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Peter Pan BMW

San Mateo, CA

Overview
Reviews
4.9
582 Reviews
Call Dealership (866) 462-7124
View Awards

2695 S El Camino Real

San Mateo, CA

94403

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Showing 582 reviews

February 26, 2022

We were very happy with Khalil Manneh, our sales person and also Tom O’Leary, who did warranty services. We were treated with the utmost respect. More

by Linda Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Manneh and Tom O’Leary were the only ones we worked with
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Feb 26, 2022 -

Peter Pan BMW responded

Linda, we are so pleased to learn that our Sales Team took great care of you here at Peter Pan BMW. We strive to provide our customers with the best service possible. We value your business.

February 25, 2022

All teams the this BMW have very good service,they are clearly and all time give me the best time More

by jose.aguilar713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
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Feb 25, 2022 -

Peter Pan BMW responded

Hi Jose, We are pleased that our team provides you with very good service. Thank you for choosing Peter Pan BMW and we hope to continue to assist with all of your future automotive needs.

February 25, 2022

Peter was very knowledgeable and helpful He made the process very easy for me since I had a trade in as well. Overalll, one of the best experiences in purchasing a car, not nearly an all day procedure More

by Dimarti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaz
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Feb 25, 2022 -

Peter Pan BMW responded

Hi Dimarti, thank you for taking the time to share your easy car-buying experience with us! Congratulations on your new vehicle! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Peter Pan BMW.

Feb 25, 2022 -

Dimarti responded

Thank you!! I stopped by with a few questions and Issac was able to help me Thank you to your entire team!

February 24, 2022

Great and helpful staff! The dead went smoothly as I expected! Very satisfied with my sales rep Javed was amazing More

by t.damoun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
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Feb 25, 2022 -

Peter Pan BMW responded

We are so pleased to learn that our Sales Team took great care of you here at Peter Pan BMW. We strive to provide our customers with the best service possible. We value your business.

February 24, 2022

Great, reliable, efficient and courteous service. Would highly recommend them to any customer looking for a BMW. More

by david_jolles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youbert Alkhato
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Feb 25, 2022 -

Peter Pan BMW responded

David, we are so pleased to learn that our team took great care of you here at Peter Pan BMW. We strive to be the best for our customers. We value your business.

February 22, 2022

Arrogant and condescending, The first experience with their attitude led me to lease my BMW M340 at East bay dealership (significantly far from my house), but at lower price and friendly staff. I return More

by Zimo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
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Feb 25, 2022 -

Peter Pan BMW responded

Hello, Please know that I take your feedback seriously, and I would like to review your feedback about the level of customer service provided. Please send me an email with your preferred contact information if you are open to discussing this further. Thank you, Jim Cyr General Manager Peter Pan BMW BMW@peterpanbmw.com

February 22, 2022

In a time where vehicle pricing is up and inventory down, Peter Pan BMW is the ONLY dealership I trust to honor agreed upon pricing. Communication and transparency are exceptional pre and post sale. More

by boris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Masalitin
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Feb 22, 2022 -

Peter Pan BMW responded

Boris, Thank you for the amazing review. We are so happy to hear that find our communication and transparency to be great, and we are happy to assist with any of your automotive needs at Peter Pan BMW

February 18, 2022

Very detailed explaining about the car that I’m purchasing. Especially this sales name Ivy w. She’s the best, my next car definitely going back to her again. Thanks alot More

by Jas925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy Wong
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Feb 18, 2022 -

Peter Pan BMW responded

Thank you very much for the 5-star review, we really appreciate it. We are happy that you had a great experience with purchasing your vehicle. Thank you for choosing Peter Pan BMW.

February 13, 2022

It was as hassle free as it could be, Youbert is an amazing professional, generous, courteous, and goes out of his way to make you happy.. More

by joyfultrip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youbert, Tom in fibsnce, Sean Weaver
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Feb 13, 2022 -

Peter Pan BMW responded

We are so pleased to learn that you had a great experience with us here at Peter Pan BMW. We strive to provide our customers with the best service possible. We value your business.

February 12, 2022

Very responsive and helpful throughout the entire process. Highly recommended for anyone looking for a BMW. More

by Brent.hargest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Feb 12, 2022 -

Peter Pan BMW responded

Hi there, Thank you for your recommendation and we hope that you are enjoying your BMW. If there is anything else we can do for you then please reach out to us at Peter Pan BMW.

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