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Peter Pan BMW

San Mateo, CA

Overview
Reviews
4.9
582 Reviews
Call Dealership (866) 462-7124
View Awards

2695 S El Camino Real

San Mateo, CA

94403

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Showing 582 reviews

October 28, 2022

Javed was great to deal with, quite a pleasant young man. He was very knowledgeable More

by Genebeach
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Oct 31, 2022 -

Peter Pan BMW responded

Hello there. Thank you for choosing Peter Pan BMW for your vehicle needs. Our team aims to ensure top-notch service and care are provided from start to finish for all of our customers. It was a privilege to be able to assist you during your visit and thank you for the 5-star review.

October 28, 2022

This is the first time to get a BMW. Perfect experience with perfect service! Really appreciate. Thanks More

by Zhengyu Gu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Oct 31, 2022 -

Peter Pan BMW responded

Hello Zhengyu, congratulations on the purchase of your very first BMW. Our Sales Team was so excited to provide you with perfect support during the car-buying process. Thank you for choosing Peter Pan BMW and we hope to see you back here for all your future automotive needs.

October 25, 2022

Great service, no hard sell and helpful and knowledgable staff. very pleased with my vehicle. Chris and Victor were awesome. More

by kennybain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hung
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Oct 27, 2022 -

Peter Pan BMW responded

Hello. We at Peter Pan BMW appreciate your positive review. Our helpful and knowledgeable Sales Team is delighted to know you are pleased with your vehicle and had a fantastic service experience. Thank you for your business. Take care.

October 24, 2022

The experience was outstanding due to my sales guy Javed and finance guy Shak. Both took a lot of time making sure I was happy with my purchase. Both were honest, friendly, and very professional. I got the More

by mamonimd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spoke to him briefly. Seemed like a good guy., Sean Weaver
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Oct 26, 2022 -

Peter Pan BMW responded

Hi, we're fortunate to have an amazing Sales Team, and we appreciate you taking the time to write such a great review about our staff here. We're thrilled to learn that your time at Peter Pan BMW was professional, honest, friendly, and an overall positive one. We hope you're enjoying your new vehicle, and we look forward to seeing you again.

October 22, 2022

Javed and Shak were great to work with. I didn’t feel pressured like you would expect in a regular dealership so buying the car was pleasant. I ordered my vehicle with Javed and he was very More

by JP,PharmD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javed, Shak, Sean Weaver
Report | Print
Oct 25, 2022 -

Peter Pan BMW responded

Hello, thank you for choosing us to assist with your new purchase. Peter Pan BMW is happy to know that our Sales Team provided a pleasant experience and was able to meet all your needs while ordering your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you.

October 21, 2022

Sales people are knowledgeable, proactive, and attentive. Test drive process was smooth. Contract process took shorter than expected. More

by DJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Report | Print
Oct 23, 2022 -

Peter Pan BMW responded

It is our pleasure to provide you with a great experience, being knowledgeable, proactive, and attentive sums up our team. We at Peter Pan BMW hope you have a great day, and we appreciate you for giving us a 5-star review.

October 19, 2022

Great service! Great pricing! Convenient location! Pleasant staff! Exceptional facility! Well managed! Nicely maintained grounds! More

by normkauble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny is the bomb! Adam is awesome!
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Oct 21, 2022 -

Peter Pan BMW responded

Hello, thank you for taking the time to share your amazing feedback and giving us five stars, we will share this with our Service Department. We'll be happy to assist with anything you need on your next visit, come back any time to Peter Pan BMW.

October 18, 2022

Got a good deal and great customer service on exactly the car I wanted. It was a pleasure working with Adam Locke and I hope to buy again with him in the future! More

by dan.z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Report | Print
Oct 20, 2022 -

Peter Pan BMW responded

Dan, we are so glad to learn our Sales Team made your visit a successful one. We hope to see you again soon. Peter Pan BMW hopes you have a wonderful day.

October 04, 2022

car ready and detailed. Seamless finance process, great experience from ordering car, to updates, to delivery and driving this beautiful car home More

by edjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Poojary, Gary Hutchinson, Adam Locke and Shak Ahadi
Report | Print
Oct 05, 2022 -

Peter Pan BMW responded

Congratulations on your new vehicle, and thank you for the high-star rating. We understand it's a big decision where you purchase your car from and are grateful you chose us here at Peter Pan BMW. We are glad to know our Sales team provided a seamless and attentive experience. We hope you're enjoying your new ride and please let us know if you have any additional questions.

October 03, 2022

Transaction was simple and smooth; sales was helpful & courteous. Almost everything was done through email. More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter G.
Report | Print
Oct 04, 2022 -

Peter Pan BMW responded

Hello Mike, thank you for your positive review. Peter Pan BMW genuinely appreciates your feedback. Our team is always working diligently to ensure our guests receive the best experience possible. If you ever need additional help, we will be more than happy to assist you. Have an exceptional day.

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