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Peter Pan BMW

San Mateo, CA

4.9
582 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 582 reviews

March 28, 2023

Excellent online and in person level of service. It was a good customer experience with a lot of transparency. More

by BMW Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youbert Alkhato
Mar 28, 2023 -

Peter Pan BMW responded

Thank you for this 5-star rating and review. We appreciate you sharing this about our team at Peter Pan BMW.

March 02, 2023

Their service is excellent! I would recommend to others! They offer very good rate and service! More

by meijiawang0731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Raj, Sean Weaver
Mar 02, 2023 -

Peter Pan BMW responded

Hi, we are glad you enjoyed a great experience working with our Service Team at Peter Pan BMW. Thank you for your excellent review and recommendation. We are here if you need any further assistance.

March 01, 2023

Excellent customer service and friendly staff. Love Youbert my sales manager whom was very knowledgeable and professional. No gimmicks or surprises! Love the honesty More

by mparlich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youbert, Sean Weaver
Mar 02, 2023 -

Peter Pan BMW responded

It is wonderful to see that our Sales Team was knowledgeable and professional while providing you with a straightforward and honest car-buying experience. Thank you for this review and for choosing Peter Pan BMW for the purchase of your car. We hope you have a wonderful day.

February 25, 2023

I was treated very well and I did not have to wait very long for finance More

by Rendoni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter G
Feb 26, 2023 -

Peter Pan BMW responded

We are so glad to read that you were treated very well and didn't have to wait long for our Sales Team. We here at Peter Pan BMW appreciate you taking the time to write out this positive review. If there is anything else we can do for you please do not hesitate to reach out to us.

February 13, 2023

I had a GREAT experience working with Peter Pan BMW. My CA (Khalil) was superb as he communicated the status of my vehicle delivery and just made the buying experience that much more enjoyable. I highly More

by awdang_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil
Feb 13, 2023 -

Peter Pan BMW responded

Thank you for this outstanding, 5-star review. It is wonderful to see that our Sales Team was very communicative and could make your car-buying experience enjoyable. Thank you for your recommendation and your business here at Peter Pan BMW. We welcome you back anytime.

February 11, 2023

Dealing with Peter Pan BMW was a great experience. From the start to finish, Victor & Chris made sure my needs and questions were met and answered. I would recommend anyone looking for a BMW to go to More

by icarcach76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 12, 2023 -

Peter Pan BMW responded

Hello and thank you so much for your five-star review. We are glad we could make your experience with our Sales Department something to remember. Our Sales Team here at Peter Pan BMW is here for you when you need us.

February 02, 2023

It was a great service from everyone there, super fast message responses and really helpful on paper works and financial information. More

by emma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Feb 02, 2023 -

Peter Pan BMW responded

Hello Emma, we are glad you enjoyed great experience working with our team here at Peter Pan BMW. Thank you for your amazing review and trusting us with all your automotive needs. We are here if you need any further assistance.

February 02, 2023

Peter Pan BMW was an easy buying experience. I was interested in a car and we were able to come to an agreeable price. I saw an online advertisement for the new BMW spoke to the sales team on th More

by Schkoty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javed Ahmadzai , Sean Weaver
Feb 02, 2023 -

Peter Pan BMW responded

Thanks for your great review and for giving our dealership such a highly-rated review! We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Peter Pan BMW for all your automotive needs.

February 02, 2023

I really enjoyed working with Peter G. on purchasing my new(ish) car. Very relatable and personable. More

by MarinBondGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter G.
Feb 02, 2023 -

Peter Pan BMW responded

We're happy our Sales Team here at Peter Pan BMW could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new car!

January 31, 2023

We are longtime BMW owners with repeat new leases covered by full warranty. We have been bringing our cars to Peter Pan for years and the service has gotten progressively worse. Impossible to contact anyone, More

by Regrets my BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
Feb 01, 2023 -

Peter Pan BMW responded

Your feedback is important to us here at Peter Pan BMW and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Brook Margraves Peter Pan BMW BMargraves@penskeautomotive.com

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