 2021

Peter Pan BMW's team of professionals went above and beyond to sell me my BMW i3 this week. I live in Los Angeles but this vehicle had all the features I had been looking for and reached out to Adam Lo More

by Sylvan Grimm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Aug 16, 2021 -

Peter Pan BMW responded

Hi Sylvan, Thank you for your positive review. We are thrilled you had a customer driven, helpful, above and beyond Sales experience with our Team here at Peter Pan BMW. We appreciate your travel to work with us and we hope you enjoy your new BMW i3 and we are looking forward to your next visit.

August 09, 2021

Great store with highly supportive staff with knowledge and loved it More

by satoshi.fujii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hung
Aug 09, 2021 -

Peter Pan BMW responded

Hi there, We appreciate your positive review. It is wonderful to know that our team supported you whilst providing you a knowledgeable experience. Thank you for choosing Peter Pan BMW and we hope to continue to assist with all of your future automotive needs.

August 05, 2021

Ivy was very on task. Got me on my way quickly and efficiently. She has checked back to insure that all was well. Great experience More

by scotthalepub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 06, 2021 -

Peter Pan BMW responded

We are pleased to learn that you have had a great experience with us here at Peter Pan BMW! Team members such as Ivy go the extra mile and we love to hear that. Let us know if you need any further assistance.

July 31, 2021

Quick and hassle free. We agreed to all terms on the phone, and just came in to inspect car and sign paperwork. No hassle, not obnoxious dealership like others I've experienced before. Would buy anothe More

by larrygor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke, Sean Weaver
Aug 01, 2021 -

Peter Pan BMW responded

Thank you! Glad we could help you get exactly what you wanted. Welcome to the Peter Pan BMW Family!

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