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Peter Pan BMW

San Mateo, CA

4.9
576 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 576 reviews

October 03, 2021

Your sales person Eugene is a very bid asset to your company. Very knowledgeable, sufficient, constructive a Friendly 👍🏻👏🏻🤞 More

by Yyanaostroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene
Oct 03, 2021 -

Peter Pan BMW responded

We are very lucky to have the team members that we do at Peter Pan BMW. Thank you for your kind comments, and we hope you have a nice day!

October 02, 2021

Friendly and speedy service. Dependable. Expedient. I received my car early. Everything went very smoothly. More

by drawatt9650
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hung, Chris, Sean Weaver
Oct 02, 2021 -

Peter Pan BMW responded

Hi there, It is fantastic to know that our Service Department could get you back on the road in a timely manner. Thank you for choosing Peter Pan BMW and we look forward to working together again.

October 02, 2021

Peter Pan BMW was a great experience! I found a vehicle there and Henry and Shak hustled to make sure my wife and I were taken care of. More

by mdenfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sipor, Sean Weaver
Oct 03, 2021 -

Peter Pan BMW responded

Hi there, Thank you for sharing the details of your great experience. We are pleased that our team took good care of you whilst assisting you into your vehicle. We hope that you enjoy your purchase and at Peter Pan BMW we appreciate your business. Please don't hesitate to reach out if there is anything else we can do.

September 28, 2021

Easy to deal with dealership, good service, follow up and pandemic safety protocols on site. More

by Kokeri820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youbert Alkhato
Sep 29, 2021 -

Peter Pan BMW responded

Thank you for choosing Peter Pan BMW. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

September 02, 2021

Rob at Peter Pan was great, always timely responses and updates - super easy to work with. Very professional throughout - would absolutely work with them again. More

by BMW Review Sep 2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Taylor, Sean Weaver
Sep 02, 2021 -

Peter Pan BMW responded

Hi there, Thank you for your positive review. We are thrilled you have had professional, timely, and informative Service Visits with our Team here at Peter Pan BMW. We are looking forward to your next visit with us for any of your future automotive needs.

September 02, 2021

Adam Locke at Peter Pan BMW made the whole buying experience smooth and stressless. He is very efficient and easy to communicate to (he solved all my concerns and issues via texts and emails before a More

by K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Sep 03, 2021 -

Peter Pan BMW responded

Hi there, We strive to create a customer driven experience, so we are delighted to know of your experience with our Sales Department. We hope that you enjoy your purchase and we appreciate your recommendation. Thank you for choosing Peter Pan BMW and please know that you are always welcome here.

August 31, 2021

Our experience at Peter Pan BMW was first class. Youbert Alkhato, the salesman who assisted us with our purchase, was professional, knowledgeable and extremely helpful. We highly recommend Peter Pan BMW. More

by ytoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youbert Alkhato
Aug 31, 2021 -

Peter Pan BMW responded

Hi there, We are thrilled to hear of your first class experience. It pleases us to know that our Sales Department were professional, knowledgeable and extremely helpful. We hope that you enjoy your purchase and at Peter Pan BMW we appreciate your recommendation. We look forward to working together in the future.

August 25, 2021

Best dealership never had any issues. Best customer service. Go see Eugene you won’t be disappointed. More

by royanluthra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene
Aug 26, 2021 -

Peter Pan BMW responded

thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

August 18, 2021

The worst dealership I have. We are so shocked by how rude the BMW sale, Adam Locke is… We are looking for a BMW and need to do research on different modes before the decision is made. I initially sent More

by W
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Locke
Aug 19, 2021 -

Peter Pan BMW responded

Hello, We take our customer feedback very seriously here at Peter Pan BMW and would like the opportunity to learn more about your Sales experience. Can you please send your preferred contact method to me at BMW@peterpanbmw.com? Thank you, Jim Cyr General Manager Peter Pan BMW BMW@peterpanbmw.com

August 15, 2021

Peter Pan BMW's team of professionals went above and beyond to sell me my BMW i3 this week. I live in Los Angeles but this vehicle had all the features I had been looking for and reached out to Adam Lo More

by Sylvan Grimm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Aug 16, 2021 -

Peter Pan BMW responded

Hi Sylvan, Thank you for your positive review. We are thrilled you had a customer driven, helpful, above and beyond Sales experience with our Team here at Peter Pan BMW. We appreciate your travel to work with us and we hope you enjoy your new BMW i3 and we are looking forward to your next visit.

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