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Peter Pan BMW

San Mateo, CA

4.9
576 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 576 reviews

February 02, 2023

Peter Pan BMW was an easy buying experience. I was interested in a car and we were able to come to an agreeable price. I saw an online advertisement for the new BMW spoke to the sales team on th More

by Schkoty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javed Ahmadzai , Sean Weaver
Feb 02, 2023 -

Peter Pan BMW responded

Thanks for your great review and for giving our dealership such a highly-rated review! We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Peter Pan BMW for all your automotive needs.

February 02, 2023

It was a great service from everyone there, super fast message responses and really helpful on paper works and financial information. More

by emma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Feb 02, 2023 -

Peter Pan BMW responded

Hello Emma, we are glad you enjoyed great experience working with our team here at Peter Pan BMW. Thank you for your amazing review and trusting us with all your automotive needs. We are here if you need any further assistance.

February 02, 2023

I really enjoyed working with Peter G. on purchasing my new(ish) car. Very relatable and personable. More

by MarinBondGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter G.
Feb 02, 2023 -

Peter Pan BMW responded

We're happy our Sales Team here at Peter Pan BMW could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new car!

January 31, 2023

We are longtime BMW owners with repeat new leases covered by full warranty. We have been bringing our cars to Peter Pan for years and the service has gotten progressively worse. Impossible to contact anyone, More

by Regrets my BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
Feb 01, 2023 -

Peter Pan BMW responded

Your feedback is important to us here at Peter Pan BMW and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Brook Margraves Peter Pan BMW BMargraves@penskeautomotive.com

January 28, 2023

Friendly sales staff, easy test driving. Straight forward info and service history. However, no demonstration of how to operate I-Drive and how to program each function and what it does. More

by RT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yev Kaplinskiy
Jan 31, 2023 -

Peter Pan BMW responded

Hello, Thank you for sharing your review with us at Peter Pan BMW. It is always our goal to provide a 5-star buying experience. If you would like to discuss your recent visit in greater detail, please feel free to reach out to me. Best regards, Brook Margraves Peter Pan BMW BMargraves@penskeautomotive.com

January 26, 2023

Peter was so helpful and patient throughout the whole process. As a first time car buyer I felt confident in my decision and was happy with the overall process. More

by Kimberly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Galanakis
Jan 27, 2023 -

Peter Pan BMW responded

Kimberly, we're thrilled to learn that you're now the proud owner of a new vehicle from Peter Pan BMW. Congrats! We're so glad we could be a part of this momentous occasion with you. Welcome to the Peter Pan BMW family! We're delighted that our Sales Team provided a wonderfully positive experience for you. If you need any more help, please don't hesitate to reach out. Have a wonderful day!

January 23, 2023

Great experience working with the guys here. Felt well taken care of. From the test time to making a final decision on the right car. More

by Danrmaass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 23, 2023 -

Peter Pan BMW responded

Hello. You deserve nothing but the best. We're grateful to receive your five-star review and know you were satisfied with the quality care you received from Peter Pan BMW.

January 14, 2023

Outstanding service. Henry and Ivy were both terrific! Would recommend Peter Pan to anyone looking for a great car…and great buying experience More

by Greg Suhr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
Jan 16, 2023 -

Peter Pan BMW responded

Hi Greg, thank you so much for taking the time to write about your excellent experience visiting us here at Peter Pan BMW. We are very happy to learn that our Sales Team was able to provide you with such an exceptional buying experience. Congratulations on the purchase of your new vehicle and if you need anything else from our staff, please do not hesitate to reach out to us.

January 12, 2023

Clean and inviting. Plenty of parking. respectful and knowledgeable sales representative. No hassle or pressure to purchase. Javed is an excellent sales representati More

by Paula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javed
Jan 13, 2023 -

Peter Pan BMW responded

Thank you so much for your 5-star rating, Paula. We are delighted that you are pleased with the experience you've received from our Sales Team! Knowing that they were hassle-free, knowledgeable, and willing to help you out brings us so much joy. If we can be of any further assistance, please feel free to reach out to us at Peter Pan BMW.

January 05, 2023

We had an excellent experience with Youbert while purchasing our new car! He was extremely responsive and straightforward while helping us through the process, which was appreciated on our end. More

by rycal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youbert
Jan 06, 2023 -

Peter Pan BMW responded

Thanks for the high-rated review and feedback. We are happy to learn the Sales Department was able to meet all your needs and expectations. We hope you continue to choose Peter Pan BMW for all your automotive needs.

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