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Peter Pan BMW

San Mateo, CA

4.9
590 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 590 reviews

April 27, 2023

Easy to do business with, no stress. They inform you very well about the car and they are friendly and accomodating. More

by Laluvs05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
May 19, 2023 -

Peter Pan BMW responded

Hello, thank you for your wonderful review of Peter Pan BMW. We are so glad you had an informative and accommodating experience with our staff, please feel free to let us know if there is anything else we can do for you.

April 27, 2023

Working with Youbert at the San Mateo BMW dealership was exceptional. He helped me every step of the way with no pressure at all. He is very knowledgeable, professional, and patient. I highly recommend th More

by Cpierce68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny
May 19, 2023 -

Peter Pan BMW responded

Thank you for your kind words. We're happy our team could be of help at Peter Pan BMW. Please do not hesitate to contact us if you need any further assistance.

April 25, 2023

Victor and his team members are all great! Victor worked around based on my request, and his assistant helped me to setup the car. More

by Colin
Recommend Dealer
Yes
Employees Worked With
Victor
May 20, 2023 -

Peter Pan BMW responded

We appreciate the wonderful 5-star review, Colin. If there is anything else the Peter Pan BMW can help you with, let us know. We are always here to assist you!

April 25, 2023

I was very pleased with my experience at Peter Pan BMW. Adam, Shak, and Ali were great! Very helpful in finding me the care that I wanted and getting me a deal that worked for me! I would highly recommend! More

by kamgraham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Shak, and Ali (All 5 stars!!!)
May 20, 2023 -

Peter Pan BMW responded

Thanks for your 5-star review, Kam. We are thrilled that our Sales Department was able to help you purchase a new car and provide you with a deal that could work for you. Enjoy your new vehicle, and please reach out if you need anything.

April 23, 2023

If I could give less than 1 star, I would have. This is the worst car-buying experience in my life. I ordered a custom-made 2023 X7. The internet salesperson/manager is the worst I have ever met; i More

by HANIKORANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javed, keith
May 19, 2023 -

Peter Pan BMW responded

Hello, We pride ourselves on the high-quality standards we maintain here at Peter Pan BMW and I would appreciate the opportunity to speak with you about your feedback about your experience with our Sales Team. Could you please email your preferred contact information to me? Thank you, Gary Hutchinson Peter Pan BMW GHutchinson@penskeautomotive.com

May 22, 2023 -

HANIKORANI responded

I contacted Gary a month ago after he acted as if he cares and sent me a response on public platforms indicating that (THEY PRIDE THEMSELVES TO HIGH-QUALITY STANDARDS 😂), but I have never heard from him again, he was just doing his job trying to respond on public to reviewers, I could share the email that I sent him.. that speaks volumes about this dealership, how professional they are, and how they treat their customers!!

April 22, 2023

Kam was very helpful and never made us feel pressured. Love the car so far! More

by A G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam
May 20, 2023 -

Peter Pan BMW responded

Hello, thank you for your business and kind feedback. We are so glad you are loving your new vehicle, congratulations. We welcome you back to Peter Pan BMW anytime.

April 20, 2023

Pleasant and responsive, noticeably different than another BMW dealership that I visited, so I decided to buy my car from them, even though they were father away from my home. More

by fmihm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kam
May 20, 2023 -

Peter Pan BMW responded

We are excited to read that our Sales Team was responsive and pleasant ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Peter Pan BMW.

April 19, 2023

A difficult experience made pleasant by attentive staff and sales personnel. My wife and I felt well cared for, well and fairly treated. Peter Sapor is knowledgeable and quite helpful More

by tom.engler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Sapor, Tom O'Leary
May 19, 2023 -

Peter Pan BMW responded

Hi Tom, it is wonderful to read about your pleasant experience with our attentive Sales Team here at Peter Pan BMW. Thank you for taking the time to share this marvelous 5-star review. We welcome you back anytime.

April 17, 2023

Excellent service. Got my all weather floor mats today. Great prices, excellent quality. Will buy again. More

by Liem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
May 19, 2023 -

Peter Pan BMW responded

We really appreciate your great rating and review, Liem. Our Service Team hopes that you continue to choose Peter Pan BMW for all of your automotive needs. Take care.

April 14, 2023

Our salesman, Youbert was great. Easy experience purchasing the car. We reached out to him by email, then texted us back. We drove 1/2 hrs to the dealership, however he made sure t More

by Deenacmitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youbert , Mr O’Tool
May 19, 2023 -

Peter Pan BMW responded

Hello, congratulations on your new vehicle. Thank you so much for leaving us this delightful 5-star review. It is an honor to learn that our Sales Team could make this entire process easy and that they did not mislead you at all. Thank you for highlighting how they assisted you promptly upon your arrival with this test drive and were patient while you were completing your financing documents. Our friendly team here at Peter Pan BMW looks forward to your next visit.

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