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Peter Pan BMW

San Mateo, CA

4.9
576 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 576 reviews

May 04, 2022

My son and I have been to 4 different BMW dealerships and they don’t even come close to our experience with Peter Pan. Highly recommended More

by Maginsanjuan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sipor, Sean Weaver
May 05, 2022 -

Peter Pan BMW responded

We are glad to know that our team was the best that you experienced-- we consistently strive to provide top-notch service. The Peter Pan BMW Team invites you back for any of your future automotive needs.

April 22, 2022

Very good customer experience, the dealer was very patient didn't rush in buying the car and also allowed to get my own loan . More

by sanal.raj1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Victor hung
Apr 23, 2022 -

Peter Pan BMW responded

Thank you for taking the time to share your car-buying experience with us! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Peter Pan BMW.

April 22, 2022

Both Johnny Chan and Dick Rebozzi were excellent to deal with. They made the car buying experience painless. Yuri was excellent in helping to set up the tech aspects of the car. More

by Dave Devencenzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Chan, Dick Rebozzi, Yuri
Apr 23, 2022 -

Peter Pan BMW responded

We appreciate the great rating, Dave! We look forward to meeting your needs again in the future & enjoy the miles to come in your new car!

April 22, 2022

Did not play with dealer markup, even on a hard to get model. I appreciated the clear and transparent communication about the ordering process and how allocations to customer orders are handled - transpar More

by ZK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Poojari
Apr 24, 2022 -

Peter Pan BMW responded

Thank you for your positive feedback! Our Sales Team at Peter Pan BMW always strives to provide quality and professional service and support to assist throughout the purchase process. Enjoy your new purchase, and please don't hesitate to reach out to us for any future auto-related needs.

April 18, 2022

Because Ali is a low key, no pressure kind of person, we had a very enlightening test drive. He explained everything very clearly. He had to teach and explain about a lot because my old car is a 2006 model. More

by milliechauser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alireza Ashrafi, Sean Weaver
Apr 18, 2022 -

Peter Pan BMW responded

We are happy to learn our team here at Peter Pan BMW made car-buying easy for you. Yes, there is definitely a lot to learn and know about newer models. We are glad our Sales Team could assist in answering all the questions for you and your husband. Enjoy your new purchase, and don't hesitate to reach out when we can help you again down the road!

April 15, 2022

The service was nothing less than exceptional. I highly recommend to anyone looking for a new car. More

by tredabney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke, Sean Weaver
Apr 16, 2022 -

Peter Pan BMW responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Peter Pan BMW.

April 14, 2022

Easiest purchase I’ve ever made thanks to Peter G. at Peter Pan BMW thanks! More

by lllee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Galafanakis
Apr 14, 2022 -

Peter Pan BMW responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you here at Peter Pan BMW. We are more than happy to help!

April 04, 2022

The salesperson, Eugene, was extremely professional and very helpful. Somehow he was able to avoid constant running back and forth to see his manager which happens a lot at other places. Everything was neg More

by janemalamud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene
Apr 04, 2022 -

Peter Pan BMW responded

Hi there, thank you so much for sharing your positive feedback about us here at Peter Pan BMW. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day.

April 02, 2022

Personnel are outstanding and very helpful in keeping with our demands Henry and his staff are grey More

by Ronjorob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 03, 2022 -

Peter Pan BMW responded

Thanks for the 5-star rating. We're so pleased to learn that you had such a wonderful visit with us here at Peter Pan BMW. If you need anything down the road, let us know. We're always here to help.

April 02, 2022

Amazing personalized service; great communication; knowledgeable and friendly; made everything easy and fun; quick delivery of custom car. More

by ginaferrari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
Apr 03, 2022 -

Peter Pan BMW responded

That is wonderful to see! We are delighted to know our team provided you with knowledgeable and friendly customer care and made the entire purchasing process quick and easy! Congratulations on your new vehicle!

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