Peter Pan BMW
San Mateo, CA
Filter Reviews by Keyword
By Type
Showing 576 reviews
My son and I have been to 4 different BMW dealerships and they don’t even come close to our experience with Peter Pan. Highly recommended they don’t even come close to our experience with Peter Pan. Highly recommended More
Both Johnny Chan and Dick Rebozzi were excellent to deal with. They made the car buying experience painless. Yuri was excellent in helping to set up the tech aspects of the car. with. They made the car buying experience painless. Yuri was excellent in helping to set up the tech aspects of the car. More
Did not play with dealer markup, even on a hard to get model. I appreciated the clear and transparent communication about the ordering process and how allocations to customer orders are handled - transpar model. I appreciated the clear and transparent communication about the ordering process and how allocations to customer orders are handled - transparency was key. Finance did not try to oversell on products, which I appreciated. Overall, I got what I wanted without any hassle. With so much price transparency and info one can research on their own these days, the old dealer model of selling cars will turn off informed buyers. At Peter Pan I think they understand they new buyer. What I have experienced is how an ideal "modern" buying experience should be. More
Because Ali is a low key, no pressure kind of person, we had a very enlightening test drive. He explained everything very clearly. He had to teach and explain about a lot because my old car is a 2006 model. had a very enlightening test drive. He explained everything very clearly. He had to teach and explain about a lot because my old car is a 2006 model. Everything in the car I was test-driving was new to me. He answered all my questions as well as my husband"s. He was also super helpful when we were ready to purchase and we didn't have our proof of insurance with us. He gave me enough confidence to try getting my certificate online. He has a very quiet, calm way about him, which makes him the perfect person to sell you a BMW. I highly recommend him! More
The salesperson, Eugene, was extremely professional and very helpful. Somehow he was able to avoid constant running back and forth to see his manager which happens a lot at other places. Everything was neg very helpful. Somehow he was able to avoid constant running back and forth to see his manager which happens a lot at other places. Everything was negotiated quickly to our satisfaction. Thank you, Eugine More