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Peter Pan BMW

San Mateo, CA

4.9
576 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 576 reviews

June 01, 2022

It was the easiest dealership that I have worked with. The process was stress-free and pleasant. The staff were so knowledgeable and professional with excellent customer service. More

by Firstmovement
Recommend Dealer
Yes
Employees Worked With
Alireza Ashrafi
Jun 03, 2022 -

Peter Pan BMW responded

We are so happy to see that the team made your experience easy and pleasant. We hope to be of assistance again down the road. Have a great day from everyone here at Peter Pan BMW.

May 31, 2022

Eugene Masalitin and Johnny over at BMW Peter Pan were great at helping us pick the car we wanted and Eugene helped us understand the car features avaliable after the sale! Thank you Peter Pan for helpin More

by hamilton_yu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Masalitin & Johnny Chan, Sean Weaver
May 31, 2022 -

Peter Pan BMW responded

Hi there, We appreciate your return business and kind words about our team. Enjoy your purchase and thank you for choosing Peter Pan BMW. If there is anything else you need then please let us know.

May 25, 2022

We had the pleasure of working with Javed Ahmadzai from Peter Pan BMW. Javed is very professional and knowledgeable about the BMW brand. Ivy, from finance is also a pleasure to work with. They made the More

by eng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 26, 2022 -

Peter Pan BMW responded

All of us here at Peter Pan BMW are delighted to know that you had an amazing visit with our employees. Thank you for writing up this high recommendation online on DealerRater. Thanks for your loyal business.

May 19, 2022

Great service , thank you Henry for your help you were amazing and also thank you financial team to finish the deal smoothly More

by Ali Naji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry, Sean Weaver
May 19, 2022 -

Peter Pan BMW responded

Hi Ali, Your satisfaction means everything to us, so we are delighted that our team provided you with an amazing experience. Enjoy your purchase and thank you for choosing Peter Pan BMW.

May 19, 2022

Very professional, cooperative, and product knowledgeable. Henry is friendly, well prepared, and efficient. Service people did an excellent detail job on my car. More

by Soccer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
May 20, 2022 -

Peter Pan BMW responded

Peter Pan BMW appreciates your positive review! We look forward to seeing you again and hope you have a fantastic day!

May 16, 2022

I had the pleasure working with Peter Pan BMW in San Mateo, Adam was very responsive and helped me with finding my car. More

by Ellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adme locky
May 16, 2022 -

Peter Pan BMW responded

Thank you for your kind words, Ellie. Peter Pan BMW greatly values your feedback, and we welcome you back again.

May 15, 2022

The process was amazing! ! Hubert is amazing and Shak from finance made the process is smooth!! This is my 4th vehicle from Peter Pan with Hubert leading the great experience. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert and Shak, Sean Weaver
May 16, 2022 -

Peter Pan BMW responded

Hi, Terry! Thank you for the 5-stars and repeat business. The team is glad your experiences have been amazing, and we look forward to seeing you back for future visits. Safe travels on the road ahead in your fourth BMW from Peter Pan BMW.

May 14, 2022

Adam was great from offering to delivery. Always keeping us updated. Will for sure order from Adam and Peter Pan BMW in near future. excellent customer experience… More

by Irishmil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 16, 2022 -

Peter Pan BMW responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that, Irishmil. We look forward to seeing you back to Peter Pan BMW again in the future!

May 10, 2022

Internet car purchase experience was really awesome. The price offered by the dealer was attractive and transparent. It saved a lot of time and money. More

by WJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Poojary
May 10, 2022 -

Peter Pan BMW responded

Hello, we are truly pleased to learn you had an overall positive and transparent experience with our Sales Department here at Peter Pan BMW. It was our absolute pleasure to serve you and we really appreciate you taking the time to leave us a five-star review.

May 04, 2022

All the folks I worked with were patient knowledgeable and ready to help. All my questions were answered More

by Hackandwhackconstruction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 04, 2022 -

Peter Pan BMW responded

Hello, it is truly lovely to learn that you were provided with a helpful and knowledgeable experience here at Peter Pan BMW and it was our absolute pleasure to serve you. We appreciate your kind words and want to thank you for taking the time to leave us a five-star review.

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