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Peter Pan BMW

San Mateo, CA

Overview
Reviews
4.9
576 Reviews
Call Dealership (866) 462-7124
View Awards

2695 S El Camino Real

San Mateo, CA

94403

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Showing 576 reviews

February 22, 2022

Arrogant and condescending, The first experience with their attitude led me to lease my BMW M340 at East bay dealership (significantly far from my house), but at lower price and friendly staff. I return More

by Zimo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Feb 25, 2022 -

Peter Pan BMW responded

Hello, Please know that I take your feedback seriously, and I would like to review your feedback about the level of customer service provided. Please send me an email with your preferred contact information if you are open to discussing this further. Thank you, Jim Cyr General Manager Peter Pan BMW BMW@peterpanbmw.com

February 18, 2022

Very detailed explaining about the car that I’m purchasing. Especially this sales name Ivy w. She’s the best, my next car definitely going back to her again. Thanks alot More

by Jas925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy Wong
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Feb 18, 2022 -

Peter Pan BMW responded

Thank you very much for the 5-star review, we really appreciate it. We are happy that you had a great experience with purchasing your vehicle. Thank you for choosing Peter Pan BMW.

February 13, 2022

It was as hassle free as it could be, Youbert is an amazing professional, generous, courteous, and goes out of his way to make you happy.. More

by joyfultrip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youbert, Tom in fibsnce, Sean Weaver
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Feb 13, 2022 -

Peter Pan BMW responded

We are so pleased to learn that you had a great experience with us here at Peter Pan BMW. We strive to provide our customers with the best service possible. We value your business.

February 12, 2022

Very responsive and helpful throughout the entire process. Highly recommended for anyone looking for a BMW. More

by Brent.hargest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Feb 12, 2022 -

Peter Pan BMW responded

Hi there, Thank you for your recommendation and we hope that you are enjoying your BMW. If there is anything else we can do for you then please reach out to us at Peter Pan BMW.

February 04, 2022

Great experience, Eugene is the best! Car was ready, delivery was quick, friendly and courteous. More

by Nick_P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Masalitin
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Feb 05, 2022 -

Peter Pan BMW responded

Thank you for the excellent review, Nick! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Peter Pan BMW.

February 02, 2022

Outstanding service. Eugene when above and beyond in ordering and delivering a Tailormade SUV for us. Best experience ever!!!! More

by Erik K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Masalitin
Report | Print
Feb 02, 2022 -

Peter Pan BMW responded

Erik, we strive to provide our customers with the best service possible here at Peter Pan BMW. We are pleased to learn that you purchased a new SUV here. We value your business.

February 02, 2022

The sales rep was responsive and made the experience quick and painless. I would recommend to others. More

by Stra8upp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yev , Sean Weaver
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Feb 03, 2022 -

Peter Pan BMW responded

Thank you for the excellent review! Congratulations on your new ride!

January 31, 2022

It was an extremely pleasant experience. The staff is very knowledgeable on all BMW products and very willing to help customers More

by manuel.design
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke, Sean Weaver
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Feb 01, 2022 -

Peter Pan BMW responded

Peter Pan BMW wants to thank you for the five star rating, we're glad to hear everything went well!

January 29, 2022

Efficient and fair process with the internet manager. Quick signing and good price for the trade in. More

by Dan C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke
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Feb 01, 2022 -

Peter Pan BMW responded

Dan, we are so pleased to learn that you had a great experience with us here at Peter Pan BMW. We always go above and beyond to be the best for our customers.

January 29, 2022

Kam, the dealer representative, was outstanding and eager to help any way he could. Overall the experience at Peterpan was excellent. More

by Wlbonde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Pourhadi, Ivey Wong
Report | Print
Feb 01, 2022 -

Peter Pan BMW responded

Thank you for your 5-star positive review! We really appreciate it. We are happy to hear that you had an excellent experience here at Peter Pan BMW. We hope to have you back again soon!

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