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Peter Pan BMW

San Mateo, CA

4.9
582 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 582 reviews

May 19, 2022

Very professional, cooperative, and product knowledgeable. Henry is friendly, well prepared, and efficient. Service people did an excellent detail job on my car. More

by Soccer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
May 20, 2022 -

Peter Pan BMW responded

Peter Pan BMW appreciates your positive review! We look forward to seeing you again and hope you have a fantastic day!

May 16, 2022

I had the pleasure working with Peter Pan BMW in San Mateo, Adam was very responsive and helped me with finding my car. More

by Ellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adme locky
May 16, 2022 -

Peter Pan BMW responded

Thank you for your kind words, Ellie. Peter Pan BMW greatly values your feedback, and we welcome you back again.

May 15, 2022

The process was amazing! ! Hubert is amazing and Shak from finance made the process is smooth!! This is my 4th vehicle from Peter Pan with Hubert leading the great experience. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert and Shak, Sean Weaver
May 16, 2022 -

Peter Pan BMW responded

Hi, Terry! Thank you for the 5-stars and repeat business. The team is glad your experiences have been amazing, and we look forward to seeing you back for future visits. Safe travels on the road ahead in your fourth BMW from Peter Pan BMW.

May 14, 2022

Adam was great from offering to delivery. Always keeping us updated. Will for sure order from Adam and Peter Pan BMW in near future. excellent customer experience… More

by Irishmil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 16, 2022 -

Peter Pan BMW responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that, Irishmil. We look forward to seeing you back to Peter Pan BMW again in the future!

May 10, 2022

Internet car purchase experience was really awesome. The price offered by the dealer was attractive and transparent. It saved a lot of time and money. More

by WJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Poojary
May 10, 2022 -

Peter Pan BMW responded

Hello, we are truly pleased to learn you had an overall positive and transparent experience with our Sales Department here at Peter Pan BMW. It was our absolute pleasure to serve you and we really appreciate you taking the time to leave us a five-star review.

May 04, 2022

All the folks I worked with were patient knowledgeable and ready to help. All my questions were answered More

by Hackandwhackconstruction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 04, 2022 -

Peter Pan BMW responded

Hello, it is truly lovely to learn that you were provided with a helpful and knowledgeable experience here at Peter Pan BMW and it was our absolute pleasure to serve you. We appreciate your kind words and want to thank you for taking the time to leave us a five-star review.

May 04, 2022

My son and I have been to 4 different BMW dealerships and they don’t even come close to our experience with Peter Pan. Highly recommended More

by Maginsanjuan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sipor, Sean Weaver
May 05, 2022 -

Peter Pan BMW responded

We are glad to know that our team was the best that you experienced-- we consistently strive to provide top-notch service. The Peter Pan BMW Team invites you back for any of your future automotive needs.

April 22, 2022

Very good customer experience, the dealer was very patient didn't rush in buying the car and also allowed to get my own loan . More

by sanal.raj1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Victor hung
Apr 23, 2022 -

Peter Pan BMW responded

Thank you for taking the time to share your car-buying experience with us! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Peter Pan BMW.

April 22, 2022

Both Johnny Chan and Dick Rebozzi were excellent to deal with. They made the car buying experience painless. Yuri was excellent in helping to set up the tech aspects of the car. More

by Dave Devencenzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Chan, Dick Rebozzi, Yuri
Apr 23, 2022 -

Peter Pan BMW responded

We appreciate the great rating, Dave! We look forward to meeting your needs again in the future & enjoy the miles to come in your new car!

April 22, 2022

Did not play with dealer markup, even on a hard to get model. I appreciated the clear and transparent communication about the ordering process and how allocations to customer orders are handled - transpar More

by ZK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Poojari
Apr 24, 2022 -

Peter Pan BMW responded

Thank you for your positive feedback! Our Sales Team at Peter Pan BMW always strives to provide quality and professional service and support to assist throughout the purchase process. Enjoy your new purchase, and please don't hesitate to reach out to us for any future auto-related needs.

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