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Peter Pan BMW

San Mateo, CA

4.9
582 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 582 reviews

April 17, 2023

Excellent service. Got my all weather floor mats today. Great prices, excellent quality. Will buy again. More

by Liem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
May 19, 2023 -

Peter Pan BMW responded

We really appreciate your great rating and review, Liem. Our Service Team hopes that you continue to choose Peter Pan BMW for all of your automotive needs. Take care.

April 14, 2023

Our salesman, Youbert was great. Easy experience purchasing the car. We reached out to him by email, then texted us back. We drove 1/2 hrs to the dealership, however he made sure t More

by Deenacmitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youbert , Mr O’Tool
May 19, 2023 -

Peter Pan BMW responded

Hello, congratulations on your new vehicle. Thank you so much for leaving us this delightful 5-star review. It is an honor to learn that our Sales Team could make this entire process easy and that they did not mislead you at all. Thank you for highlighting how they assisted you promptly upon your arrival with this test drive and were patient while you were completing your financing documents. Our friendly team here at Peter Pan BMW looks forward to your next visit.

April 13, 2023

Excellent service. Very timely on ordering the new car. Excellent review of all the car’s controls and operation. I would buy from Victor again! More

by DB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hung
May 20, 2023 -

Peter Pan BMW responded

Hello, thank you for leaving your kind review. We are so glad you received excellent, timely care throughout your vehicle-buying experience. It would be an honor to assist you again at Peter Pan BMW, take care.

April 11, 2023

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… there’s Khalil. As a first time BMW buyer, Khalil made my experience seamless and fun. More

by Kenjiarbis
Recommend Dealer
Yes
Employees Worked With
Khalil Manneh
May 20, 2023 -

Peter Pan BMW responded

Our Sales Team here at Peter Pan BMW is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.

April 10, 2023

Eugene Masalitin really makes your experience at Peter Pan a unique one. He finds you the car you are looking for and always delivers on-time and his team is so helpful in making you familiar with your ne More

by Eslamipour
Recommend Dealer
Yes
Employees Worked With
Eugene Mazalitin
May 19, 2023 -

Peter Pan BMW responded

All of us here at Peter Pan BMW are pleased to learn that you continue to have wonderful experiences during your visits. Our Sales Team strives to provide top-notch vehicle buying and leasing processes, and we are glad to know that was the case. Congratulations on your new 2023 BMW 430i, it is great to know you are enjoying it. We cannot thank you enough for your loyalty and kind words. Take care.

April 09, 2023

I had an amazing experience! I worked primarily with Adam Locke, who has been there for me through multiple lease agreements. Most recently, he really took the time to understand More

by lacayo921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Locke, Tom O’Leary
Apr 09, 2023 -

Peter Pan BMW responded

Hello and thank you for your high star rating. We're happy to see that your experience with our team here at Peter Pan BMW was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

April 03, 2023

Brought my 2015 x5 here 9years ago, went back to Victor for my new X7 . Excellent customer service ! More

by Connie W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Hung , Linda , Sean Weaver
Apr 03, 2023 -

Peter Pan BMW responded

Hello Connie, we appreciate your five-star review and input. We are glad to learn that you are impressed with the customer care from our Sales Department. Thank you so much for being one of our valued guests, and we look forward to your next visit at Peter Pan BMW.

April 03, 2023

Very communicative and proactive in letting me know the status of my vehicle, absolutely a pleasure to work with. More

by Bvank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 03, 2023 -

Peter Pan BMW responded

Thanks so much for the positive review. We are ecstatic that our team was able to provide you with a communicative, proactive, and pleasurable experience here at Peter Pan BMW. We appreciate you taking time out of your day to write this kind review, and if you need anything else do not hesitate to reach out to us.

April 02, 2023

Victor is an amazing sales member, he helps you to find the car you want and he will make sure you get good deal. Make sure to ask for Victor. More

by syilmaz_88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hung
Apr 03, 2023 -

Peter Pan BMW responded

We are glad you enjoyed a great experience working with our Sales Team at Peter Pan BMW. Thank you for your positive review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

April 01, 2023

Raj Poojary and Ali were excellent. Answered all my queries. Made the whole experience smooth More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Poojary, Alireza Ashrafi, Sean Weaver
Apr 02, 2023 -

Peter Pan BMW responded

Thank you for this 5-star rating, John. We appreciate you sharing this about our team at Peter Pan BMW!

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